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Comfort Hotel Hiroshima Otemachi

3.0 star property

Photo gallery for Comfort Hotel Hiroshima Otemachi

Exterior
Welcome to our reception area, where guests can check in and relax in a clean, organized space with a comfortable bench and convenient amenities.
Property amenity
Property amenity
Standard Twin Room, 2 Single Beds, Non Smoking

Popular amenities

  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Free WiFi

Explore the area

Map
3-7-9 Ote-machi, Naka-ku, Hiroshima, Hiroshima-ken, 730-0051
  • Hiroshima Peace Memorial Park
    ‪6 min walk‬
  • Hiroshima Peace Memorial Museum
    ‪6 min walk‬
  • Atomic Bomb Dome
    ‪13 min walk‬
  • Hiroshima (HIJ)
    ‪54 min drive‬

Room options

View all photos for Standard Twin Room, 2 Single Beds, Non Smoking

Standard Twin Room, 2 Single Beds, Non Smoking

Standard Twin Room, 2 Single Beds, Non Smoking

8.4 out of 10
Very good
(26 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed, Non Smoking (Compact)

Room, 1 Queen Bed, Non Smoking (Compact)

Room, 1 Queen Bed, Non Smoking (Compact)

8.4 out of 10
Very good
(39 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, Non Smoking (Compact)

Twin Room, Non Smoking (Compact)

Twin Room, Non Smoking (Compact)

8.6 out of 10
Excellent
(11 reviews)
  • 13 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Economy Double Room, Non Smoking

Economy Double Room, Non Smoking

Economy Double Room, Non Smoking

8.2 out of 10
Very good
(26 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Hiroshima

Located in Hiroshima (Hiroshima City Centre), Comfort Hotel Hiroshima Otemachi is within a 5-minute drive of Hiroshima Museum of Art and Hiroshima Green Arena. .This hotel is 1.4 mi (2.3 km) from Hiroshima Castle and 1.5 mi (2.3 km) from Shukkeien.

What's nearby

  • Hiroshima Peace Memorial Park - 6 min walk - 0.5 km
  • Hiroshima Peace Memorial Museum - 6 min walk - 0.5 km
  • Atomic Bomb Dome - 13 min walk - 1.1 km
  • Hiroshima Green Arena - 19 min walk - 1.6 km
  • Hiroshima Castle - 4 min drive - 2.5 km

Getting around

  • Chuden-mae Station - 2 min walk
  • Nishi-Hiroshima Station - 4 min drive
  • Hiroshima Airport (HIJ) - 54 min drive

Restaurants

  • ‪油そば専門店 みや寺大手町店 - ‬2 min walk
  • ‪キング軒大手町本店 - ‬3 min walk
  • ‪てらにし珈琲店 - ‬1 min walk
  • ‪くにまつ 汁なし担担麺中電前店 - ‬2 min walk
  • ‪なか卯広島大手町店 - ‬2 min walk

About this property

Comfort Hotel Hiroshima Otemachi

Hotel with free breakfast, near Hiroshima Museum of Art
Comfort Hotel Hiroshima Otemachi offers 258 accommodations with coffee/tea makers and slippers. Flat-screen televisions come with digital channels and pay movies.

Bathrooms include shower/tub combinations, toilets with an electronic bidet, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 258 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature hair dryers and slippers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Take advantage of recreation opportunities such as bicycles to rent, or other amenities including complimentary wireless internet access and a vending machine.
A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (JPY 1,300 per night)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Bicycle rentals

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Self parking fee: JPY 1300 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Comfort Hiroshima Otemachi
Comfort Hotel Hiroshima
Comfort Hotel Hiroshima Otemachi
Comfort Hotel Otemachi
Comfort Hotel Otemachi Hiroshima
Comfort Otemachi
Otemachi Hotel
Comfort Inn Hiroshima
Comfort Hotel Hiroshima
Comfort Hiroshima Otemachi
Comfort Hotel Hiroshima Otemachi Hotel
Comfort Hotel Hiroshima Otemachi Hiroshima
Comfort Hotel Hiroshima Otemachi Hotel Hiroshima

Comfort Hotel Hiroshima Otemachi Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 292 out of 659 reviews
Rating 8 - Good. 262 out of 659 reviews
Rating 6 - Okay. 83 out of 659 reviews
Rating 4 - Poor. 15 out of 659 reviews
Rating 2 - Terrible. 7 out of 659 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean and functionable. The street cars run in front of the hotel, which is convenient but very noisy. They do stop at some point in the late evening. The city has more police, ambulance, and fire sirens than any other city we have been to.
Stayed 3 nights in May 2025

8/10 Good

Luca Giuseppe

Liked: Cleanliness, staff & service, property conditions & facilities
Buon hotel vicino al peace memorial park
Stayed 2 nights in Apr 2025

8/10 Good

Melissa

Travelled with family
Liked: Cleanliness
We stayed here one night after catching the ferry from Kagoshima. The room was standard but very comfortable. The amenities are mostly not accessible currently due to renovations but we had a big breakfast which was ¥3000 each. We ended up ordering uber eats for dinner. The check in attendant tried to sell me 3 different upgrades, ¥20000 for upgrade to top floor ,¥25000 for upgrade to top floor with breakfast included and ¥2000 extra for a separate shower and bath, I just wanted to check in and relax!
Stayed 1 night in Apr 2025

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to various tourist destinations, accessible by bus/tram, great free breakfast, but rooms are quite small
Stayed 3 nights in Apr 2025

10/10 Excellent

Chantel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this hotel for 2 nights. The room was small but worked fine for a family of 4. We were worried the beds were going to be too small to sleep comfortably but they were an XL twin and comfortably slept an adult and child in each bed. This hotel was close to dining options, was in a safe area and the best part it was in walking distance to the Peace Museum. Also was right on the streetcar line which made getting to the train station easy. Hiroshima is a beautiful city.
Stayed 2 nights in Apr 2025

8/10 Good

Donican

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location and free breakfast was great. Soundproofing of rooms could be better though, especially since there was one night where noisy foreign guests were talking loudly in the hallways for long periods.
Stayed 2 nights in Apr 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

2/10 Terrible

Irene, Honolulu

Travelled with family
Disliked: Staff & service, amenities
Strictly a place to stay at a decent rate that includes hot breakfasts is great though the rooms are extremely small. Staff will not assist you whatsoever with your luggage, calling taxis or any other requests. There are shops and restaurants nearby along with being right along the train lines.
Stayed 5 nights in Apr 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and helpful staff, rooms are small, great selection for the included breakfast.
Stayed 2 nights in Apr 2025

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check-in, amazing complimentary breakfast, close to Chuden-Mae streetcar stop about 20 minutes from Hiroshima station. Also a ten minute walk from the peace park. Great location. Very quiet.
Stayed 2 nights in Apr 2025

10/10 Excellent

Stacey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone on staff were exceptionally friendly and helpful! Location was perfect.
Stayed 2 nights in Apr 2025

10/10 Excellent

Lorinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A delicious breakfast was included, coin laundry available, the staff were excellent and helpful. Highly recommend!
Stayed 2 nights in Apr 2025

10/10 Excellent

Glen

Stayed 3 nights in Apr 2025

8/10 Good

Travis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is situated in a great location for seeing the sites-particularly, The Memorial Peace Park and Museum. Lots of transport and meal options within walking distance and convenience store next door for lunch and dinner options. Whilst being an older hotel,the staff make it memorable and its definitely clean and tiny with good facilities. Would definitely recommend staying.
Stayed 3 nights in Apr 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfort in name and experience

My wife and I enjoyed our stay. The staff are friendly and helpful, the cafe and library area is a nice place to rest a while and the luggage lockers near reception are really convenient.
Stayed 1 night in Apr 2025

8/10 Good

Natalie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

MaryLou

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Anitza

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property has a good complimentary breakfast. I appreciate that staff assigned seats during busy breakfast hours. Hotel offers good luggage storage. Convenient location to main areas such a Hodontori street and Peace Park.
Stayed 2 nights in Apr 2025

10/10 Excellent

dave

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located within 5 mins walking distance to Chuden-Mae street car station. 10 minutes walking to the Hiroshima Peace Memorial Museum. Many local dining options and a Family Mart next door. Friendly staff, morning breakfast provided. Again, great location
Stayed 2 nights in Mar 2025

8/10 Good

Etsuko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel only 8 minutes walk from the peace park with everything you will want to see like the museum, eternal flame and the atomic dome. Also you can get the boat to miyajima next to the dome and a little further to the castle. Just a 5 minute uber ride to the eating and drinking area (£5:50) and about the same to the bus/train station where the airport limousine drops you off. Bit of a detailed review, but everything I want to now when looking for a hotel.
Stayed 3 nights in Mar 2025

10/10 Excellent

Ward, Calgary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located near Peace Memorial Park and a short bus ride to Hiroshima Station.
Stayed 1 night in Apr 2025

8/10 Good

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
N/a
Stayed 2 nights in Mar 2025

10/10 Excellent

Nick

Travelled with partner
Liked: Amenities
Close to streetcar station (Chuden-Mae) and museums are walking distance. I will recommend this place anytime.
Stayed 1 night in Mar 2025

10/10 Excellent

Ajit

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Clean place
Stayed 3 nights in Mar 2025