4/10 Poor
Rukkiya
Travelled with family and small children
3 Nov 2025
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The main house is lovely, ‘The Grange’ not SO and doesn’t in anyway fit the aesthetics of the main house. It almost feels like they have decided that they require more rooms to make more money. Literally plonked some random buildings on the grounds, poor workmanship, tiling, flooring, awful interiors and badly fitted rooms. You couldn’t get into the wardrobe without getting into the space first then you could open it but had to close it in order to get out of the space. Basically no room, bad placement of what was outdated furniture that is too large for the space. Zero design, thought or consideration made to the space or quests. I am however assuming the main house rooms are well designed as per pictures but I haven’t actually seen or been in them. I knew we were not staying in the main house so it would not be as nice however, I expected a better standard than what we got. All staff were lovely (except one lady which I think may have been a manager, pretty rude), but the rest of the staff I could not fault. Polite, accommodating and attentive. There was however a lack of staff in the bar area. Food was very good and grounds are beautiful.
Rukkiya
Stayed 5 nights in Oct 2025