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We stayed in room 110, a superior dog friendly room. It was absolutely wonderful. Lots of room, a massive bed, ensuite bathroom, tea and coffee making facilities, TV, couple of lovely armchairs and a small table. It was incredibly quiet too! The parking was easy as the car park is vast (there are a few large potholes which need tending to!) What makes this hotel are the staff. Every single one of them had a smile on their face and a cheery hello whenever they saw you. I can't say enough nice things about this place. Thank you for a wonderful, relaxing stay.

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Staff we dealt with fine. Shower Room/Toilet was cramped, anyone who was large would struggle to use it. TV didn't really work as feed froze so gave up watching, and was slow to allow anything else to come up. Didn't have enough milk for tea, but thankfully good supply in breakfast room. The breakfast, though self service had everything you could need, and was really tasty. Added bonus was you could chat to other folk staying.

This was our second stay here after being so impressed the first time; just as we were again! The staff are fabulous. All the time! They are friendly, engaging, informative and nothing is too much trouble. The venue is perfectly positioned with a good car park and easy access to walk into Bridgnorth which is a stunning place. Our room (there were 3 adult women) has a bed each, (essential at our age!) plenty of seating, beautiful bedding and fluffy white towels. There was tea, coffee, hot chocolate and spring water for each of us plus a generous supply of biscuits. The venue is clearly very old and the room has obviously been reconfigured over the years so are beams and small steps/slopes in the room. For us this just adds to the charm, but it is not a modern, slick room. It DOES have everything you need for a comfy night sleep. The bathroom is HUGE and very out of proportion but it has a roomy shower that we had no issues with temperature/water pressure. The entire room and bathroom was spotlessly clean, which is paramount in my opinion. I've stayed in fancy, modern venues that are not as thoroughly cleaned as The Falcon clearly is! I would recommend, we have been twice and as such I can post this review based on consistency also. We will be back soon.

Room was lovely an so was the spa! Didn’t like that I had to walk through the restaurant from the spa in a towel to get a drink! Then was handed a prosecco in a paper tea cup! That was the only downfall! Everything else was perfect ! The two young ladies behind the desk in reception were fabulous and very polite!

This hotel is situated in the heart of the High Street with everything within easy walking distance . There was also a little Market with lovely things that was well worth a look .