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Best Western Premier Ashton Suites-Willowbrook

3.0 star property

Photo gallery for Best Western Premier Ashton Suites-Willowbrook

Reception
Business centre
Seasonal outdoor pool
Lobby
Free daily buffet breakfast

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
7495 W Greens Road, Houston, TX, 77064
  • Place, Willowbrook Mall
    ‪5 min walk‬
  • Place, Houston Methodist Willowbrook Hospital
    ‪1 min drive‬
  • Place, Aerodrome
    ‪1 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪17 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Kitchen, Accessible

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Kitchen, Accessible

  • 45 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Kitchen

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Kitchen

  • 45 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Suite, 1 King Bed with Sofa Bed

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed with Sofa Bed

8.8 out of 10
Excellent
(5 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Suite, 1 King Bed with Sofa Bed, Accessible

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed with Sofa Bed, Accessible

  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Suite, 2 Queen Beds with Sofa Bed

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 2 Queen Beds with Sofa Bed

8.0 out of 10
Very good
(7 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 3 Queen Beds

View all photos for Suite, 2 Queen Beds with Sofa Bed, Accessible

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 2 Queen Beds with Sofa Bed, Accessible

  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Queen Sofa Bed

Similar properties

Exterior
Hampton Inn Houston-Willowbrook Mall
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.2 out of 5, Very good, 609 reviews
The price is NZ$127
includes taxes & fees
22 Feb - 23 Feb
Hampton Inn Houston-Willowbrook Mall

About the area

Houston

A stay at Best Western Premier Ashton Suites-Willowbrook places you in the heart of Houston, within a 10-minute walk of Mountasia Houston and Willowbrook Mall. .This hotel is 13.5 mi (21.7 km) from CityCentre and 14.6 mi (23.6 km) from Memorial City Mall.

What's nearby

  • Willowbrook Mall - 5 min walk - 0.5 km
  • Mountasia Houston - 5 min walk - 0.5 km
  • Houston Methodist Willowbrook Hospital - 1 min drive - 2.3 km
  • Aerodrome - 1 min drive - 2.6 km
  • Stone Moves Indoor Rock Climbing - 4 min drive - 2.3 km

Getting around

  • Houston Station - 26 min drive
  • George Bush Intercontinental Airport (IAH) - 25 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪Food Court (Willowbrook Mall) - ‬15 min walk
  • ‪Starbucks - ‬15 min walk
  • ‪Hooters - ‬14 min walk
  • ‪El Refu Tex Mex - ‬2 min walk

About this property

Best Western Premier Ashton Suites-Willowbrook

Hotel in Houston with a 24-hour fitness center and a seasonal outdoor pool
Best Western Premier Ashton Suites-Willowbrook offers 68 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Accommodations are furnished with queen sofa beds. Pillowtop beds feature premium bedding. 50-inch flat-screen televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Houston hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Children under 6 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 12 years old are not allowed in the fitness facility.

Make yourself at home in one of the 68 air-conditioned rooms featuring microwaves and flat-screen televisions. Your pillowtop bed comes with premium bedding, and all rooms are furnished with queen sofa beds. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Enjoy recreational amenities such as a 24-hour fitness center and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and a banquet hall.
You can enjoy a meal at the restaurant serving the guests of Best Western Premier Ashton Suites-Willowbrook, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a business center, and express check-in. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
The Premier Bar & Grill - This bar serves dinner only.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Premier Bar & Grill

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Handrails in stairways
  • High-pile carpet in room
  • Lift
  • Low-height electrical sockets in bathroom
  • Pool access ramp on site
  • Stair-free path to entrance
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels
  • MP3 dock
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Freezer
  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The seasonal pool will be open from April to August
Pool access available from 10:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not permitted at this property
A car is recommended for transportation to and from this property
Guests under 12 years old are not allowed in the fitness facility, and guests under 6 years old are only allowed in the swimming pool and fitness facility with adult supervision

Property is also known as

Ashton Suites
Best Western Ashton
Best Western Premier Ashton Suites Hotel Houston
Best Western Premier Ashton Suites Houston
Best Western Premier Suites
Best Western Premier Ashton Suites-Willowbrook Hotel Houston
Best Western Premier Ashton Suites-Willowbrook Hotel
Best Western Premier Ashton Suites-Willowbrook Houston
Best Western Premier Ashton Suites-Willowbrook
Best Western Premier Ashton Suites Willowbrook
Best Western Premier Ashton Suites
Best Western Premier Ashton Suites Willowbrook
Best Western Premier Ashton Suites-Willowbrook Hotel
Best Western Premier Ashton Suites-Willowbrook Houston
Best Western Premier Ashton Suites-Willowbrook Hotel Houston

Best Western Premier Ashton Suites-Willowbrook Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 454 out of 758 reviews
Rating 8 - Good. 143 out of 758 reviews
Rating 6 - Okay. 62 out of 758 reviews
Rating 4 - Poor. 30 out of 758 reviews
Rating 2 - Terrible. 69 out of 758 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Dustin

Stayed 1 night in Nov 2025

10/10 Excellent

Jesus

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Good breakfast options. Clean hotel friendly staff
Stayed 2 nights in Oct 2025

10/10 Excellent

Kourtney

Stayed 1 night in Nov 2025

10/10 Excellent

Lukisha

Cleanliness as always of the rooms
Stayed 1 night in Oct 2025

10/10 Excellent

homero

Stayed 1 night in Oct 2025

8/10 Good

Jeriat

Liked: Cleanliness, staff & service, amenities
The rooms and selection were the best part of the stay.
Stayed 3 nights in Oct 2025

10/10 Excellent

Andre

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Paul

Disliked: Staff & service
the check in took forever, the receptionist couldnt figure out how to use the computer or the copier
Stayed 1 night in Oct 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Juan

Stayed 1 night in Oct 2025

10/10 Excellent

Marc

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Strip club right across the street and all the ghetto people were coming in the lobby. We were there for a softball tournament and had a bunch of 16 year old girls. And on top of that, they mess with my credit card and I had multiple charges. Got resolved a week later, but tied up my line of credit.
Stayed 2 nights in Sep 2025

2/10 Terrible

Shaun

Stayed 1 night in Sep 2025

2/10 Terrible

James

Stayed 1 night in Sep 2025

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Anytime I come in from the truck. This is my hotel great staff great rooms safe and always clean
Stayed 2 nights in Sep 2025

10/10 Excellent

Zernita, Missouri City

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Juan

Stayed 1 night in Sep 2025

10/10 Excellent

Xenia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was nice. The hotel was quiet and relaxing. The staff was friendly and the hotel was very clean.
Stayed 1 night in Sep 2025

6/10 Okay

Kelly

Travelled with family
Liked: Cleanliness, room comfort
We did not get to do breakfast because doesn’t start till 7 on weekends, 6 during week. Charging extra for children 12 and over is ridiculous. They can’t reserve their own room they should not have to be paid extra for.
Stayed 1 night in Sep 2025

10/10 Excellent

Jessica

Stayed 3 nights in Sep 2025

8/10 Good

James

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2025

6/10 Okay

Thang, Houston

Travelled with family and small children
Reasonable price, large room
Stayed 2 nights in Aug 2025

6/10 Okay

Thang, Houston

Travelled with family and small children, Business traveller
Stayed 1 night in Aug 2025

8/10 Good

Derrick

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was bland
Stayed 2 nights in Aug 2025

10/10 Excellent

Jessica

Stayed 1 night in Aug 2025

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice, very clean and furniture nice. the bed was very comfortable but the pillows were not. the breakfast was not good… the eggs and sausage were dry and looked old. Overall very nice and nice stay. just those two items…
Stayed 1 night in Aug 2025