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Best Western Premier Ashton Suites-Willowbrook

3.0 star property

Photo gallery for Best Western Premier Ashton Suites-Willowbrook

Pillow-top beds, in-room safe, desk, laptop workspace
Pillow-top beds, in-room safe, desk, laptop workspace
Pillow-top beds, in-room safe, desk, laptop workspace
Reception
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Housekeeping
  • Laundry

Explore the area

Map
7495 W Greens Road, Houston, TX, 77064
  • Willowbrook Mall
    ‪7 min walk‬
  • Sam Houston Race Park
    ‪3 min drive‬
  • Vintage Park
    ‪6 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (with Sofabed)

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Non Smoking (with Sofabed)

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Kitchen

Pillow-top beds, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible, Kitchen

  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (with Sofabed)

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking (with Sofabed)

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed)

Pillow-top beds, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed)

  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Pillow-top beds, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Accessible, Non Smoking

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

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The price is NZ$163
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About the area

Houston

With a stay at Best Western Premier Ashton Suites-Willowbrook, you'll be centrally located in Houston, within a 5-minute drive of Willowbrook Mall and Houston Methodist Willowbrook Hospital. .This hotel is 14.4 mi (23.2 km) from Memorial City Mall and 13.4 mi (21.6 km) from CityCentre.

What's nearby

  • Willowbrook Mall - 7 min walk - 0.6 km
  • Houston Methodist Willowbrook Hospital - 2 min drive - 2.6 km
  • Aerodrome - 2 min drive - 3.0 km
  • Sam Houston Race Park - 3 min drive - 4.1 km
  • Vintage Park - 6 min drive - 8.6 km

Getting around

  • Houston Station - 25 min drive
  • George Bush Intercontinental Airport (IAH) - 19 min drive

Restaurants

  • ‪McDonald's - ‬13 min walk
  • ‪Hooters - ‬14 min walk
  • ‪Starbucks - ‬15 min walk
  • ‪Buffalo Wild Wings - ‬7 min walk
  • ‪Starbucks - ‬18 min walk

About this property

Best Western Premier Ashton Suites-Willowbrook

Hotel with free breakfast, a short walk to Willowbrook Mall
Best Western Premier Ashton Suites-Willowbrook offers 68 air-conditioned accommodations with MP3 docking stations and laptop-compatible safes. Beds feature pillowtop mattresses. 50-inch flat-screen televisions come with premium cable channels, pay movies, and Netflix. Microwaves and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Children under 6 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 6 years old are not allowed in the swimming pool or fitness facility.

Make yourself at home in one of the 68 air-conditioned rooms featuring microwaves and flat-screen televisions. Your room comes with a pillowtop bed, and all rooms are furnished with sofa beds. Wired and wireless internet access is complimentary, while MP3 docking stations and cable programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Enjoy recreational amenities such as a 24-hour fitness center and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and a banquet hall.
You can enjoy a meal at the restaurant serving the guests of Best Western Premier Ashton Suites-Willowbrook, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a business center, and express check-in. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
The Premier Bar & Grill - This bar serves dinner only.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Premier Bar & Grill

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways
  • High-pile carpet in room
  • Lift
  • Low-height electrical sockets in bathroom
  • Pool access ramp on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels
  • MP3 dock
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Freezer
  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Administrative fee: USD 100 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Onsite parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The seasonal pool will be open from May to August
Pool access available from 10:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not permitted at this property
A car is recommended for transportation to and from this property
Guests under 6 years old are not allowed in the swimming pool or fitness facility, and guests under 6 years old are only allowed in the swimming pool and fitness facility with adult supervision

Property is also known as

Ashton Suites
Best Western Ashton
Best Western Premier Ashton Suites Hotel Houston
Best Western Premier Ashton Suites Houston
Best Western Premier Suites
Best Western Premier Ashton Suites-Willowbrook Hotel Houston
Best Western Premier Ashton Suites-Willowbrook Hotel
Best Western Premier Ashton Suites-Willowbrook Houston
Best Western Premier Ashton Suites-Willowbrook
Best Western Premier Ashton Suites Willowbrook
Best Western Premier Ashton Suites
Best Western Premier Ashton Suites Willowbrook
Best Western Premier Ashton Suites-Willowbrook Hotel
Best Western Premier Ashton Suites-Willowbrook Houston
Best Western Premier Ashton Suites-Willowbrook Hotel Houston

Best Western Premier Ashton Suites-Willowbrook Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 399 out of 658 reviews
Rating 8 - Good. 124 out of 658 reviews
Rating 6 - Okay. 50 out of 658 reviews
Rating 4 - Poor. 25 out of 658 reviews
Rating 2 - Terrible. 60 out of 658 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Rashidah

Travelled with family
Disliked: Amenities
The pool advertised here does not exist, which was a main reason for choosing the hotel. Its across the street from a 'cabaret'. While the room wasn't filthy, it was definitely surface cleaned only. Ladybugs in the windowsill, on the pillow, dirt/dust in corners including the fridge. I have pictures. Almost pulled teeth to get extra towels. My fiance' was denied extra blankets& pillows (we booked for 4 all of this should've already been in there). My personal favorite was the posted signs that you cannot take breakfast back to your room. Its served from 6-9am!! So my 11&12 year old kids never ate. Also only pork sausage I don't eat pork many do not. Same muffins from the day before. When we came back at night, they blocked the drive on one side with a hotel van as a security measure to create one way in/out. I guess....they steal cars around there? Overall I wont be back.
Stayed 2 nights in Mar 2025

10/10 Excellent

Tynetta

Stayed 3 nights in Mar 2025

2/10 Terrible

Tasha

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Tanna

Stayed 5 nights in Mar 2025

8/10 Good

Tanna

Stayed 2 nights in Feb 2025

8/10 Good

Raphael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet, clean and cozy.

Slow check-in, slow elevator, but convenient location, good price, quiet, clean, comfortable, decent bfast. Would book again.
Stayed 1 night in Feb 2025

8/10 Good

John

Business traveller, Travelled with partner
Y
Stayed 1 night in Feb 2025

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

10/10 Excellent

Vamsi Krishna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Mederline

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent!! 10/10
Stayed 1 night in Feb 2025

2/10 Terrible

jovanda

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
This property is so horrible I never received my deposit The morning gm/manager told me go back to Africa for it!! He told me get out with my 3 babies on Valentine’s Day even called the cops because I asked about my deposit
Stayed 2 nights in Feb 2025

10/10 Excellent

Itoro

Liked: Cleanliness, amenities, property conditions & facilities
Very good hotel at a good price too!
Stayed 1 night in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Felt secure, staff was paying attention to parking lot. Stayed at another property in the area and had my pickup broken into and ransacked.
Stayed 2 nights in Feb 2025

10/10 Excellent

Mahnaz

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so helpful.
Stayed 3 nights in Jan 2025

10/10 Excellent

Cesar

Stayed 1 night in Jan 2025

10/10 Excellent

Samantha

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff was great but the room was dated and had holes in the wall at the outlets and some a long base boards
Stayed 1 night in Jan 2025

10/10 Excellent

Eddie

Stayed 1 night in Nov 2024

10/10 Excellent

Derenda

Stayed 1 night in Dec 2024

10/10 Excellent

Ervin

Stayed 1 night in Dec 2024

10/10 Excellent

Denis

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
9/10 The only issuei had was loud music and loud neighbors, you can hear them at night if you get a room facing the back of the property. Other than that, great experience.
Stayed 2 nights in Dec 2024

2/10 Terrible

Kunesha

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Put that I have 2 adults and one child which was a 12 year and was charged $60 more without notice. Car was rude about the entire situation
Stayed 5 nights in Dec 2024

2/10 Terrible

Nebojsa

Disliked: Staff & service
I didnt check in i called expedia customer support and hotel since my flight was delayed for 8h instead of getting to hotel around 8pm because of delayed flight i wouldnt be able to make it before 3:30. They didnt want to cancel my reservation even i called before 3pm . Very disappointed
Stayed 1 night in Dec 2024

8/10 Good

Leiza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Adolfo, Tupelo

Stayed 1 night in Dec 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice 1 night stay

Stayed on a 1 night stay and it was great. The room was clean and the hotel was quiet. Def a nice quick stay
Stayed 1 night in Dec 2024