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Candlewood Suites Houston NE - Stafford by IHG

2.5 star property

Photo gallery for Candlewood Suites Houston NE - Stafford by IHG

Room amenity
Exterior
Room amenity
Exterior
Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

Reviews

7.4 out of 10
Good

Popular amenities

  • Kitchen
  • Hot tub
  • Pool
  • Gym
  • Pet-friendly
  • Laundry

Explore the area

Map
11230 Southwest Fwy, Houston, TX, 77031
  • Stafford Centre
    ‪4 min drive‬
  • Sugar Land Town Square
    ‪6 min drive‬
  • Westheimer Rd
    ‪9 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪43 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed (Bath Shower Combination)

1 bedroom, iron/ironing board, free WiFi, bed sheets

Studio Suite, 1 King Bed (Bath Shower Combination)

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

1 bedroom, iron/ironing board, free WiFi, bed sheets

Studio Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Double Beds (Bath Shower Combination)

1 bedroom, iron/ironing board, free WiFi, bed sheets

Studio Suite, 2 Double Beds (Bath Shower Combination)

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 2 Double Beds (Walk In Shower)

1 bedroom, iron/ironing board, free WiFi, bed sheets

Studio Suite, 2 Double Beds (Walk In Shower)

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds

1 bedroom, iron/ironing board, free WiFi, bed sheets

Suite, 2 Double Beds

  • Sleeps 6
  • 2 Double Beds

View all photos for Studio Suite

Studio Suite

Studio Suite

  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible (Mobility, Transfer Shower)

1 bedroom, iron/ironing board, free WiFi, bed sheets

Studio Suite, 1 King Bed, Accessible (Mobility, Transfer Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed (Walk In Shower)

1 bedroom, iron/ironing board, free WiFi, bed sheets

Studio Suite, 1 King Bed (Walk In Shower)

  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Comfort Suites Stafford Near Sugarland

  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
3.7 out of 5, Good, (1000)
The price is NZ$141
for 1 room
includes taxes & fees
3 Jul - 4 Jul
Comfort Suites Stafford Near Sugarland

About the area

Houston

A stay at Candlewood Suites Houston NE - Stafford by IHG places you in the heart of Houston, a 4-minute drive from Stafford Centre and 7 minutes from Sugar Land Town Square. .This hotel is 7.1 mi (11.4 km) from Westheimer Rd and 8 mi (12.8 km) from Smart Financial Centre at Sugar Land.

What's nearby

  • Stafford Centre - 4 min drive - 4.9 km
  • Sugar Land Town Square - 6 min drive - 9.6 km
  • Westheimer Rd - 9 min drive - 13.0 km
  • Smart Financial Centre at Sugar Land - 9 min drive - 14.4 km
  • NRG Stadium - 17 min drive - 19.5 km

Getting around

  • Houston Station - 19 min drive
  • Houston William Hobby Airport (HOU) - 38 min drive

Restaurants

  • ‪Aga's Restaurant and Catering - ‬15 min walk
  • ‪Savoy Food Market - ‬12 min walk
  • ‪Playsure Island - ‬12 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪Starbucks - ‬11 min walk

About this property

Candlewood Suites Houston NE - Stafford by IHG

Hotel with free parking, in the vicinity of Stafford Centre
Candlewood Suites Houston NE - Stafford by IHG offers 80 accommodations with complimentary newspapers and coffee/tea makers. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils.

Guests can surf the web using the complimentary wired and wireless Internet access. Cable television is provided. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
Make yourself at home in one of the 80 guestrooms, featuring kitchens with refrigerators and stovetops. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Conveniences include complimentary newspapers and microwaves, and housekeeping is provided daily.
Enjoy a range of recreational amenities, including an outdoor pool, a hot tub, and a 24-hour fitness center.
Featured amenities include complimentary wired internet access, a business center, and a 24-hour front desk. Planning an event in Houston? This hotel has 300 square feet (27 square meters) of space consisting of conference space and 3 meeting rooms. Free self parking is available onsite.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Business services

  • 3 meeting rooms
  • 300 square feet of conference space
  • Business centre

Accessibility

  • Lift

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 40-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Hob
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Toaster

More

  • Free daily newspapers
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed with a deposit of USD 100.00 per week
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Pet deposit: USD 100.00 per week
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10:00 AM to 7:30 PM

Property is also known as

Comfort Inn Hotel Southwest
Comfort Inn Southwest
Frontier Hotel Houston
Frontier Hotel
Frontier Hotel
Candlewood Suites Houston NE Stafford by IHG
Candlewood Suites Houston NE Stafford an IHG Hotel
Candlewood Suites Houston NE - Stafford by IHG Hotel
Candlewood Suites Houston NE - Stafford by IHG Houston
Candlewood Suites Houston NE - Stafford by IHG Hotel Houston

Candlewood Suites Houston NE - Stafford by IHG Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 115 out of 245 reviews
Rating 8 - Good. 37 out of 245 reviews
Rating 6 - Okay. 21 out of 245 reviews
Rating 4 - Poor. 26 out of 245 reviews
Rating 2 - Terrible. 46 out of 245 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jazmine

Stayed 4 nights in Mar 2025

4/10 Poor

Oscar

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms smelled like smoke and some rooms smelled moldy. They don't do room service everyday so you need to take your dirty towels to them for them to exchange your towels. Also there was a lot of hair on the clean towels. Won't be staying here again.
Stayed 4 nights in Mar 2025

6/10 Okay

Heather

Stayed 1 night in Mar 2025

10/10 Excellent

Tonessia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

2/10 Terrible

Andrea

Stayed 1 night in Mar 2025

4/10 Poor

Afshin

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
*The noise from the upper floor was unbearable couldn't sleep cause of that *Also the doors are not sound proof, lot of noise * Shady people in the building * Expedia says breakfast is included, when we checked there was nothing provided * Would not visit again
Stayed 3 nights in Mar 2025

6/10 Okay

Darlene

Travelled with family
Liked: Cleanliness, property conditions & facilities
No roku remote and kids was making loud noise and running all night, then they move us to another room loves it
Stayed 2 nights in Mar 2025

6/10 Okay

Roshandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
They stay was okay. There was lots of stomping in the rooms above ours. Two different days people kept knocking on our doors, which was very annoying cps being one of the days. There were people that were just hanging around inside the lobby area that potentially lived at the hotel.
Stayed 2 nights in Mar 2025

4/10 Poor

William

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pictures really isn’t the same as in person , No breakfast was served when it clearly said Free Breakfast in the morning , Windows in the room were not insulated well and didn’t close properly, it allowed to much highway noise from the cars passing by and it was really hard to sleep The back door was wipe open all night and felt unsafe that people just walked in unexpectedly and nobody in the front cared to close it
Stayed 2 nights in Mar 2025

10/10 Excellent

Uche

Stayed 3 nights in Feb 2025

2/10 Terrible

Luis

Disliked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

2/10 Terrible

Sierra

Disliked: Cleanliness, staff & service, property conditions & facilities

2/10 Terrible

Xavier

Did not stay there they didn't honor the conformed booking
Stayed 3 nights in Feb 2025

10/10 Excellent

Rose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Minhtu

Stayed 1 night in Dec 2024

8/10 Good

Rose

Stayed 2 nights in Feb 2025

4/10 Poor

Rebecca

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

2/10 Terrible

Deshay

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

4/10 Poor

Diiamond

Stayed 3 nights in Jan 2025

2/10 Terrible

Rochelle M

Stayed 5 nights in Dec 2024

2/10 Terrible

Keshavprasad, Coppell

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
advertised incorrectly- Breakfast was not provided. Had to change our next day vacation plan due to this inconvenience. Very first reason i booked this hotel was for breakfast. With kids, it is very difficult to manage additional things in our vacation plan. It was additional expenditure for us. No drinking water in the entire facility 24hrs complimentary coffee is just for namesake. It was old coffee in a flask always lying there 2-3 cops were there in our floor all the time. Was really worrisome. Check in process was horrible. Had to go 3 times up and down from 3rd floor to get room access issue resolved. Eventually had to move entire family and bags to second floor because of hotel issues
Stayed 1 night in Dec 2024

10/10 Excellent

Jennifer

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Love the Convenience
Stayed 2 nights in Dec 2024

4/10 Poor

darrell

Stayed 2 nights in Nov 2024

10/10 Excellent

Lorna

Stayed 1 night in Oct 2024