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Holiday Inn & Suites Houston NW - Willowbrook by IHG

3.0 star property

Photo gallery for Holiday Inn & Suites Houston NW - Willowbrook by IHG

Exterior
Property amenity
Breakfast and dinner served
Lobby lounge
Standard Room, 2 Queen Beds

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Pool
  • Parking included
  • Housekeeping

Explore the area

View map
18530 State Highway 249, Houston, TX, 77070
  • Houston Methodist Willowbrook Hospital
    ‪3 min walk‬
  • Willowbrook Mall
    ‪18 min walk‬
  • Vintage Park
    ‪4 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪23 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Communications, Roll-In Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Roll-in Shower (Communications, Roll-In Shower)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(4 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Transfer Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Transfer Shower)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Communications)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Accessible Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible Bathtub (Accessible Tub)

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed (Additional Living Area)

Suite, 1 King Bed with Sofa bed (Additional Living Area) | Living area

Suite, 1 King Bed with Sofa bed (Additional Living Area)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Roll-in Shower (Roll-In Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed, Roll-in Shower (Roll-In Shower)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Additional Living Area)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed (Additional Living Area)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Accessible Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible Bathtub (Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications, Accessible Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible Bathtub (Communications, Accessible Tub)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible Bathtub (Accessible Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed, Accessible Bathtub (Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed (Walk-In Shower)

8.8 out of 10
Excellent
(18 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room

  • 28 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Roll-In Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Roll-in Shower (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hyatt Place Houston NW Vintage Park

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.5 out of 5, Wonderful, 1,003 reviews
The price is NZ$209
includes taxes & fees
5 Oct - 6 Oct
Hyatt Place Houston NW Vintage Park

About the area

Houston

With a stay at Holiday Inn & Suites Houston NW - Willowbrook by IHG in Houston (Deco), you'll be a 5-minute walk from Houston Methodist Willowbrook Hospital and 14 minutes by foot from Aerodrome. .This golf hotel is 16.3 mi (26.2 km) from Houston Premium Outlets and 18.8 mi (30.2 km) from ExxonMobil Campus.

What's nearby

  • Houston Methodist Willowbrook Hospital - 3 min walk - 0.3 km
  • Willowbrook Mall - 18 min walk - 1.6 km
  • Vintage Park - 4 min drive - 4.9 km
  • Sam Houston Race Park - 4 min drive - 6.3 km
  • Champions Golf Club - 5 min drive - 3.0 km

Getting around

  • Houston Station - 27 min drive
  • George Bush Intercontinental Airport (IAH) - 29 min drive

Restaurants

  • ‪BJ's Restaurant & Brewhouse - ‬19 min walk
  • ‪Starbucks - ‬19 min walk
  • ‪Whiskey River Dancehall & Saloon - ‬18 min walk
  • ‪P.F. Chang's China Bistro - ‬10 min walk
  • ‪Chili's Grill & Bar - ‬20 min walk

About this property

Holiday Inn & Suites Houston NW - Willowbrook by IHG

Hotel in Houston with a 24-hour fitness center and a 24-hour business center
Holiday Inn & Suites Houston NW - Willowbrook by IHG offers 132 accommodations with coffee/tea makers and hair dryers. 42-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves.

This Houston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. In-room massages and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 132 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and microwaves.
Don't miss out on recreational opportunities including an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access and a banquet hall.
Satisfy your appetite for dinner at the hotel's restaurant, The Elevate Bar & Grill, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 9:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Houston? This hotel has 9128 square feet (848 square meters) of space consisting of a conference center and 5 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 9:00 AM.
The Elevate Bar & Grill - This restaurant serves breakfast and dinner.
The Elevate - Onsite bar. Open daily.
Room service (during limited hours) is available.

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 10.95 to 12.95 per person
  • In-room safe fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10:00 AM to 10 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Houston NW Willowbrook Hotel
Holiday Inn NW Willowbrook Hotel
Holiday Inn Houston NW Willowbrook
Holiday Inn NW Willowbrook
Inn NW Willowbrook Hotel
Holiday Inn Suites Houston NW Willowbrook
Holiday Inn Suites Houston NW Willowbrook
Holiday Inn Suites Houston NW Willowbrook an IHG Hotel
Holiday Inn & Suites Houston NW - Willowbrook by IHG Hotel
Holiday Inn & Suites Houston NW - Willowbrook by IHG Houston

Holiday Inn & Suites Houston NW - Willowbrook by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 245 out of 376 reviews
Rating 8 - Good. 75 out of 376 reviews
Rating 6 - Okay. 27 out of 376 reviews
Rating 4 - Poor. 14 out of 376 reviews
Rating 2 - Terrible. 15 out of 376 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Cassy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Ronald

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

David, San Antonio

Liked: Cleanliness, property conditions & facilities
Very nice place. Well maintained and breakfast was excellent. Pleasant staff.
Stayed 1 night in May 2025

10/10 Excellent

Diana

Stayed 1 night in May 2025

10/10 Excellent

Christobal

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The front desk gentleman was kind,friendly and welcoming. The room very nice, clean. The bathroom was stunning, i didn't expect what we got.
Stayed 1 night in May 2025

6/10 Okay

RICARDO

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Gilberto

Stayed 1 night in May 2025

4/10 Poor

Carrie

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Noly

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in May 2025

8/10 Good

RONNIE

Stayed 2 nights in Apr 2025

8/10 Good

Tiknesia

Stayed 1 night in May 2025

6/10 Okay

Chazz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N
Stayed 2 nights in May 2025

10/10 Excellent

Ashar

Stayed 2 nights in Apr 2025

10/10 Excellent

Lois Hampton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

BERLINDA, ROSENBERG

Stayed 1 night in Apr 2025

8/10 Good

Morgan

Stayed 3 nights in Apr 2025

10/10 Excellent

RYAN

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean quiet
Stayed 2 nights in Apr 2025

2/10 Terrible

Scott

Stayed 3 nights in Apr 2025

10/10 Excellent

Kristen, New Orleans

Liked: Cleanliness, staff & service, property conditions & facilities
It was great!
Stayed 2 nights in Apr 2025

10/10 Excellent

Jay

Liked: Property conditions & facilities, room comfort

New home away from home.

This will be our new place to stay when we are in this area of Houston. We travel there 4-5 times a year. Comforting to know we will have a place to relax and sleep in comfort.
Stayed 1 night in Apr 2025

10/10 Excellent

Itoro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good. Good service!
Stayed 1 night in Feb 2025

10/10 Excellent

Justin

Stayed 1 night in Apr 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

MYRON

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
The bed was not very comfortable but otherwise everything was good
Stayed 1 night in Mar 2025