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Hyatt Place Houston/Galleria

3.0 star property

Photo gallery for Hyatt Place Houston/Galleria

Restaurant
Lobby
In-room safe, desk, blackout curtains, iron/ironing board
Exterior
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Parking available

Explore the area

View map
5252 W. Alabama, Houston, TX, 77056
  • The Galleria
    ‪2 min walk‬
  • River Oaks District
    ‪18 min walk‬
  • Lakewood Church
    ‪3 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪34 min drive‬

Room options

View all photos for Room, Multiple Beds (High Floor)

In-room safe, desk, blackout curtains, iron/ironing board

Room, Multiple Beds (High Floor)

8.2 out of 10
Very good
(11 reviews)
  • 32 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, Multiple Beds

In-room safe, desk, blackout curtains, iron/ironing board

Room, Multiple Beds

8.4 out of 10
Very good
(43 reviews)
  • 32 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(2 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed (High Floor)

9.0 out of 10
Wonderful
(7 reviews)
  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed

8.2 out of 10
Very good
(55 reviews)
  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior detail

DoubleTree by Hilton Hotel & Suites Houston by the Galleria

  • Pool
  • Pet-friendly
  • Restaurant
  • Air conditioning
4.1 out of 5, Very good, 2,537 reviews
The price is NZ$229
includes taxes & fees
21 Sept - 22 Sept
DoubleTree by Hilton Hotel & Suites Houston by the Galleria

About the area

Houston

With a stay at Hyatt Place Houston/Galleria in Houston (Greater Uptown), you'll be a 1-minute drive from Westheimer Road and 8 minutes from Rice University. .This hotel is 6.3 mi (10.2 km) from Houston Zoo and 6.6 mi (10.6 km) from MD Anderson Cancer Center.

What's nearby

  • The Galleria - 2 min walk - 0.2 km
  • River Oaks District - 18 min walk - 1.6 km
  • Lakewood Church - 3 min drive - 4.1 km
  • Greenway Plaza - 4 min drive - 4.8 km
  • Rice University - 6 min drive - 7.8 km

Getting around

  • Wheeler Station - 8 min drive
  • Houston Station - 19 min drive
  • George Bush Intercontinental Airport (IAH) - 41 min drive

Restaurants

  • ‪Daily Grill - ‬4 min walk
  • ‪JW Marriott Executive Lounge - ‬5 min walk
  • ‪Wokker - ‬6 min walk
  • ‪P.F. Chang's China Bistro - ‬4 min walk
  • ‪Truluck's - ‬6 min walk

About this property

Hyatt Place Houston/Galleria

Hotel with free breakfast, steps from Westheimer Road
Hyatt Place Houston/Galleria offers 157 air-conditioned accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. 32-inch flat-screen televisions come with cable channels. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This Houston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 157 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have designer toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service. Quench your thirst with your favorite drink at the bar/lounge. A complimentary self-serve breakfast is served daily.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services.
Guests are offered a complimentary self-serve breakfast each morning.
Hyatt Place Houston/Galleria has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered valet parking on site (USD 33 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available daily
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Golf
  • Gym
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • Banquet hall
  • Built in 2016
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay (maximum USD 300 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 37.5 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per night
  • Destination fee: USD 0.66 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Covered valet parking fee: USD 33.00 per day (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay (maximum USD 300 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property

Property is also known as

Hyatt Place Houston/Galleria Hotel Houston
Hyatt Place Houston/Galleria Hotel
Hyatt Place Houston/Galleria Houston
Hyatt Place Houston/Galleria
Hyatt Houston Galleria Houston
Hyatt Place Houston/Galleria Hotel
Hyatt Place Houston/Galleria Houston
Hyatt Place Houston/Galleria Hotel Houston

Hyatt Place Houston/Galleria Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 686 out of 1093 reviews
Rating 8 - Good. 227 out of 1093 reviews
Rating 6 - Okay. 108 out of 1093 reviews
Rating 4 - Poor. 29 out of 1093 reviews
Rating 2 - Terrible. 43 out of 1093 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

MOHAMMAD N J

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Lesbia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice service and a good breakfast
Stayed 1 night in Jun 2025

8/10 Good

Maryam

Stayed 1 night in Jun 2025

10/10 Excellent

Johanna

Stayed 1 night in Jun 2025

8/10 Good

Henry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff at the desk was good but the valet personel were overwhelmed.
Stayed 2 nights in Jun 2025

10/10 Excellent

BRIAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Robert

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Did not have the room I booked and paid for
Stayed 1 night in Jun 2025

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great. Vallet was fast. Location was great. They were out of the room I booked. They compensated by waving the vallet fee. Super friendly staff. Front desk to housekeeping.
Stayed 1 night in Jun 2025

8/10 Good

SanJuana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The surrounding area is nice. Need more elevators in my opinion. It’s gets a bit congested at check in time. Would recommend having decaf coffee.
Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hyatt place galleria

Good hotel we went when metallica was playing and waited a bit but its understandable they were sold out and were checking in guest . But hotel was good yes you have to pay to valet your car but theres no parking around there but better there than parking somewhere outside and having them brake in your vehicle just saying . All was good close to the galleria room was good ill book here again took pic ill be up loading on Google reviews doesnt let me upload them on here
Stayed 1 night in Jun 2025

10/10 Excellent

Reginald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Jun 2025

10/10 Excellent

Norma

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great
Stayed 2 nights in Jun 2025

10/10 Excellent

Federico

Stayed 1 night in Jun 2025

10/10 Excellent

Rossana Ivonne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great place !

Great place and clean I highly recommend it .
Stayed 1 night in Jun 2025

2/10 Terrible

RACHEL

Stayed 1 night in May 2025

4/10 Poor

Joseph

Business traveller
Disliked: Cleanliness, property conditions & facilities
Noisy air conditioner right in front of bed. Cheap flat crappy uncomfortable pillows. Stained sofa and rug.
Stayed 5 nights in Jun 2025

10/10 Excellent

Giselle

Stayed 3 nights in Jun 2025

8/10 Good

Travis

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Had a good stay. Staff was excellent! Not super happy that the parking was mandatory valet and that was not stated on the listing when I booked, but overall it was a good stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Timur

Stayed 2 nights in Jun 2025

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Michelle

Stayed 2 nights in Jun 2025

10/10 Excellent

SYED, norcross

Stayed 2 nights in May 2025

10/10 Excellent

Marcquis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Tara

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff. Rooms were clean and updated. The valet staff was also super friendly and helpful. Would definitely stay at this hotel again.
Stayed 3 nights in Jun 2025

10/10 Excellent

julio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025