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Hyatt Place Houston/Galleria

3.0 star property

Photo gallery for Hyatt Place Houston/Galleria

Suite, 1 Bedroom
Outdoor pool, pool loungers
Lobby
Lobby
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
5252 W. Alabama, Houston, TX, 77056
  • Place, Westheimer Road
    ‪1 min walk‬
  • Place, The Galleria
    ‪3 min walk‬
  • Place, Richmond Avenue
    ‪8 min walk‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪29 min drive‬

Room options

Room, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(75 reviews)
  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (High Floor)

8.6 out of 10
Excellent
(8 reviews)
  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(2 reviews)
  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, Multiple Beds

8.4 out of 10
Very good
(51 reviews)
  • 32 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Room, Multiple Beds (High Floor)

8.0 out of 10
Very good
(12 reviews)
  • 32 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

King Room

  • Sleeps 4

Room With Two Queen Beds

  • Sleeps 6

Accessible Two Queen Room With Tub And Sofabed

  • Sleeps 5

Accessible King Room With Roll-in Shower And Sofabed

  • Sleeps 3

Accessible King Room With Tub And Sofabed

  • Sleeps 3

Similar properties

About the area

Houston

With a stay at Hyatt Place Houston/Galleria in Houston (Greater Uptown), you'll be a 1-minute drive from Westheimer Road and 8 minutes from Rice University. .This hotel is 6.6 mi (10.7 km) from MD Anderson Cancer Center and 6.9 mi (11.1 km) from NRG Stadium.

What's nearby

  • Westheimer Road - 1 min walk - 0.1 km
  • The Galleria - 3 min walk - 0.3 km
  • Gerald D. Hines Waterwall Park - 8 min walk - 0.7 km
  • Richmond Avenue - 8 min walk - 0.8 km
  • Williams Tower - 10 min walk - 0.9 km

Getting around

  • Wheeler Station - 8 min drive
  • Kinder Station - 10 min drive
  • George Bush Intercontinental Airport (IAH) - 42 min drive

Restaurants

  • ‪Daily Grill - ‬5 min walk
  • ‪Hachi - ‬6 min walk
  • ‪JW Marriott Executive Lounge - ‬6 min walk
  • ‪Doubletree Suites Lounge - ‬3 min walk
  • ‪burger-chan - ‬1 min walk

About this property

Hyatt Place Houston/Galleria

Hyatt Place Houston/Galleria offers 157 air-conditioned accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. 32-inch flat-screen televisions come with cable channels. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This Houston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 157 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have designer toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service. Quench your thirst with your favorite drink at the bar/lounge. A complimentary self-serve breakfast is served daily.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services.
Guests are offered a complimentary self-serve breakfast each morning.
Hyatt Place Houston/Galleria has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered valet parking on site (USD 33 per day; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available daily
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Golf
  • Gym
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • Banquet hall
  • Built in 2016
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay (maximum USD 300 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 37.5 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per night
  • Destination fee: USD 0.66 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Covered valet parking fee: USD 33.00 per day (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay (maximum USD 300 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property

Property is also known as

Hyatt Place Houston/Galleria Hotel Houston
Hyatt Place Houston/Galleria Hotel
Hyatt Place Houston/Galleria Houston
Hyatt Place Houston/Galleria
Hyatt Houston Galleria Houston
Hyatt Place Houston/Galleria Hotel
Hyatt Place Houston/Galleria Houston
Hyatt Place Houston/Galleria Hotel Houston

Hyatt Place Houston/Galleria Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 898 out of 1403 reviews
Rating 8 - Good. 276 out of 1403 reviews
Rating 6 - Okay. 134 out of 1403 reviews
Rating 4 - Poor. 39 out of 1403 reviews
Rating 2 - Terrible. 56 out of 1403 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Gregg

Stayed 3 nights in Dec 2025

10/10 Excellent

Michael, Spring

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good clean hotel. Great area. Staff was very nice.
Stayed 1 night in Dec 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities
Yes. It was nice
Stayed 1 night in Dec 2025

10/10 Excellent

Libia

Liked: Cleanliness, amenities, property conditions & facilities
Everything excellent!
Stayed 1 night in Dec 2025

8/10 Good

Stephen

Disliked: Cleanliness
Good location friendly staff valet parking. Breakfast was not for me nothing healthy.
Stayed 8 nights in Dec 2025

10/10 Excellent

John

Stayed 2 nights in Dec 2025

10/10 Excellent

Oscar Alexander

Stayed 1 night in Dec 2025

8/10 Good

Elisa

Good location. Close enough to downtown. Valet was fast bringing the car. Staff in hotel could use a good morning and maybe a smile.
Stayed 1 night in Dec 2025

10/10 Excellent

Cesar

Travelled with family
Liked: Cleanliness, staff & service, amenities
Spacious modern room; great service by all staff
Stayed 1 night in Nov 2025

10/10 Excellent

Yanett

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lobby staff can be more communicative. They are ok
Stayed 3 nights in Dec 2025

2/10 Terrible

RICARDO

Business traveller
Liked: Cleanliness, amenities
Bogus charges, late check in
Stayed 1 night in Dec 2025

10/10 Excellent

Jose Luis

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
All perfect
Stayed 1 night in Dec 2025

10/10 Excellent

ZaHra

Stayed 1 night in Dec 2025

10/10 Excellent

Irene Maria

Stayed 2 nights in Dec 2025

8/10 Good

Chinasa

Stayed 4 nights in Dec 2025

8/10 Good

Eduardo

Stayed 2 nights in Dec 2025

10/10 Excellent

Ramon Alejandro Caballero

Travelled with family
Liked: Cleanliness, amenities
Great location
Stayed 3 nights in Dec 2025

4/10 Poor

Jesus

Travelled with family
Disliked: Property conditions & facilities
The outside and elevator were dirty. People in the room next us us were smoking weed and the hallway stunk!
Stayed 1 night in Dec 2025

10/10 Excellent

Hugo Alberto Ponce, VERACRUZ

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff very good 👍
Stayed 1 night in Dec 2025

4/10 Poor

francisco

Travelled with family
Liked: Cleanliness
The valet parking service on Saturday night is terrible. The staff have a very bad attitude. The elevators are also very slow.
Stayed 3 nights in Dec 2025

10/10 Excellent

Tyreke

Stayed 1 night in Dec 2025

10/10 Excellent

Mario

Stayed 4 nights in Nov 2025

6/10 Okay

Robert

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
No in-room safe. Bad food for breakfast. No pancakes or waffles. Bacon was paper thin. Same items for breakfast two days in a row. Had to pay for valet parking. Good location for Galleria shopping.
Stayed 2 nights in Dec 2025

6/10 Okay

Abisai

Dont like that its on the third floor to check in, valet parking its a hassle and i much rather like parking my car myself
Stayed 1 night in Nov 2025

6/10 Okay

Nick, New York

Stayed 1 night in Dec 2025