8/10 Good
Nolan
13 Nov 2025
Liked: Cleanliness, staff & service, amenities
We arrived at around 1 p.m., but unfortunately, there was a mix-up with Expedia/Hotels.com — the hotel hadn’t been informed of my Platinum status. As a result, early check-in wasn’t offered initially, and we were asked to return at 2 p.m.
At the front desk, Antonella was very helpful and even made a few calls to our previous hotel to help retrieve a lost item. Alessandro, the Front Desk Manager, handled the situation professionally and turned the experience around, even though the issue wasn’t the hotel’s fault.
When we returned at 2 p.m., the room was still not ready, and we waited until around 2:30 p.m. before being shown to our suite.
Rooms
Our first suite (Room 123) was spacious, nicely decorated with elegant panelling, a marble bathroom, and a large bed. However, the view was of the building’s roof structure, which was disappointing. We requested a change and were moved to Room 320, also a suite, with a much better view of the surrounding area.
The second suite was slightly smaller — essentially two standard rooms combined — but still comfortable and tastefully designed. Alessandro kindly sent a bottle of champagne to our room as a gesture of goodwill, which we greatly appreciated.
Breakfast
Breakfast is served in the lovely Villa Corinthia restaurant, which offers both indoor and outdoor seating. Angela was particularly welcoming, and the staff — especially the Filipino team members — were warm and attentive.
The buffet includes both hot and cold selections, as w
Nolan
Stayed 4 nights in Nov 2025
