4/10 Poor
Dr. Ahmed
Business traveller
3 Nov 2025
Liked: Cleanliness, amenities
The Realestate is wonderful and Rudwa in reception was exceptional. Front desk were great. Room service folks were great when we needed them. Front area cafe attendants were my favorite people except one complainer. Arabian/Egyptian nights people were great. Husam and Tarek managers in promenade were great BUT half the people wearing blue shirts in the promenade area were unprofessional. They fought with each other everyday. They didn’t get the orders right and they were a pain in the ass in every way to me and to others. Staff disagreements and problems should be behind closed doors. For quality Marriott location and beautiful room, it’s too bad those few staff members left a bad taste in our mouths. Also when the food sucked the orders came wrong, myself and my wife ordered from Talabat (an uber eats like app), the front gates stopped the order and it was an ordeal to get a bill boy to deliver it. Even though we paid everyone great tips there was a common feel from all staff members in the bloody hotel that they are the guests and we are bothering them. I’m Egyptian and my wife is Irish and we had the same experiences separately. That’s why the rest if the rating dropped to 6 out of 10. Bottom line we weren’t all that impressed for a Marriott. Oh and they are constantly drilling and fixing stuff. Constantly.
Dr. Ahmed
Stayed 4 nights in Oct 2025


























