Holiday Inn Indianapolis Downtown by IHG

3.0 star property

Photo gallery for Holiday Inn Indianapolis Downtown by IHG

Bar (on property)
Business centre
Indoor pool
Reception
Desk, blackout curtains, iron/ironing board, free WiFi

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View map
515 S West St, Indianapolis, IN, 46225
  • Place, Lucas Oil Stadium
    ‪3 min walk‬
  • Place, Indiana Convention Center
    ‪9 min walk‬
  • Place, White River State Park
    ‪11 min walk‬
  • Airport, Indianapolis, IN (IND-Indianapolis Intl.)
    ‪16 min drive‬

Room options

Standard Room

9.0 out of 10
Wonderful
(2 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(58 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

9.0 out of 10
Wonderful
(9 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communication Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(47 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Communication, Accessible Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Communication, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

10.0 out of 10
Exceptional
(5 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Indianapolis

With a stay at Holiday Inn Indianapolis Downtown by IHG in Indianapolis (Downtown Indianapolis), you'll be a 4-minute walk from Lucas Oil Stadium and 10 minutes by foot from Indiana Convention Center. .This hotel is 1 mi (1.6 km) from Gainbridge Fieldhouse and 6.6 mi (10.7 km) from Indianapolis Motor Speedway.

What's nearby

  • Lucas Oil Stadium - 3 min walk - 0.3 km
  • Victory Field - 9 min walk - 0.8 km
  • Indiana Convention Center - 9 min walk - 0.8 km
  • White River State Park - 11 min walk - 0.9 km
  • Gainbridge Fieldhouse - 16 min walk - 1.4 km

Getting around

  • Indianapolis Station - 10 min walk
  • Canal Station - 12 min drive
  • Indianapolis Intl. Airport (IND) - 15 min drive

Restaurants

  • ‪JW Marriott Lobby Lounge - ‬9 min walk
  • ‪Rye Bar - ‬11 min walk
  • ‪White Castle - ‬10 min walk
  • ‪High Velocity - ‬9 min walk
  • ‪Conner's Kitchen + Bar - ‬11 min walk

About this property

Holiday Inn Indianapolis Downtown by IHG

Holiday Inn Indianapolis Downtown by IHG offers 130 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 130 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and microwaves, as well as phones with free local calls.
Be sure to enjoy recreational amenities including an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a banquet hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Planning an event in Indianapolis? This hotel has 1173 square feet (109 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Holiday Inn Indianapolis Downtown by IHG has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Secured, covered parking on site (USD 25 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: USD 7.95 to 18 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,173 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 7.95 to 18.00 per person
  • Covered self parking fee: USD 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Indianapolis Downtown Hotel
Comfort Suites City Centre Hotel
Comfort Suites City Centre Hotel Indianapolis
Comfort Suites City Centre Indianapolis

Holiday Inn Indianapolis Downtown by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 463 out of 1000 reviews
Rating 8 - Good. 231 out of 1000 reviews
Rating 6 - Okay. 150 out of 1000 reviews
Rating 4 - Poor. 72 out of 1000 reviews
Rating 2 - Terrible. 84 out of 1000 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Connor

Stayed 3 nights in Feb 2026

2/10 Terrible

Dynesha

Disliked: Amenities, property conditions & facilities
The staff left me out in the cold for over 40 minutes and I missed a job.
Stayed 1 night in Feb 2026

6/10 Okay

Jasmine

Travelled with family
Liked: Staff & service
Says they have a hot tub and heated pool on website. They do have a pool. But it’s not heated. And no hot tub. Looks like it had been filled in. The room was clean- ish. It was clean enough to sleep in but lots of stains on walls. Would stay again if I had no other options. But they’re are many options in Indy so I won’t
Stayed 1 night in Feb 2026

10/10 Excellent

Christina

Travelled with family
Liked: Staff & service, amenities
Only 1 wash cloth in room for 3 people
Stayed 3 nights in Feb 2026

10/10 Excellent

Haley

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Feb 2026

10/10 Excellent

Bernard

Friendly front desk and breakfast staff. Good food
Stayed 2 nights in Feb 2026

10/10 Excellent

Nick

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Super easy check in, friendly staff, clean room, cozy beds, no hidden costs, and they let me check out a day early without penalties.
Stayed 2 nights in Feb 2026

10/10 Excellent

LAURA

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
good location and clean
Stayed 1 night in Feb 2026

10/10 Excellent

Jaylen

Stayed 1 night in Feb 2026

10/10 Excellent

Christina

Stayed 1 night in Feb 2026

6/10 Okay

Christopher

Travelled with family
Liked: Staff & service
We couldn’t check in until an hour after our check in time of 3pm. The room was still being cleaned. No pool towels, we were told to use the towels in our room. Woman at front desk was very nice. Parking was easy.
Stayed 1 night in Jan 2026

6/10 Okay

Autumn

Liked: Cleanliness
The staff was great, the hotel was clean but it needed updates. Cosmetic wise it needed some overall fixes. Our hotel room door was crooked and difficult to latch the door. Cracks in doors and ceilings. We had a chick of the ceiling in our bathroom missing.
Stayed 2 nights in Jan 2026

10/10 Excellent

Erika

Stayed 1 night in Jan 2026

10/10 Excellent

Mikhail

Great
Stayed 1 night in Jan 2026

10/10 Excellent

Christina

Stayed 1 night in Jan 2026

6/10 Okay

Marlon, Houston

Stayed 2 nights in Jan 2026

10/10 Excellent

DONALD

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bar staff was fun, the food looked good that was going out. Super clean rooms, comfortable beds. Will stay again!
Stayed 1 night in Jan 2026

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel and staff were nice
Stayed 1 night in Dec 2025

8/10 Good

Gavin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except how EXPEDIA charged me wrong. And then the front desk staff had to call and have it fixed, fight to do so because they had a small clerical error. Once said clerical error was resolved, it was still some ammount of work to adjust the charges on my virtual debit card (while I'm waiting on a physical copy in the mail) to adjust correctly for local taxes. Not my nor the hotels fault, charge according to local and state taxes for your charges; do your tax research. Don't let other customers go to alternative websites and lose their business because of neglect on your servers to charge your guests correctly, I implore you.
Stayed 1 night in Jan 2026

6/10 Okay

Gerald

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Did not have breakfast during my stay
Stayed 1 night in Dec 2025

10/10 Excellent

anthony

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great staff , I got sick on my last day and had to check out at 11am . I spoke to staff and they let me stay 4 more hours I really appreciated that
Stayed 2 nights in Dec 2025

10/10 Excellent

Octavian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 1 night in Dec 2025

8/10 Good

Thomas

It was good
Stayed 1 night in Dec 2025

10/10 Excellent

Jeremy

Liked: Staff & service, property conditions & facilities
There was no real Coffee
Stayed 1 night in Dec 2025

10/10 Excellent

Deanna

Travelled with family
Liked: Cleanliness, staff & service, amenities
Beautiful room..zero complaints.
Stayed 1 night in Dec 2025