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Hotel Central

4.0 star property

Photo gallery for Hotel Central

Breakfast, lunch, dinner served; international cuisine
Terrace/patio
Lobby
Lobby
Property entrance

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Gym

Explore the area

View map
Gilmstrasse 5, Innsbruck, Tirol, 6020
  • Place, Hofburg
    ‪3 min walk‬
  • Place, Innsbruck Old Town Christmas Market
    ‪5 min walk‬
  • Place, Golden Roof
    ‪5 min walk‬
  • Airport, Innsbruck (INN-Kranebitten)
    ‪5 min drive‬

Room options

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

8.8 out of 10
Excellent
(5 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Single Room, 1 Single Bed

Superior Single Room, 1 Single Bed

Superior Single Room, 1 Single Bed

9.0 out of 10
Wonderful
(9 reviews)
  • 16 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

8.8 out of 10
Excellent
(41 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

8.0 out of 10
Very good
(17 reviews)
  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.8 out of 10
Excellent
(36 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Innsbruck

A stay at Hotel Central places you in the heart of Innsbruck, steps from Kaufhaus Tyrol and Maria Theresa Street. .This ski hotel is 0.1 mi (0.2 km) from Anna's Column and 0.1 mi (0.2 km) from Tyrolean Provincial Museum.

What's nearby

  • Maria Theresa Street - 2 min walk - 0.2 km
  • Hofburg - 3 min walk - 0.3 km
  • Innsbruck Old Town Christmas Market - 5 min walk - 0.4 km
  • Golden Roof - 5 min walk - 0.4 km
  • Landeskrankenhaus - University Clinics Innsbruck - 13 min walk - 1.1 km

Getting around

  • Innsbruck Central Station - 7 min walk
  • Innsbruck Technik Tram Stop - 20 min drive
  • Kranebitten Airport (INN) - 17 min drive

Restaurants

  • ‪Hard Rock Cafe Innsbruck - ‬2 min walk
  • ‪Gelateria Tomaselli - ‬2 min walk
  • ‪Tribaun - ‬2 min walk
  • ‪Manna Delikatessen Café - ‬3 min walk
  • ‪La Mara - ‬2 min walk

About this property

Hotel Central

Ski hotel with a full-service spa and a health club
Hotel Central offers 87 accommodations with minibars and safes. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily. Renovation of all guestrooms was completed in April 2020.
A health club and complimentary bicycles are featured at the hotel. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 6 years old are not allowed in the spa.

Make yourself at home in one of the 87 guestrooms featuring minibars and flat-screen televisions. Cable television is provided for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include phones and safes, and housekeeping is provided daily.
Take time to pamper yourself with a visit to the full-service spa. After a day on the slopes, you can enjoy recreational amenities such as a health club and a sauna. Additional amenities at this hotel include ski storage, tour/ticket assistance, and a banquet hall. You'll be on the slopes in no time with the complimentary ski shuttle.
Satisfy your appetite for lunch, dinner, or brunch at Cafe Central, a restaurant which specializes in international cuisine, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 6:30 AM to 10 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Innsbruck? This hotel has 527 square feet (49 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Cafe Central - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi

Parking and transport

  • Free ski shuttle
  • Secured parking on site (EUR 25 per day)
  • Limited on-site parking

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10 AM for a fee: EUR 19 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Cafe Central

Things to do

  • Free bicycle rentals
  • Full-service spa
  • Health club
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 527 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Rooftop terrace

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • 5 floors
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1884
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Renovated entire property - April 2020
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 25
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15.00 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately EUR 19 per person
  • Secured self parking fee: EUR 25 per day
  • Pet fee: EUR 15.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 25 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Guests under 6 years old are not allowed in the spa

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Central Innsbruck
Hotel Central Innsbruck
Hotel Central
Hotel Central Hotel
Hotel Central Innsbruck
Hotel Central Hotel Innsbruck

Reviews

Hotel Central Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 542 out of 1009 reviews
Rating 8 - Good. 324 out of 1009 reviews
Rating 6 - Okay. 80 out of 1009 reviews
Rating 4 - Poor. 46 out of 1009 reviews
Rating 2 - Terrible. 17 out of 1009 reviews

Reviews

10/10 Excellent

Martin

Liked: Staff & service, amenities, property conditions & facilities
Very convenient location - a few minutes walk to anywhere in Innsbruck centre. The staff on reception were super helpful and sorted out my Innsbruck Welcome Card for me. Comfy bed in a spacious room.
Stayed 3 nights in Jul 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Karam

Stayed 2 nights in Jul 2025

10/10 Excellent

Nusara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk personnel, his name is Mathias (not sure) was very pleasant and extremely helpful. Very good breakfast buffet.
Stayed 3 nights in Jul 2025

8/10 Good

Jeff

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Just a couple of minor issue with the room and no AC. Connection to the underground garage was being renovated so not easy to get to and from the car. Still a very nice stay.
Stayed 1 night in Jul 2025

6/10 Okay

Justine

Liked: Staff & service, property conditions & facilities
The staff was nice, helpful, and welcoming. However, my room was extremely hot even though it had not been particularly hot outside that day. Then I found out the heating was turned on!! But even after I turned it off, it remained hot in the room since the windows couldn't stay wide open without requiring a heavy object preventing it from closing. Also, when I checked-in, the room was not adequately cleaned...there was a leftover tea bag from the previous guest and an unemptied trash can—makes me question the cleanliness of other things. I didn't mind the unusual room design, but the door for the toilet was difficult to open/close and having a big key to lock/unlock the door is a bit bothersome. Lastly, the shower handles seemed broken but worked somehow, and the water was more cold than warm. Still, my stay was overall nice, but could have been better.
Stayed 2 nights in Jul 2025

10/10 Excellent

Todd

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very short walking distance to Altstadt and Maria-Theresien-Strasse. Great cafe adjoining (Cafe Central) with a wonderful patio. Friendly staff and wonderful service. Would definitely stay here again!
Stayed 3 nights in Jul 2025

8/10 Good

JOONHO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Rosslyn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Good location easy walking distance of everything. Very helpful reception staff.
Stayed 4 nights in Jul 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Azin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly staff.
Stayed 1 night in Jul 2025

8/10 Good

robert

Stayed 2 nights in Jul 2025

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent breakfast! Comfortable spaces. There was a heatwave and wished we had air conditioning or a stronger fan. But it got cooler later in the week and we got acclimated. The shower nozzle would not stay up, so you had to handhold it while showering. Also, adjusting the water temperature and pressure was hard to control. Overall, however, we loved this place because the hospitality and kindness was impeccable!
Entrance to building
Stayed 8 nights in Jun 2025

8/10 Good

Lloyd

Stayed 1 night in Jun 2025

4/10 Poor

Matthew

Travelled with partner
Liked: Cleanliness
There is no air conditioning and it was 30c in the room. Cannot Leave windows open at night due to noise. Tiny pillows, thick comforter. Bed is as hard as a rock. Not a four star hotel. Not very good breakfast buffet. Only thing good is the location.
Stayed 2 nights in Jul 2025

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous Hotel! We wish we had stayed an extra night because they had free ebikes that you can use. It would have been a great way to see the city. The room was large, modern, very clean and bedding/bed comfy. No AC. A standing fan is provided in the room. Great location to train station and all local sites.
Stayed 1 night in May 2025

10/10 Excellent

Iris

Travelled with family
Liked: Cleanliness, amenities
Excellent location, clean rooms, delicious restaurant food, and staff customer service. A place to definitely come back.
Stayed 1 night in Jun 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice central location. Best part they allowed to you hire bikes for free which I highly recommend. Reason for the less stars are only because there was no aircon. Stayed in summer and it was hot.
Stayed 2 nights in Jun 2025

10/10 Excellent

Professor Robert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very pleased with the bedroom which was very comfy. Great location within a few hundred yards of the old town. Staff very helpful. would stay there again if back in Innsbruck
Stayed 1 night in Jun 2025

10/10 Excellent

Denis, Portland

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Jon

Liked: Cleanliness
Coffee/tea facilities were very poor for a 4 star hotel. There were only 2 units of coffee, 1 sachet of milk on arrival. No facilities to make tea. No tea bags or milk. Had to go to reception and ask for a kettle. When I asked for tea bags I was told to report to the dining area and get some there.
Stayed 3 nights in Jun 2025

10/10 Excellent

Jordyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Brandon

Liked: Cleanliness, amenities, property conditions & facilities
Super great staff! The key system is a little different with leaving the key at the desk but the great staff makes up for it.
Stayed 2 nights in Jun 2025