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Sofitel Legend Santa Clara Cartagena

5.0 star property

Photo gallery for Sofitel Legend Santa Clara Cartagena

Imperial Amaral Suite, 1 King Bed, Terrace, Ocean View
Property video
Aerial view
Indoor wedding
Suite, 1 King Bed, Ocean View (Legend Suite)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Hot tub

Explore the area

View map
Calle Del Torno, 39 - 29, Barrio San Diego, Cartagena, Bolivar, 130001
  • Place, Clock Tower
    ‪8 min walk‬
  • Place, Cartagena de Indias Convention Center
    ‪11 min walk‬
  • Place, San Felipe de Barajas Castle
    ‪17 min walk‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪6 min drive‬

Room options

View all photos for Classic Room, 1 King Bed (Interior view)

Classic Room, 1 King Bed (Interior view)

Classic Room, 1 King Bed (Interior view)

8.8 out of 10
Excellent
(25 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Duplex, Colonial Area, Butler Service)

Suite, 1 King Bed (Duplex, Colonial Area, Butler Service)

Suite, 1 King Bed (Duplex, Colonial Area, Butler Service)

10.0 out of 10
Exceptional
(4 reviews)
  • 70 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Imperial Amaral Suite, 1 King Bed, Terrace, Ocean View

Imperial Amaral Suite, 1 King Bed, Terrace, Ocean View

Imperial Amaral Suite, 1 King Bed, Terrace, Ocean View

  • 216 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Terrace, Sea View (Grau Suite)

Suite, 1 King Bed, Terrace, Sea View (Grau Suite)

Suite, 1 King Bed, Terrace, Sea View (Grau Suite)

  • 73 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Colonial)

Junior Suite, 1 King Bed (Colonial)

Junior Suite, 1 King Bed (Colonial)

10.0 out of 10
Exceptional
(1 review)
  • 47 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Ocean View (Legend Suite)

Suite, 1 King Bed, Ocean View (Legend Suite)

Suite, 1 King Bed, Ocean View (Legend Suite)

10.0 out of 10
Exceptional
(1 review)
  • 73 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Terrace (Spa, Butler Service)

Suite, 1 King Bed, Terrace (Spa, Butler Service)

Suite, 1 King Bed, Terrace (Spa, Butler Service)

  • 73 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Balcony, Ocean View (Butler Service)

Premium bedding, down duvets, minibar, in-room safe

Junior Suite, 1 King Bed, Balcony, Ocean View (Butler Service)

10.0 out of 10
Exceptional
(5 reviews)
  • 52 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed (Butler Service)

Presidential Suite, 1 King Bed (Butler Service)

Presidential Suite, 1 King Bed (Butler Service)

  • 210 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Ocean View (Butler Service)

Deluxe Room, 1 King Bed, Ocean View (Butler Service)

Deluxe Room, 1 King Bed, Ocean View (Butler Service)

8.8 out of 10
Excellent
(3 reviews)
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Balcony, Garden View

Superior Room, 1 King Bed, Balcony, Garden View

Superior Room, 1 King Bed, Balcony, Garden View

8.6 out of 10
Excellent
(32 reviews)
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room, 2 Single Beds, Balcony, Garden View

Superior Twin Room, 2 Single Beds, Balcony, Garden View

Superior Twin Room, 2 Single Beds, Balcony, Garden View

8.0 out of 10
Very good
(6 reviews)
  • 34 sq m
  • Sleeps 3
  • 2 Twin Beds

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About the area

Cartagena

With a stay at Sofitel Legend Santa Clara Cartagena, you'll be centrally located in Cartagena, steps from Fine Arts and within a 10-minute walk of Clock Tower. .This family-friendly resort is 0.9 mi (1.4 km) from Republik Bank and 0.9 mi (1.5 km) from San Pedro Claver Church and Convent.
View more Resorts in CartagenaOpens in a new window

What's nearby

  • Walls of Cartagena - 2 min walk - 0.2 km
  • Clock Tower - 8 min walk - 0.7 km
  • Cartagena de Indias Convention Center - 11 min walk - 0.9 km
  • San Pedro Claver Church and Convent - 12 min walk - 1.1 km
  • San Felipe de Barajas Castle - 17 min walk - 1.5 km

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 16 min drive

Restaurants

  • ‪Restaurante Carmen - ‬2 min walk
  • ‪Sofitel Santa Clara - ‬1 min walk
  • ‪La Cevicheria - ‬1 min walk
  • ‪La Juma Barr Cartagena - ‬1 min walk
  • ‪Restaurante Juan del Mar - ‬1 min walk

About this property

Sofitel Legend Santa Clara Cartagena

Colonial resort with 2 restaurants and a full-service spa
Sofitel Legend Santa Clara Cartagena offers 125 air-conditioned accommodations with iPod docking stations and minibars. Accommodations offer separate sitting areas and include dining tables. Beds feature down comforters and premium bedding. A pillow menu is available. Flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include offices, desks, and phones. Additionally, rooms include safes and complimentary newspapers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include facials and body treatments. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
Make yourself at home in one of the 125 air-conditioned rooms featuring iPod docking stations and flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, a hot tub, and a steam room. This Colonial resort also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite at El Claustro, one of the resort's 2 restaurants, or stay in and take advantage of the 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee. Children aged 11 and younger eat free breakfast.
Featured amenities include wired internet access (surcharge), a business center, and express check-in. Planning an event in Cartagena? This resort has 3531 square feet (328 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Children aged 11 and younger eat free breakfast.
El Claustro - This restaurant serves breakfast, lunch, and dinner.
1621 Restaurant - This fine-dining restaurant serves lunch and dinner. Open daily.
Jardin Santa Clara - This restaurant overlooks the garden. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Sofitel Legend Santa Clara Cartagena is listed in the 2021 Travel + Leisure 500.
The property is a member of Historic Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (USD 20 per night)
  • Available in some public areas: Free WiFi; wired internet (USD 20 per night)

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 35 per person
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • 1621 Restaurant
  • El Claustro
  • Jardin Santa Clara

Things to do

  • Bicycle rentals
  • Designer stores
  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Shopping
  • Steam room
  • Wine tasting room
  • Yoga classes

Family friendly

  • Dining table
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3,531 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Facials
  • Hydrotherapy
  • Massage
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 step to reach entrance
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Lift (89 centimetre wide door)

More

  • 5 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Colonial architecture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Dining table
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Office
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 11 and younger eat free breakfast
Rollaway/extra beds are available for USD 200.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 35 per person
  • Fee for in-room wired internet: USD 20 per night (rates may vary)
  • Fee for wired internet in public areas: USD 20 per night (rates may vary)
  • Airport shuttle fee: USD 49 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cartagena Santa Clara
Cartagena Sofitel Santa Clara
Santa Clara Cartagena
Sofitel Legend Cartagena Santa Clara
Sofitel Legend Santa Clara
Sofitel Legend Santa Clara Cartagena
Sofitel Legend Santa Clara Hotel
Sofitel Legend Santa Clara Hotel Cartagena
Sofitel Santa Clara
Sofitel Santa Clara Cartagena
Sofitel Hotel Santa Clara
Sofitel Santa Clara Hotel Cartagena
Sofitel Legend Santa Clara Cartagena Hotel
Sofitel Cartagena
Cartagena Sofitel
Sofitel Legend Santa Clara Cartagena Resort
Sofitel Legend Santa Clara Resort
Sofitel Legend Santa Clara Cartagena Resort
Sofitel Legend Santa Clara Cartagena Cartagena
Sofitel Legend Santa Clara Cartagena Resort Cartagena

Sofitel Legend Santa Clara Cartagena Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 796 out of 1000 reviews
Rating 8 - Good. 142 out of 1000 reviews
Rating 6 - Okay. 34 out of 1000 reviews
Rating 4 - Poor. 17 out of 1000 reviews
Rating 2 - Terrible. 11 out of 1000 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Ken

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and good experience. The only challenge is the double occupancy rooms are let’s say “unique”
Stayed 1 night in Jul 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Ana

Stayed 2 nights in Jul 2025

10/10 Excellent

Lianne Skye

Liked: Cleanliness, staff & service, property conditions & facilities
I will definitely come back! Worth the money, customer service is excellent and wonderful location, facilities and breakfast food! I couldn’t recommend this enough, don’t think twice about it, just book it!
Stayed 7 nights in Jul 2025

10/10 Excellent

Salvio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2025

10/10 Excellent

Eliza

Liked: Cleanliness
Stayed 1 night in Jun 2025

10/10 Excellent

Isabella

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I would recommend this hotel over and over again. It was my first time in Cartagena and at this hotel, we had an amazing stay. The location was unbelievable. We felt very safe at all time. The hotel itself was remarkable. I’ve traveled a lot in my time and I have to say this is one of the most beautiful hotels I’ve ever been to.. it was exactly what I was looking for. The staff was amazing, very welcoming and professional. Our rooms were beautiful!! I love that you could be out in the city walking around and come back to your sanctuary of a stunning, relaxing hotel! The restaurants at the hotel were outstanding!!!!!
Stayed 3 nights in Jun 2025

10/10 Excellent

Cedric

Stayed 3 nights in Jun 2025

10/10 Excellent

Jamie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service and attention to detail by the staff was impeccable. My hats off to all of the employees of the hotel, they are awesome! It’s in a great location in the walled city that allows easy access, within a 10 minute walk, to all of the nightlife that Cartagena has to offer (we walked to and from the various bars and nightlife every night and felt very safe). There are hotel staff manning the entrance to the hotel at all hours. The hotel is also literally surrounded by local restaurants. Great pool, with a great pool bar. Great hotel restaurant! Huge shout out to the hotel bartenders! We had a group of 20 and they were awesome and didn’t miss a beat! I would recommend this hotel for anyone staying in the walled city. The room prices are premium, but for good reason.
Stayed 4 nights in Jun 2025

10/10 Excellent

Katherine

Stayed 2 nights in Jun 2025

2/10 Terrible

Jeffrey

Stayed 1 night in Jun 2025

4/10 Poor

leighana

Stayed 1 night in Jun 2025

8/10 Good

Syliana

Stayed 3 nights in Jun 2025

10/10 Excellent

James Christopher

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
One of the best hotel experiences I have ever had!! From the front door to your room service and hospitality is 10/10! I highly recommend this hotel.
Stayed 4 nights in Jun 2025

10/10 Excellent

Carls Theodoro

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Consuelo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Brittany

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can't say enough wonderful things anout this wonderful property! There are bars and a restaurant and a little bit of shopping all located within the hotel. Not to mention there are a number of small markets just steps away. The staff was super friendly and helpful!. I stayed here 4 fantastic days and not one bad experience. I can't wait for my next stay here!
Stayed 4 nights in Jun 2025

10/10 Excellent

Jeffrey, halifax

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Mar

Stayed 3 nights in May 2025

10/10 Excellent

Alejandro

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Santa Clara is a classic hotel in Cartagena. Excellent location, you are able to walk everywhere in the old city. Staff was awesome and very welcoming. Definitely I am coming back!
Stayed 3 nights in May 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
One of the most beautiful hotels in the world
Stayed 3 nights in May 2025

10/10 Excellent

Shaleea

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing experience at Sofitel Santa Clara! My husband and I stayed for our wedding anniversary and my birthday. The hotel staff were friendly and helpful from the moment we arrived. Our room was great - Junior Suite had two levels (living area
Stayed 5 nights in May 2025

10/10 Excellent

Erica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They really take care of you at this hotel from hot towels and a welcome beverage to an easy ride to the airport. The staff are all incredibly kind and helpful and most of them bilingual. The property is stunning and well taken care of, and it’s close to everything in Cartagena. Pool is very nice, food is absolutely incredible, and the beds are comfy. Stay here!
Stayed 2 nights in May 2025

10/10 Excellent

Alyssa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025