Book Relais & Chateaux Isle of Mull accommodation from NZ$154

The water in the shower was tepid at best. Apparently they had the boilers replaced recently, they told us, but the shower was poor. Kettle had a massive dent in it. The replaced kettle only worked when placed on the electricity supply at just the right angle. All the furniture in the room was cheap and tacky faux oak laminate where the oak was peeling off. An electricity cable was taped to the walls up the stairs. Basically you have to wonder why they bother to keep the hotel going. It’s in need of huge refurbishment and gives off the opinion of why are they continuing to bother offering accommodation. Very surprised it’s on the Hotels.com listing of venues to sleep. If I was Hotels.com I’d remove it as it damages their reputation.

Fab wee hotel with onsight parking. Room was spotless. Tea and coffee making facilities with bottled water and biscuits replenished every day. Fresh towels every day and housekeeping staff were so helpful and chatty. Hotel is situated on main road into Oban town centre. They have a beautiful bar area which is very quiet and would benefit from offering evening meal. Overall a wonderful stay. This is our fourth stay here and will most definitely be returning.

Lovely welcome by staff. Comfortable room. Fabulous breakfast

Obviously the location sells this hotel. Very dated decor and bedroom was very cramped. Car parking is not on site. Food and drink is very expensive

Our room was lovely and the air-conditioning and heating system worked well. We very much enjoyed the spa. Breakfast was delicious and plentiful. The front desk staff was very nice and helpful. We did not really care for the dinner menu so didn’t eat there.

Lovely stay and enjoyed the spa facilities. We ate in the bar area as we had our dog and the staff were very welcoming. The Mull scallops were delicious as was the whisky and marmalade ice cream. Great dog walking area with interesting wood carvings on the route. Would definitely stay again if in the area.