Pell Palace Hotel & Spa

Photo gallery for Pell Palace Hotel & Spa

Exterior
Property preview
Family Quadruple Room
Café
Junior Studio Suite | Living area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Laundry room
  • Room service

Explore the area

View map
Emin Sinan Mah. Gedikpasa Camii Sok., No 37 Sultanhamet Fatih, Istanbul, 34122
  • Place, Grand Bazaar
    ‪3 min walk‬
  • Place, Sultanahmet Square
    ‪5 min walk‬
  • Place, Blue Mosque
    ‪8 min walk‬
  • Airport, Istanbul (IST)
    ‪40 min drive‬

Room options

Economy Room

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

Superior Double Room

7.6 out of 10
Good
(12 reviews)
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Superior Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • 20 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Superior Triple Room

9.0 out of 10
Wonderful
(2 reviews)
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed OR 3 Single Beds

Family Quadruple Room

  • 35 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed, 1 Single Bed and 1 Single Sofa Bed

Junior Studio Suite

  • 45 sq m
  • Partial sea view
  • Sleeps 5
  • 1 Queen Bed, 2 Large Single Beds and 1 Single Sofa Bed

Superior Triple Room with Balcony

  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed OR 1 Queen Bed and 1 Single Sofa Bed

Similar properties

About the area

Istanbul

Located in Istanbul (Sultanahmet), Pell Palace Hotel & Spa is within a 10-minute walk of Grand Bazaar and Sultanahmet Square. .This spa hotel is 0.6 mi (0.9 km) from Blue Mosque and 0.6 mi (1 km) from Hagia Sophia.

What's nearby

  • Column of Constantine - 2 min walk - 0.2 km
  • Grand Bazaar - 3 min walk - 0.3 km
  • Sultanahmet Square - 5 min walk - 0.5 km
  • Blue Mosque - 8 min walk - 0.7 km
  • Hagia Sophia - 12 min walk - 1.0 km

Getting around

  • Cemberlitas Station - 3 min walk
  • Istanbul Kumkapi Station - 11 min walk
  • Istanbul Airport (IST) - 48 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Tarihi Cemberlitas Muhallebicisi - ‬3 min walk
  • ‪Bombay Masala Indian Restaurant - ‬3 min walk
  • ‪Mivan Restaurant Cafe - ‬2 min walk
  • ‪Hanzade Terrace Restaurant - ‬2 min walk

About this property

Pell Palace Hotel & Spa

Hotel with a full-service spa, 5-minute walk to Grand Bazaar
Pell Palace Hotel & Spa offers 27 accommodations with minibars and laptop-compatible safes. Tempur-Pedic beds feature Egyptian cotton sheets and premium bedding. 40-inch LCD televisions come with satellite channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, slippers, complimentary toiletries, and hair dryers.

This Istanbul hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Pell Palace Spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages, and Thai massages. The spa is equipped with Turkish bath/hammam.
Make yourself at home in one of the 27 guestrooms featuring minibars and LCD televisions. Your Tempur-Pedic bed comes with Egyptian cotton sheets. 40-inch LED televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Pamper yourself with a visit to the spa, which offers massages and facials. Additional amenities at this hotel include complimentary wireless internet access and concierge services.
Satisfy your appetite at the hotel's coffee shop/cafe, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 20 per day)
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Bicycle rentals
  • Full-service spa

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Sports massages
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Hardwood flooring in room
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 20.0 per day

Payment types

Important information

Optional extras

  • Airport shuttle fee: EUR 50 per room (one-way)
  • Nearby parking fee: EUR 20 per day (328 ft away)
  • Rollaway bed fee: EUR 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 2022-34-1408

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Pell Palace Hotel & Spa Hotel
Pell Palace Hotel & Spa Istanbul
Pell Palace Hotel & Spa Hotel Istanbul

Pell Palace Hotel & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 164 out of 278 reviews
Rating 8 - Good. 73 out of 278 reviews
Rating 6 - Okay. 20 out of 278 reviews
Rating 4 - Poor. 8 out of 278 reviews
Rating 2 - Terrible. 13 out of 278 reviews

8.8/10

Cleanliness

9.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

CESAR, CHICAGO

Stayed 2 nights in Sep 2025

8/10 Good

Hala

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value for money

Hotel is on the older side, pictures are a bit deceiving, and doesn’t offer much. Breakfast was ok. Staff, on the other hand, was very helpful and polite. Location is amazing, walkable distance to the Bazaar, Grand mosque etc
Stayed 2 nights in Jul 2025

8/10 Good

Mitchell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location to old town

Very convenient to old town sites. Hotel is clean and spacious. Nice breakfast buffet. Walls are thin making it easy to hear neighbors and elevetor.
Stayed 3 nights in Aug 2025

10/10 Excellent

Drew

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Pell Palace is a wonderful boutique hotel. The staff are exceptionally welcoming and knowledgeable about the area. During our stay, they accomodated our early morning arrival and our early morning departure. The cafe on site is a nice place to sit and enjoy a coffee, tea or local beer. A transit stop is nearby and there is small grocery store nearby as well. Plenty of dining options and walkable to the Blue Mosque and surrounding area although I recommend taking the light rail back.
Stayed 3 nights in Aug 2025

8/10 Good

Sabri

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the heart of everything. Everything is with in walking distance. Great staff.
Stayed 3 nights in Aug 2025

10/10 Excellent

hamid

Stayed 8 nights in Jul 2025

8/10 Good

Jeff

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pell Palace is located central. When booking the hotel I was debating between close to the grand bazaar or Arasta Bazaar. Arasta is more of a western district and closer to the airport shuttle. The grand bazaar is really grand so I picked grand bazaar. But Istanbul center is pretty small so either locations are great. There were three of us and I wanted a Bigger space with a balcony. I realize quickly that it’s too hot in the summer to take advantage of the balcony. My wife likes the breakfast but it’s mainly vegetarian. Overall we enjoyed the hotel. One thing that was not the fault of the hotel is there was a family on our floor that was really noisy at nught
Stayed 4 nights in Jul 2025

8/10 Good

Wazhma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 6 nights in Jul 2025

10/10 Excellent

Reynaldo

Stayed 6 nights in Jul 2025

8/10 Good

Zehra

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice, clean and spacious rooms. Very helpful staff and great location. Close to all the attractions
Stayed 3 nights in Jul 2025

8/10 Good

Lynn

Travelled with family
Disliked: Amenities
While the tram is nearby, the neighbourhood shops are worn out, trading shops. Vehicles cannot access the narrow street between 10am to 6pm. We were dropped off far from the hotel and had to carry our luggages uphill to reach the hotel. The staff are commendable, very helpful with street directions.
Stayed 4 nights in Jun 2025

10/10 Excellent

VIOLET

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful and kind. The breakfast was great!
Stayed 4 nights in Jun 2025

10/10 Excellent

Alexandra

Stayed 6 nights in Apr 2025

10/10 Excellent

Fatima

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was absolutely amazing in a very good location and the staff were fabulous and extremely good at what they do.
Stayed 7 nights in Feb 2025

8/10 Good

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, central, good breakfast, friendly staff

The staff was really helpful and gave us a few great suggestions for local restaurants, shops and activities. They were very generous with their time, and the cleaning staff was also very nice.
Stayed 3 nights in Dec 2024

10/10 Excellent

Isabella

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location, excellent staff

Hotel quality is 50% comfort. 50% staff. And the staff of this hotel deserves a 5 star comment, starting by Ufuk, an excellent reception manager. Very friendly, very helpful. We can’t thank him enough for his hospitality. The location was very central, we could visit almost everything on foot. room temperature was perfect and the breakfast staff was super nice too, Thr hammam was great (a special compliment for Maria, the masseuse from Georgia). The only downside was the music.l during the relaxing massage before the Turkish bath. As it’s a radio or a free streaming, there were ads all the time (and in Turkish, which made it even more disturbing): But, overall, I would recommend this stay. IThe day after our arrival it was my birthday and we were hosted by Ufuk with a birthday cake and we got free souvenirs when we left. Small gestures that make the big difference!
Stayed 5 nights in Jan 2025

8/10 Good

Shumina

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
Pictures are quite misleading. The lobby and reception area are incredibly small and the area around hotel can be alarming till you get used to the surroundings. However the location is amazing coz within a minute you are in the main streets and right near the bazaar. Room was fine however there is a school right next to it so you can be woken up in the mornings with the playground noise and they do sing the national anthem before they are allowed into the building. Staff were lovely, there is a young guy that works there who helps with the luggage and breakfast area and he was incredibly helpful throughout our stay. Just note that during most of the day the road the hotel is on closes so taxis are not able to directly drop you off or pick you up outside hotel. I never read this anywhere in reviews or on hotel info.
Stayed 3 nights in Nov 2024

10/10 Excellent

Rabia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was a very comfortable hotel with very kind and accomodating staff! They were very helpful and overall we had a lovely time at this hotel
Stayed 5 nights in Nov 2024

10/10 Excellent

Asif Ahmed

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were so friendly and helped us with anything. Will definitely recommend this place to others!
Stayed 4 nights in Oct 2024

10/10 Excellent

Adina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2024

6/10 Okay

Alvena

Travelled with family
Liked: Staff & service
Room was in need of a thorough clean. There were cobwebs and dirt. Bathroom grouting was black. There wasn’t much choice for breakfast. Plus point it was local and convenient to the main road and tram.
Stayed 5 nights in Sep 2024

10/10 Excellent

Imran

Stayed 5 nights in May 2024

10/10 Excellent

Siraj

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, fantastic staff, quiet street with boutique feel to the hotel and close to all the tourist hot spots
Stayed 4 nights in Aug 2024

10/10 Excellent

Imran

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are fantastic. This is my 2nd stay in 3 month's. Location is great as it is central to all the main site's and lots of food options. Will be back again when in Istanbul again.
Stayed 3 nights in Aug 2024

10/10 Excellent

JANOS

Liked: Cleanliness
Clean, close to everything. Helpful people!
Stayed 2 nights in Aug 2024