Carlton Plaza São José dos Campos

3.0 star property

Photo gallery for Carlton Plaza São José dos Campos

Reception
Free daily buffet breakfast
Property entrance
Deluxe Double Room, 1 Queen Bed, Non Smoking
Outdoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Gym
  • Breakfast included
  • Room service

Explore the area

View map
Rua Presidente Bernardes, 73, Jardim Paulista, São José dos Campos, SP, 12216-130
  • Place, Centervale Shopping Mall
    ‪16 min walk‬
  • Place, SESC
    ‪3 min drive‬
  • Place, Colinas Shopping Mall
    ‪5 min drive‬
  • Airport, Sao Jose dos Campos (SJK-Sao Jose dos Campos-Professor Urbano Ernesto Stumpf)
    ‪6 min drive‬

Room options

Superior Double Room, 1 Queen Bed

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 2
  • 1 Queen Bed

Deluxe Double Room, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

Senior Suite

  • Sleeps 2
  • 1 Queen Bed

Deluxe Triple Room, Multiple Beds

  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Bed

Deluxe Triple Room, Multiple Beds

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

Superior Room, 1 Bedroom, Non Smoking

8.0 out of 10
Very good
(16 reviews)
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

Deluxe Single Room, Multiple Beds, Non Smoking

  • Sleeps 2
  • 2 Large Twin Beds

Executive Double Room Single Use, 1 Queen Bed

  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the area

São José dos Campos

A stay at Carlton Plaza São José dos Campos places you in the heart of São José dos Campos, steps from Vale do Paraíba and 10 minutes by foot from Saint Judas Tadeu Sanctuary. .This hotel is 1.1 mi (1.7 km) from Sao Jose dos Campos Municipal Theater and 1.1 mi (1.7 km) from Martins Pereira Stadium.

What's nearby

  • Centervale Shopping Mall - 16 min walk - 1.4 km
  • Santos Dumont Hospital - 3 min drive - 2.8 km
  • SESC - 3 min drive - 2.9 km
  • Vale Sul Shopping - 4 min drive - 4.2 km
  • Colinas Shopping Mall - 5 min drive - 5.7 km

Getting around

  • São Paulo (CGH-Congonhas) - 123 min drive

Restaurants

  • ‪Lanchonete Rodoviária - ‬8 min walk
  • ‪Subway - ‬8 min walk
  • ‪Expresso Pão de Queijo - ‬8 min walk
  • ‪Renê Lanches - ‬3 min walk
  • ‪Restaurante Albatroz - ‬8 min walk

About this property

Carlton Plaza São José dos Campos

Art Deco hotel with free breakfast and a 24-hour fitness center
Carlton Plaza São José dos Campos offers 92 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas and include desks. Pillowtop beds feature down comforters and premium bedding. Televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This São José dos Campos hotel provides complimentary wired and wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a 24-hour fitness center.
Make yourself at home in one of the 92 air-conditioned rooms featuring minibars. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Be sure to enjoy recreational amenities, including an outdoor pool, a sauna, and a 24-hour fitness center. This Art Deco hotel also features complimentary wireless internet access, a television in a common area, and a banquet hall.
Satisfy your appetite for dinner at Restaurante Ouro Preto, a restaurant which specializes in Brazilian cuisine, or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in São José dos Campos? This hotel has 4896 square feet (455 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM. A complimentary manager's reception is offered each day.
Restaurante Ouro Preto - This family restaurant specializes in Brazilian cuisine and serves breakfast and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (BRL 15 per day)
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Restaurante Ouro Preto

Things to do

  • 24-hour gym
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 4,896 square feet of conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • 1 building
  • 9 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2001
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 21-inch TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
An early check-in fee will be charged
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: 50 percent of room rate
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 7 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for BRL 50.0 per night

Payment types

Important information

Optional extras

  • Covered self parking fee: BRL 15.00 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: 50 percent of room rate (subject to availability)
  • Rollaway bed fee: BRL 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Comfort São José
Carlton Plaza São Jose dos Campos Hotel
Comfort São José Hotel
Comfort São José Hotel dos Campos
Carlton Plaza São Hotel
Carlton Plaza São
Carlton Plaza São José Hotel
Carlton Plaza São José
Carlton Plaza São Jose dos Campos
Carlton Plaza São José dos Campos Hotel
Carlton Plaza São José dos Campos São José dos Campos
Carlton Plaza São José dos Campos Hotel São José dos Campos

Carlton Plaza São José dos Campos Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 207 out of 538 reviews
Rating 8 - Good. 195 out of 538 reviews
Rating 6 - Okay. 100 out of 538 reviews
Rating 4 - Poor. 26 out of 538 reviews
Rating 2 - Terrible. 10 out of 538 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Marie-Claude

Travelled with family
Liked: Staff & service
Disliked: Amenities
Safe gated parking
Stayed 1 night in May 2025

4/10 Poor

Patricio

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Rooms outdated. Pluming problems. Old sheets. Remote control problems. Nobody speak Spanish or English. Service was good in cafeteria. Pictures lied. On the web shows a 4-start hotel, it needs a correction. Not even a 1 start hotel. Pricy considering the hotel
Stayed 5 nights in May 2024

6/10 Okay

Luiz

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 15 nights in Jan 2024

10/10 Excellent

Marcelo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

4/10 Poor

Lorenzo

Business traveller
Disliked: Property conditions & facilities

Below expectations

Nice lobby and a good breakfast. The hotel corridors, rooms, and overall aspect were disappointing, Old, and poorly maintained.
Stayed 1 night in Oct 2023

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst Hotel I’ve Stayed

Terrible check in. Terrible rooms. Terrible service. Terrible breakfast.
Stayed 1 night in Jun 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Para um hotel três estrelas é muito bom. O café da manhã é excelente!
Stayed 4 nights in Jun 2020

10/10 Excellent

Camille, Aurora Colorado

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay when traveling by bus as it is close to the bus station. The staff is extremely helpful in any way imaginable. Breakfast was excellent. Shower a little cold, but O.K. Total comfort otherwise.
Stayed 1 night in Jun 2018

8/10 Good

José R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay.

Simple but very comfortable.

6/10 Okay

Verified traveller

Liked: Staff & service

ok deal, but erie hotel (weekend)

arrived sunday and had the place to myself... nowhere near to *walk* to. but quite OK other than that

8/10 Good

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Danilo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Nathalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Joao Marcos

Stayed 4 nights in Jul 2025

6/10 Okay

Vera Lucia Collodoro

Travelled with group
Stayed 1 night in Jul 2025

4/10 Poor

Camila

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

6/10 Okay

Sarah

Travelled with family
Liked: Cleanliness
Disliked: Room comfort

Hotel ok, de passagem

Passamos uma noite no hotel, para descansar no meio da viagem. A pessoa da recepção não foi muito atenciosa e não pediu o documento da minha filha menor de idade, o que é obrigatório por lei! Achamos um absurdo. O quarto é ok, bem limpo, mas a cortina black-out não cobria toda a janela, estava "curta" dos lados e uma das lâmpadas ficou com um pouco de luz durante a noite toda (talvez um problema elétrico). Dava para ouvir a TV de um quarto vizinho, isolamento acústico não é dos melhores. O café da manhã foi ok, sem grandes coisas. É um hotel de passagem, não recomendo uma longa estadia.
Stayed 1 night in Jul 2025

8/10 Good

Cristiane

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Hotel bom mas precisa de manutenção

Um hotel bom, acomodações limpas, café da manhã muito bom mas, deixou a desejar na manutenção. O vaso sanitário é baixo, parece ser infantil,.parte do alumínio do box do banheiro caiu enquanto eu tomava banho.As toalhas de banho são antigas .
Stayed 2 nights in Jul 2025

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Monize

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo

Amamos o local, café da manhã, no geral, tudo ótimo. Com certeza voltaremos mais vezes.
Stayed 2 nights in Jul 2025

10/10 Excellent

Geise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo lugar

Tudo perfeito
Stayed 1 night in Jul 2025

8/10 Good

Ivani

Stayed 1 night in Jul 2025

10/10 Excellent

Thainá

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Foi uma estadia bem tranquila , o bairro maravilhoso . A equipe bem atenciosa e educada , então isso fez a diferença.
Stayed 3 nights in Jun 2025

2/10 Terrible

Thais

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Os funcionários mal educados e sisudos todo o tempo, nao fazem questão de tratar bem. Não atendem o 9 na recepção. Impressionante! Deixei reclamação no livro e não tive nenhum retorno. Tentei contato com o gerente e não consegui. O restaurante fechou 20 minutos antes na sexta-feira e a dona destratou vários hospedes que queriam jantar. Assustador! Não recomendo!
Stayed 4 nights in Jun 2025