Candlewood Suites Jackson by IHG

2.5 star property

Photo gallery for Candlewood Suites Jackson by IHG

Enjoy cooking in this well-organized kitchen with a refrigerator, microwave, dishwasher, coffee maker, and sink.
Relax in our welcoming lobby, featuring a reception desk, comfortable seating area, and convenient directional sign.
Relax in a spacious room with a large bed, two bedside tables, and a cozy seating area.
Relax in style with a flat-screen TV, comfortable seating, and a beautiful garden view.
Welcome to our lobby, featuring a reception desk, comfortable seating area, and a coffee station.

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
112 HOSPITALITY DRIVE, Jackson, GA, 30233
  • High Falls State Park
  • Noah's Ark Rehabilitation Center
    ‪6 min drive‬
  • Tanger Outlets
    ‪7 min drive‬

Room options

Studio Suite, 1 King Bed, Accessible (Comm, Mobil, Accessible Tub)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Standard Suite

  • 30 sq m
  • Sleeps 2
  • 1 Twin Bed

Premium Suite

  • 54 sq m
  • Sleeps 2
  • 1 Twin Bed

Suite, 1 Bedroom

9.4 out of 10
Exceptional
(3 reviews)
  • 54 sq m
  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed (Walk-In Shower)

9.6 out of 10
Exceptional
(15 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed (Bath Shower Combination)

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Studio Suite, 2 Queen Beds (Bath Shower Combination)

9.2 out of 10
Wonderful
(12 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 1 King Bed, Accessible (Comm, Mobil)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Jackson

Located in Jackson, Candlewood Suites Jackson by IHG is within a 15-minute drive of Tanger Outlets and Veterans Memorial Park "The Flame". .This hotel is 8.8 mi (14.2 km) from Butts County Courthouse and 9.3 mi (15 km) from High Falls Water Park.

What's nearby

  • Noah's Ark Rehabilitation Center - 6 min drive - 8.6 km
  • Tanger Outlets - 7 min drive - 12.5 km
  • Dauset Trails Nature Center - 24 min drive - 26.3 km
  • Indian Springs State Park - 27 min drive - 25.4 km
  • Atlanta Motor Speedway - 29 min drive - 42.7 km

Getting around

  • Hartsfield-Jackson Atlanta International Airport (ATL) - 46 min drive

Restaurants

  • ‪Burger King - ‬5 min walk
  • ‪Wendy's - ‬7 min drive
  • ‪O Rudy's Rib Shack - ‬6 min drive
  • ‪Buckner's Family Restaurant - ‬7 min drive
  • ‪McDonald's - ‬7 min drive

About this property

Candlewood Suites Jackson by IHG

Hotel in Jackson with a seasonal outdoor pool and a 24-hour front desk
Candlewood Suites Jackson by IHG offers 86 accommodations with coffee/tea makers and hair dryers. Beds feature down comforters and premium bedding. 50-inch Smart televisions come with premium cable channels and Netflix.

This Jackson hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include a seasonal outdoor pool.
Stay in one of 86 guestrooms featuring Smart televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as a seasonal outdoor pool, or other amenities including gift shops/newsstands and a banquet hall.
Featured amenities include a 24-hour front desk, laundry facilities, and a safe deposit box at the front desk. Free self parking is available onsite.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool

Family friendly

  • Fenced pool
  • Free cot
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2023
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
An off-leash area is available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 50 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

The seasonal pool will be open from May 27 to September 30

Property is also known as

Candlewood Suites Jackson
Candlewood Suites Jackson by IHG Hotel
Candlewood Suites Jackson an IHG Hotel
Candlewood Suites Jackson by IHG Jackson
Candlewood Suites Jackson by IHG Hotel Jackson

Candlewood Suites Jackson by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 172 out of 237 reviews
Rating 8 - Good. 39 out of 237 reviews
Rating 6 - Okay. 9 out of 237 reviews
Rating 4 - Poor. 8 out of 237 reviews
Rating 2 - Terrible. 9 out of 237 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Whitney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing room & friendly staff! Wish we were staying longer.
Stayed 1 night in May 2025

10/10 Excellent

Lon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel

Stayed 1 night in May 2025

4/10 Poor

Jeremy

Travelled with family
Liked: Cleanliness, property conditions & facilities
When we arrived our room wasn’t ready, after waiting approximately 20 minutes we were able to check in and once we got to the room, housekeeping was still in there. We just asked them to leave and come back later because we had to get ready for a wedding. We got there after check in time and the room should have been ready.
Stayed 1 night in Apr 2025

10/10 Excellent

Collin

Stayed 1 night in Apr 2025

10/10 Excellent

robin, Cheboygan

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean!!
Stayed 1 night in Apr 2025

4/10 Poor

Shannon

Disliked: Cleanliness, staff & service
It’s convenient.
Stayed 2 nights in Apr 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I've been to this location before and would certainly stay again. The staff is friendly, professional and courteous, and the facilities, including the room, are always clean and comfortable.
Stayed 1 night in Apr 2025

8/10 Good

Faye, Palatine

The power was out but they escorted us to a room and provided keys when the power was restored.
Stayed 1 night in Apr 2025

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short stay

It was a short trip but the accommodations were very nice. The staff was very friendly.
Stayed 1 night in Apr 2025

8/10 Good

NANCY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Yevhenii

Stayed 1 night in Apr 2025

10/10 Excellent

Katherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convince to area we needed to work
Stayed 2 nights in Apr 2025

10/10 Excellent

Danny

Stayed 1 night in Apr 2025

10/10 Excellent

Jacob

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and very clean. Highly recommend
Stayed 2 nights in Apr 2025

10/10 Excellent

Sherry

Stayed 1 night in Mar 2025

6/10 Okay

Mark

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

Typically a nice hotel, but…

Last year it was a great stay. This year it was just ok. Someone else’s food was left in the fridge, and some things like dishes were out of place. Makes us wonder if the room was thoroughly cleaned or not. Kitchen faucet was very loose/wobbly, and the room was set to 84*, same temperature as outside. Overall still a nice hotel, but wasn’t worth the money this time around. I don’t like the idea of charging my card $50 for incidentals that haven’t happened either. I know you reimburse if there aren’t any incidentals, but it’s just one more thing I have to remember to check on later. How about you have the card in your system and if there’s an actual incidental, THEN you charge the card. Same thing with the pets. My dogs have never done any damage to a hotel room, but I get charged for pets anyway. How about only charge IF the pets make mess or damage something?
Stayed 1 night in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a very nice stay
Stayed 1 night in Mar 2025

2/10 Terrible

Darin

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First - they overbooked my room type, king Suite then gave me an inferior room. Then they said everyone that had my room type checked in for the night which was of course a lie since l had to wait until 3PM to check in and I was the first person at the desk at that time. Then they told me my room was out for maintenance - sure it was. They said they could not compensate me for the difference in the room price since I booked through a third party. I took the inferior room and got up the next morning to no hot water in the shower but the sink had some. $143 was spent on a room l would not have paid $50 for. The no hot water was icing on the cake. Do NOT stay at this trash hotel. I am expecting Expedia to handle this situation with the hotel and getting me my money back.
Stayed 1 night in Mar 2025

8/10 Good

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The area was a little sketchy but it was close to breakfast and lunch places and a Publix.
Stayed 1 night in Mar 2025

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Mar 2025

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean place to stay
Stayed 1 night in Mar 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Chad

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Overall good place to stay. There were a couple of items needing attention that made the room feel like it was older than it is, missing a piece of flooring and the condition of some of the caulk in the bathroom. I did appreciate the kitchen with a large fridge
Stayed 1 night in Mar 2025

10/10 Excellent

Carina, Clawson

Travelled with family
Liked: Amenities
Clean friendly
Stayed 1 night in Mar 2025

10/10 Excellent

Deandra

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great at my stay here…
Stayed 2 nights in Mar 2025