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Candlewood Suites Jackson by IHG

2.5 star property

Photo gallery for Candlewood Suites Jackson by IHG

Exterior
Exterior
Property amenity
Exterior
1 bedroom, premium bedding, down duvets, desk

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

Explore the area

View map
112 HOSPITALITY DRIVE, Jackson, GA, 30233
  • Place, Noah's Ark Rehabilitation Center
    ‪6 min drive‬
  • Place, Tanger Outlets
    ‪6 min drive‬
  • Place, High Falls State Park
    ‪10 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed, Accessible Bathtub (Communication, Mobility)

1 bedroom, premium bedding, down duvets, desk

Studio Suite, 1 King Bed, Accessible Bathtub (Communication, Mobility)

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed (Bath Shower Combination)

1 bedroom, premium bedding, down duvets, desk

Studio Suite, 1 King Bed (Bath Shower Combination)

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Mobility Accessible, Non Smoking (Communications)

1 bedroom, premium bedding, down duvets, desk

Studio Suite, 1 King Bed, Mobility Accessible, Non Smoking (Communications)

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds (Bath Shower Combination)

Studio Suite, 2 Queen Beds (Bath Shower Combination)

Studio Suite, 2 Queen Beds (Bath Shower Combination)

9.2 out of 10
Wonderful
(14 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed (Walk-In Shower)

1 bedroom, premium bedding, down duvets, desk

Studio Suite, 1 King Bed (Walk-In Shower)

9.6 out of 10
Exceptional
(18 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite

1 bedroom, premium bedding, down duvets, desk

Premium Suite

  • 54 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Suite

1 bedroom, premium bedding, down duvets, desk

Standard Suite

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, down duvets, desk

Suite, 1 Bedroom

9.6 out of 10
Exceptional
(5 reviews)
  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the area

Jackson

Located in Jackson, Candlewood Suites Jackson by IHG is within a 15-minute drive of Tanger Outlets and Veterans Memorial Park "The Flame". .This hotel is 8.8 mi (14.2 km) from Butts County Courthouse and 9.3 mi (15 km) from High Falls Water Park.

What's nearby

  • Noah's Ark Rehabilitation Center - 6 min drive - 9.3 km
  • Tanger Outlets - 6 min drive - 13.1 km
  • High Falls State Park - 10 min drive - 16.9 km
  • Butts County Courthouse - 12 min drive - 17.5 km
  • High Falls Water Park - 13 min drive - 18.2 km

Getting around

  • Hartsfield-Jackson Atlanta International Airport (ATL) - 46 min drive

Restaurants

  • ‪Love's Travel Stop - ‬7 min drive
  • ‪Circle K - ‬8 min drive
  • ‪Zaxby’s - ‬2 min walk
  • ‪Burger King - ‬5 min walk
  • ‪Schlotzsky's - ‬15 min walk

About this property

Candlewood Suites Jackson by IHG

Hotel in Jackson with free parking
Candlewood Suites Jackson by IHG offers 86 accommodations with coffee/tea makers and hair dryers. Beds feature down comforters and premium bedding. 50-inch Smart televisions come with premium cable channels and Netflix.

This Jackson hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include a seasonal outdoor pool.
Stay in one of 86 guestrooms featuring Smart televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as a seasonal outdoor pool, or other amenities including gift shops/newsstands and a banquet hall.
Featured amenities include a 24-hour front desk, laundry facilities, and a safe deposit box at the front desk. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool

Family friendly

  • Fenced pool
  • In-room cot
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2023
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
An off-leash area is available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 50 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

The seasonal pool will be open from May 27 to September 30

Property is also known as

Candlewood Suites Jackson
Candlewood Suites Jackson by IHG Hotel
Candlewood Suites Jackson an IHG Hotel
Candlewood Suites Jackson by IHG Jackson
Candlewood Suites Jackson by IHG Hotel Jackson

Candlewood Suites Jackson by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 222 out of 298 reviews
Rating 8 - Good. 46 out of 298 reviews
Rating 6 - Okay. 11 out of 298 reviews
Rating 4 - Poor. 8 out of 298 reviews
Rating 2 - Terrible. 11 out of 298 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Lindsay

Stayed 1 night in Oct 2025

10/10 Excellent

Brenda K

Stayed 1 night in Nov 2025

6/10 Okay

carol

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The hotel was easy to get to, grounds were clean as well as the lobby and room. We arrived past 10 pm, there were no luggage carts available. The clerk said someone just checked in and I could go try and find it. I wasnt going to roam around a three story building looking for a cart at that time of night. Had to make several trips to carry baggage, ice chest and groceries. The refrigerator in the room wasn't cooling, ice maker didn't work and was making a noise like a motorcycle taking off. Told the day clerk the next day. Clerk advised his maintenamce man hadnt made it to work but he would leave a work order. Refrigerator never looked at. Never cooled and made the noise all night long. Reminded the same clerk as we were checking out that the refrigerator wasnt working and needed to be looked at. There were 5 luggage carts available when we checked out, not sure where all 5 were when checking in. The desk clerks werent very helpful.
Stayed 2 nights in Oct 2025

10/10 Excellent

Kayla

Travelled with family
Liked: Cleanliness, property conditions & facilities
Clean room, wonderful location and the most friendliest employees!! I actually became a member from this experience!! Wonderful service!!
Stayed 2 nights in Oct 2025

8/10 Good

Terry L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I get that room service was once a weekly. But the room was never serviced throughout my stay. Late Friday, October 3, my card keys were inactivate for some reason (I had been doing laundry). The associate on duty was gracious enough put my clothes in the dryer. And restoring my access.
Stayed 6 nights in Sep 2025

10/10 Excellent

Jose

Stayed 2 nights in Oct 2025

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay! Will be back! Had a small hiccup at no fault to the hotel and they fixed it. All the ladies were super nice and great customer service!
Stayed 1 night in Oct 2025

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice and bed was comfortable
Stayed 1 night in Oct 2025

6/10 Okay

Sherry

Travelled with family
Disliked: Staff & service, amenities
It was adequate with pretty decor.upon checking in the workers talked about checking in after 6 Pm and how I’d be charged an extra $50. Also talked about using a third party booking site instead of direct. I was not sure if she was trying to be comedic or not she also informed us that they do not offer breakfast, which if I would’ve known that I’d have picked somewhere else. They had plenty of dishes in the room but we didn’t need them. The bathroom had a few hairs in it upon arrival. The parking lot seemed dark and I did not feel safe. Also, there’re needs to be more parking available. The good areas are the decor, beds, pillows. The bad areas is lack of parking, dark parking lot, dirty shower.and awkwardness of checking in.
Stayed 1 night in Sep 2025

10/10 Excellent

Krairoong

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very clean, nice and friendly staff especially house keeper Amy.
Stayed 1 night in Sep 2025

10/10 Excellent

Shera

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean & easy

Clean...very clean! Check in easy. Rooms spacious.
Stayed 1 night in Sep 2025

10/10 Excellent

Michael Ann

Liked: Amenities
Clean, clean, clean! Great coffee, close to hwy, quiet, safe.
Stayed 1 night in Sep 2025

2/10 Terrible

Kendry

Liked: Property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Rosalie

Travelled with family
Liked: Property conditions & facilities, room comfort
Clean and comfortable. Full kitchen was very convenient.
Stayed 1 night in Aug 2025

10/10 Excellent

Alejandro

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I only needed a room for a few hours to sleep before an early flight out of Atlanta. The staff were very nice and friendly. The front desk staff told me exactly what to do for check out and my stay was very smooth. If I ever need a room again in the area I will be planning to stay there again.
Stayed 1 night in Aug 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Kelsey

Travelled with family
Liked: Property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Kimberly, JACKSON

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
First time staying at this property we would stay here again
Stayed 2 nights in Aug 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the quietness and cleanliness
Stayed 1 night in Jul 2025

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel. Description not 100% accurate

On Hotels.com it showed a picture of a kitchen but didn't list it in amenities. They are an extended stay so there is a kitchen in the rooms, which we needed.
Stayed 2 nights in Jul 2025

10/10 Excellent

Karen

Stayed 1 night in Jul 2025

10/10 Excellent

Victoire

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional service
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Kimberly

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
We stayed here between moving from one home to the next. The staff was very accommodating and welcoming. The room was clean and had everything we may need for an extended stay of 11 days.
Stayed 11 nights in Jun 2025