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The Ritz-Carlton, Toronto

5.0 star property

Photo gallery for The Ritz-Carlton, Toronto

Gastropub
Property video
Suite, 1 King Bed with Sofa bed, Corner | City view
Exterior
Lunch and dinner served, Italian cuisine

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi

Explore the area

View map
181 Wellington St W, Toronto, ON, ON M5V 3G7
  • Place, Rogers Centre
    ‪5 min walk‬
  • Place, CN Tower
    ‪5 min walk‬
  • Place, Ripley's Aquarium of Canada
    ‪6 min walk‬
  • Airport, Toronto, ON (YYZ-Pearson Intl.)
    ‪19 min drive‬

Room options

View all photos for Club Room, 1 King Bed, City View

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Club Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, Corner

Club Suite, 1 Bedroom, Corner | Lounge

Club Suite, 1 Bedroom, Corner

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Room, 1 King Bed, City View

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(15 reviews)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Deluxe Room

9.4 out of 10
Exceptional
(6 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

View all photos for Room, 1 King Bed (Tower)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed (Tower)

9.8 out of 10
Exceptional
(7 reviews)
  • Lake view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Corner

LCD TV, DVD player, iPod dock, first-run films

Suite, 1 King Bed with Sofa bed, Corner

8.8 out of 10
Excellent
(8 reviews)
  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Corner

LCD TV, DVD player, iPod dock, first-run films

Suite, 1 King Bed with Sofa bed, Corner

10.0 out of 10
Exceptional
(9 reviews)
  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 1 Double Bed

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Club Room, 1 Double Bed

  • Lake view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom | Living area

Executive Suite, 1 Bedroom

  • Lake view
  • 84 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Room, 2 Queen Beds, Tower (View)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds, Tower (View)

9.6 out of 10
Exceptional
(12 reviews)
  • Lake view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Deluxe Room, 2 Queen Beds

10.0 out of 10
Exceptional
(3 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Suite, 1 King Bed, City View

Club Suite, 1 King Bed, City View | Living room

Club Suite, 1 King Bed, City View

  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for The Ritz-Carlton Presidential Suite

The Ritz-Carlton Presidential Suite | Living room

The Ritz-Carlton Presidential Suite

  • Lake view
  • 224 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Terrace

Room, 1 King Bed, Terrace

Room, 1 King Bed, Terrace

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms, Lake View

LCD TV, DVD player, iPod dock, first-run films

Family Suite, 2 Bedrooms, Lake View

  • Lake view
  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds

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About the area

Toronto

With a stay at The Ritz-Carlton, Toronto, you'll be centrally located in Toronto, within a 10-minute walk of Rogers Centre and CN Tower. .This family-friendly hotel is 0.5 mi (0.8 km) from Ripley's Aquarium of Canada and 0.6 mi (0.9 km) from Scotiabank Arena.

What's nearby

  • Rogers Centre - 5 min walk - 0.5 km
  • CN Tower - 5 min walk - 0.5 km
  • Ripley's Aquarium of Canada - 6 min walk - 0.6 km
  • Scotiabank Arena - 8 min walk - 0.7 km
  • CF Toronto Eaton Centre - 11 min walk - 1.0 km

Getting around

  • King St West at John St East Side Stop - 4 min walk
  • Union Station - 7 min walk
  • Billy Bishop Toronto City Airport (YTZ) - 10 min drive

Restaurants

  • ‪Scaddabush Italian Kitchen & Bar Front Street - ‬3 min walk
  • ‪Boston Pizza - ‬3 min walk
  • ‪Harvest Green - ‬2 min walk
  • ‪Minami - ‬4 min walk
  • ‪Sunset Grill - ‬2 min walk

About this property

The Ritz-Carlton, Toronto

The Ritz-Carlton, Toronto offers 263 accommodations with DVD players and laptop-compatible safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature Frette Italian sheets, down comforters, and premium bedding. LCD televisions come with premium cable channels, first-run movies, and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, hypo-allergenic bedding, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa myBlend has 16 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 263 individually decorated guestrooms, featuring refrigerators and iPod docking stations. Your pillowtop bed comes with down comforters and Frette Italian sheets. Wired and wireless internet access is complimentary, and LCD televisions with cable programming provide entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an indoor pool, and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
For lunch or dinner, stop by TOCA, a restaurant that specializes in Italian cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 7:00 AM to 11:30 AM for a fee.
Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in Toronto? This hotel has 20000 square feet (1858 square meters) of space consisting of conference space and meeting rooms.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:30 AM.
TOCA - This restaurant specializes in Italian cuisine and serves lunch and dinner. A children's menu is available.
EPOCH Bar & Kitchen - Onsite gastropub. Open select days.
LANO - This wine bar specializes in local and international cuisine and serves dinner and light fare. A children's menu is available. Open select days.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Valet parking on site (CAD 70 per day; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Daily full breakfast available 7:00 AM to 11:30 AM for a fee: CAD 40 to 50 for adults and CAD 25 to 50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Restaurants on site

  • EPOCH Bar & Kitchen
  • LANO
  • TOCA

Things to do

  • Art gallery
  • Bicycle rentals
  • Full-service spa
  • Health club
  • Indoor pool
  • Library
  • Private wine tours
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • DVD player
  • High chair
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 20,000 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Full-service spa

  • 16 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Doorbell and phone notification
  • Grab bar near toilet (75 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (106 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Portable bathtub seat
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (110 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 20 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Children's robes
  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • DVD player
  • First-run films
  • IPod dock
  • LCD TV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1:00 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 150 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 30 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 50 per night

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 40 to 50 for adults, and CAD 25 to 50 for children
  • Valet parking fee: CAD 70 per day (in/out privileges)
  • Pet fee: CAD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:30 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ritz-Carlton Hotel Toronto
Ritz-Carlton Toronto
Toronto Ritz-Carlton
Ritz-Carlton Toronto Hotel
Ritz-Carlton Toronto Hotel Toronto
The Ritz Carlton Toronto

The Ritz-Carlton, Toronto Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 830 out of 1002 reviews
Rating 8 - Good. 96 out of 1002 reviews
Rating 6 - Okay. 40 out of 1002 reviews
Rating 4 - Poor. 11 out of 1002 reviews
Rating 2 - Terrible. 25 out of 1002 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Halyna

Travelled with family, Travelled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I have stayed at multiple Ritz-Carlton properties around the world, and by far this was the worst one. Not comfortable bedding, not welcoming hospitality — just a very mediocre experience overall. The pillows were completely flat, like sleeping on a business card, and the bedding was beyond uncomfortable. We barely slept. This is NOT 5-star quality. The hotel feels outdated, but the management was the real problem. We were promised a Christmas dinner reservation, spent time giving all our details, and were told it was confirmed — only to be told later it was “fully booked” and our reservation had been given away to non-guests. On Christmas. Then we were told a manager would contact us. That never happened. To make it worse, we visited friends staying at the St. Regis for the same price and were honestly shocked by how much better their experience was — from the rooms to the service. The difference was night and day. Dishonest, disorganized, and zero accountability. This Ritz does not deserve a 5-star rating. Extremely disappointing for a brand that claims luxury.
Stayed 4 nights in Dec 2025

8/10 Good

Tishana

Stayed 2 nights in Dec 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hot tub was great after a night of dancing.
Stayed 1 night in Dec 2025

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent spa experience
Stayed 1 night in Dec 2025

10/10 Excellent

Neal

Stayed 1 night in Dec 2025

10/10 Excellent

Pamala

Stayed 3 nights in Nov 2025

10/10 Excellent

Eric

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I loved ever minute of my stay.
Stayed 1 night in Dec 2025

10/10 Excellent

Danielle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful stay recently, spending 5 days at the Ritz-Carlton. Our Club room was spacious and stocked with all the comforts of home. Our cleaner made it impeccable on a daily basis. We also experienced such welcoming warmth by the staff in the Club Lounge with special shout outs to Olga and Fernando who gave exceptional service to me and my family. Our children loved their hot chocolates topped with marshmallows!! Thank you as well to Armin who checked us both in and out graciously, assisting us with our questions. And finally to Paul, who drove us to destinations on occasion who had the most amazing recommendations on restaurants around the city! (and perhaps Montreal where we may try the Ritz in future!)
Stayed 5 nights in Nov 2025

10/10 Excellent

Taygveer

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
One of the best hotels in Toronto
Stayed 1 night in Nov 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful!
Stayed 1 night in Nov 2025

10/10 Excellent

Stuart

Stayed 3 nights in Nov 2025

10/10 Excellent

Brandon

Stayed 2 nights in Nov 2025

10/10 Excellent

Shunai, Roswell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice CN tower and lake view
Stayed 1 night in Nov 2025

10/10 Excellent

Sandra

Stayed 2 nights in Sep 2025

10/10 Excellent

Dolores, Pearland

Stayed 5 nights in Nov 2025

10/10 Excellent

Jerry

Stayed 1 night in Nov 2025

6/10 Okay

Julie

Stayed 1 night in Nov 2025

10/10 Excellent

John

Stayed 5 nights in Oct 2025

10/10 Excellent

Diandra

Stayed 1 night in Oct 2025

10/10 Excellent

Josh

Stayed 2 nights in Oct 2025

10/10 Excellent

Kapley judge

Stayed 1 night in Oct 2025

2/10 Terrible

Ronnie

Embarrassing how long we had to wait for room. We were told 3 times it was going to be ready and it wasn’t. For a high end hotel I would not recommend it. I was offered nothing!!!
Stayed 1 night in Oct 2025

6/10 Okay

andrea

Travelled with family
It’s a shame that the staff were so distracted by the presence of the LA Dodgers being in the building. They were allowed to take over the reception and forecourt area to the massive inconvenience of other guests
Stayed 4 nights in Oct 2025

10/10 Excellent

SHANNA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel
Stayed 1 night in Oct 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience overall!
Stayed 1 night in Sep 2025