Sheraton Hamilton Hotel

3.5 star property

Photo gallery for Sheraton Hamilton Hotel

Front of property – evening/night
Property video
Executive Suite, 1 King Bed with Sofa bed
Terrace/patio
Staircase

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar

Explore the area

View map
116 King St W, Hamilton, ON, L8P4V3
  • Place, Hamilton Convention Centre
    ‪2 min walk‬
  • Place, TD Coliseum
    ‪2 min walk‬
  • Place, McMaster University
    ‪6 min drive‬
  • Airport, Hamilton, ON (YHM-John C. Munro Hamilton Intl.)
    ‪18 min drive‬

Room options

Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(69 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(62 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Non Smoking, Corner

9.4 out of 10
Exceptional
(11 reviews)
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Club Room, 2 Queen Beds

9.6 out of 10
Exceptional
(4 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Club Room, 1 King Bed, Corner

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 Bedroom, City View (Fireplace)

  • 64 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

Junior Suite, 1 King Bed, City View (Fireplace)

  • 63 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, City View

  • 93 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Executive Suite, 1 King Bed with Sofa bed

  • 137 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About the area

Hamilton

With a stay at Sheraton Hamilton Hotel, you'll be centrally located in Hamilton, steps from Art Gallery of Hamilton and Hamilton Convention Centre. .This hotel is 0.3 mi (0.5 km) from TD Coliseum and 2.7 mi (4.3 km) from Tim Hortons Field.

What's nearby

  • Hamilton Convention Centre - 2 min walk - 0.2 km
  • Art Gallery of Hamilton - 2 min walk - 0.2 km
  • TD Coliseum - 2 min walk - 0.2 km
  • Tim Hortons Field - 6 min drive - 4.0 km
  • McMaster University - 6 min drive - 4.0 km

Getting around

  • Hamilton GO Centre - 8 min walk
  • Toronto Pearson Intl. Airport (YYZ) - 45 min drive

Restaurants

  • ‪The Standard - ‬3 min walk
  • ‪The George Hamilton - ‬3 min walk
  • ‪Pita Pit - ‬4 min walk
  • ‪Laura Secord - ‬1 min walk
  • ‪Anchor Bar - ‬2 min walk

About this property

Sheraton Hamilton Hotel

Pet-friendly Hamilton hotel connected to the convention center, steps from Art Gallery of Hamilton
Sheraton Hamilton Hotel offers 301 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. 55-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 301 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities including an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Stop by the hotel's restaurant, Chagalls Restaurant, for lunch or dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Hamilton? This hotel has 18000 square feet (1672 square meters) of space consisting of a conference center and 20 meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Chagalls Restaurant - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.
LOFT Lounge - This bar serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Starbucks Coffee Shop - Onsite coffee shop. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered parking on site (CAD 17.95 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: CAD 19 to 29 for adults and CAD 12 to 17 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Chagalls Restaurant
  • LOFT Lounge
  • Starbucks Coffee Shop

Things to do

  • 24-hour gym
  • Indoor pool
  • Library
  • Shopping centre
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 20 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (18,000 square foot of space)

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Accessible bathtub
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Fixed shower seat
  • Grab bar in bathtub (89 centimetre high)
  • Grab bar in shower (74 centimetre high)
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Pool access ramp on site
  • Portable bathtub seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (127 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 18 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1985
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50 per accommodation, per stay, plus a deposit of CAD 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 19 to 29 for adults, and CAD 12 to 17 for children
  • Covered self parking fee: CAD 17.95 per day (in/out privileges)
  • Pet deposit: CAD 50 per stay
  • Pet fee: CAD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hamilton Hotel
Hamilton Sheraton
Hamilton Sheraton Hotel
Hotel Sheraton Hamilton
Sheraton Hamilton
Sheraton Hamilton Hotel
Sheraton Hotel Hamilton
Sheraton Hamilton Hotel Ontario
Sheraton Hamilton Hotel Hotel
Sheraton Hamilton Hotel Hamilton
Sheraton Hamilton Hotel Hotel Hamilton

Sheraton Hamilton Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 651 out of 1001 reviews
Rating 8 - Good. 234 out of 1001 reviews
Rating 6 - Okay. 62 out of 1001 reviews
Rating 4 - Poor. 25 out of 1001 reviews
Rating 2 - Terrible. 29 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

2/10 Terrible

Jalal

Disliked: Cleanliness, staff & service, property conditions & facilities
Our first experience with this place was the drive in. Being from the nyc area I have seen the worst society has to offer but I was still shocked at the number of homeless people and people who were very obviously high. It doesn’t feel like a safe place to just walk around. The second experience was the lady at the front desk who looked and acted like she would rather be shoveling manure in a barn than assisting customers. She was very frigid and we did not feel comfortable asking basic questions. When she did answer it was not at all friendly as if answering our questions was a Hugh problem. Then there was the room. A very loud ac which went on and off all night making it hard to sleep. You can’t turn it off or you get hot so it’s a must have. Also there was no ventilation in the bathroom. We also found ants in our room. How ants made it to the 14 floor is beyond me. When we asked for help we were told they couldn’t do anything. The lack of continental breakfast offered by other places was also a huge inconvenience. The internet was horrible and we had problems accessing it. I also did not appreciate the hour of partying going on in the hall at 11 at night. There should be posted quiet hours. Finally when we went to leave we couldn’t get out because the pass given to us didn’t work. Nothing more annoying than trying to leave he’ll and being locked in. Needless to say I do not recommend this place
Stayed 2 nights in Jul 2025

10/10 Excellent

Robert, strathroy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and great dining
Stayed 1 night in Jul 2025

10/10 Excellent

SCOTT, FORT ERIE

Liked: Cleanliness
Great service at check in
Stayed 1 night in Jul 2025

10/10 Excellent

Richard L

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Being located downtown has some undesirables is the area.
Stayed 2 nights in Jul 2025

10/10 Excellent

ANJANA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, veey nice and clean property also rooms and bathrooms were clean and bed was comfy. Very convenient stay. Not sure why but out of 3 lift ther are only 1 was working and whenever we want ro go in room or gpimg out we had to wait in line almost 25 minuts.both way. Otherthen that it was great experience .
Stayed 1 night in Jul 2025

10/10 Excellent

Kulwinder

Stayed 1 night in Jul 2025

8/10 Good

Grashella Carmela

Stayed 2 nights in Jul 2025

10/10 Excellent

Jarrett

Business traveller
Liked: Cleanliness
clean and up kept very well
Stayed 2 nights in Jul 2025

10/10 Excellent

Bright Kyei

Solo traveller
Liked: Cleanliness, amenities, property conditions & facilities
Cleanness
Stayed 2 nights in Jul 2025

6/10 Okay

Juan

Liked: Cleanliness
Stayed 2 nights in Jul 2025

10/10 Excellent

Brad

Travelled with partner
Free parking was a welcome perk. Pool was well sized. Breakfast was good. Surrounding area is questionable.
Stayed 1 night in Jun 2025

10/10 Excellent

Tina

Travelled with family
Liked: Amenities
Stayed for one night. Property and staff were great. Underground parking is for small vehicles only.
Stayed 1 night in Jul 2025

10/10 Excellent

Ashley Danielle

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

6/10 Okay

Daniel

Whoever cleans those rooms should be fired.
Stayed 1 night in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Its an excellent hotel with great facilities.
Stayed 2 nights in Jul 2025

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room and hotel - no bathroom magnifying mirror, so bring your own
Stayed 1 night in Jul 2025

10/10 Excellent

Amy

Stayed 1 night in Jul 2025

10/10 Excellent

Rose Therese

Travelled with partner
Liked: Amenities
Will surely come back. They put us in the 18th floor and it was very clean and great room. The customer service was excellent
Stayed 1 night in Jul 2025

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
All good
Stayed 1 night in Jul 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Anniversary trip

We stayed on one of the club floors. The club lounge was closed for the first two days, but they gave us breakfast in the restaurant and a free appetizer each in the bar. The front desk staff were very kind, and a special shoutout to the evening bartender at the lounge. The hotel connects to Jackson Square shopping mall, which is super convenient. Unfortunately there are quite a few homeless people camped out around that area but they didn’t seem to pester people. I would definitely stay at this hotel again.
Stayed 3 nights in Jul 2025

10/10 Excellent

elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay. Room was clean and comfortable. The central location was very convenient and staff was friendly/helpful. Will stay again when visiting Hamilton.
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Maya

Stayed 3 nights in Jul 2025

2/10 Terrible

Abraham

I forgot
Stayed 2 nights in Jul 2025