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Crocs Resort & Casino

4.5 star property

Photo gallery for Crocs Resort & Casino

Outdoor pool, pool umbrellas, pool loungers
Premium bedding, down duvets, in-room safe, individually decorated
Premium bedding, down duvets, in-room safe, individually decorated
Reception
Outdoor pool, pool umbrellas, pool loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
800 metros norte del Banco de Costa Rica, Jacó, Puntarenas, 61101
  • Place, Teatro Jacó
    ‪18 min walk‬
  • Place, Neo Fauna
    ‪4 min drive‬
  • Place, Jacó Walk Shopping Center
    ‪5 min drive‬
  • Airport, Tambor (TMU)

Room options

View all photos for Condo, 1 Bedroom

Premium bedding, down duvets, in-room safe, individually decorated

Condo, 1 Bedroom

  • 96 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Condo, 2 Bedrooms

Premium bedding, down duvets, in-room safe, individually decorated

Condo, 2 Bedrooms

  • 140 sq m
  • 1 bedroom
  • Sleeps 7
  • 2 King Beds

View all photos for Room, 2 Queen Beds, Mountain View

Room, 2 Queen Beds, Mountain View

Room, 2 Queen Beds, Mountain View

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Mountain View

Room, 1 King Bed, Mountain View

Room, 1 King Bed, Mountain View

  • Mountain view
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Ocean View

Room, 2 Queen Beds, Ocean View

Room, 2 Queen Beds, Ocean View

  • Ocean view
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony, Ocean View

Room, 1 King Bed, Balcony, Ocean View

Room, 1 King Bed, Balcony, Ocean View

8.8 out of 10
Excellent
(5 reviews)
  • Ocean view
  • 53 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony, Ocean View

Premium bedding, down duvets, in-room safe, individually decorated

Room, 2 Queen Beds, Balcony, Ocean View

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 2 Queen Beds, Ocean View

Premium bedding, down duvets, in-room safe, individually decorated

Junior Suite, 2 Queen Beds, Ocean View

  • Ocean view
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Ocean View

Premium bedding, down duvets, in-room safe, individually decorated

Junior Suite, 1 King Bed, Ocean View

  • Ocean view
  • 70 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View

Premium bedding, down duvets, in-room safe, individually decorated

Room, 1 King Bed, Ocean View

  • Ocean view
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed

Studio Suite, 1 King Bed

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Limited View)

Premium bedding, down duvets, in-room safe, individually decorated

Room, 2 Queen Beds (Limited View)

  • Mountain view
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Limited View)

Room, 1 King Bed (Limited View)

Room, 1 King Bed (Limited View)

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Jacó

Located in Jacó, Crocs Resort & Casino is by the ocean, within a 15-minute drive of El Miro and Jacó Beach. .This beach hotel is 3.6 mi (5.8 km) from Rainforest Adventures Jaco and 4.6 mi (7.3 km) from Canopy Vista Los Suenos Adventure Park.

What's nearby

  • Teatro Jacó - 18 min walk - 1.5 km
  • Neo Fauna - 4 min drive - 1.8 km
  • Jacó Walk Shopping Center - 5 min drive - 2.2 km
  • Jacó Beach - 8 min drive - 3.5 km
  • Marina Los Sueños - 17 min drive - 7.0 km

Getting around

  • Juan Santamaria Intl. Airport (SJO) - 104 min drive

Restaurants

  • ‪Rolling Thunder Saloon - ‬13 min walk
  • ‪El Manglar - ‬4 min walk
  • ‪Subway Jaco - ‬17 min walk
  • ‪Malecón Bar Restaurante - ‬4 min drive
  • ‪Sunrise Breakfast Place - ‬15 min walk

About this property

Crocs Resort & Casino

Luxury hotel on the beach, with outdoor pool
Crocs Resort & Casino offers 166 air-conditioned accommodations with safes and bathrobes. These individually decorated and furnished accommodations include day beds. Beds feature down comforters and premium bedding. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested.

Recreational amenities at the hotel include a waterslide, an outdoor pool, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.
Make yourself at home in one of the 166 individually decorated guestrooms, featuring iPod docking stations and flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After enjoying recreational amenities such as an outdoor pool and a waterslide, a lucky night at the casino is the perfect end to the day. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Enjoy Italian cuisine at La Stanza, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Full breakfasts are available daily from 7:00 AM to 9:30 AM for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Planning an event in Jacó? This hotel has 1377 square feet (128 square meters) of space consisting of a conference center and 5 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:30 AM.
La Stanza - Overlooking the pool, this fine-dining restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner.
Game On Sports Bar - This sports bar serves lunch and dinner. Open daily.
Los Cuates - This theme restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
Liquidity - Overlooking the pool, this bar serves dinner and light fare. Open daily.
El Zarpe - This poolside restaurant serves lunch and light fare. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 9:30 AM for a fee: USD 22 to 30 for adults and USD 18 to 25 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • El Zarpe
  • Game On Sports Bar
  • La Stanza
  • Liquidity
  • Los Cuates

Things to do

  • 60 slot machines
  • 7 gaming tables
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Casino (17,222 square foot of space)
  • Ecotours
  • Full-service spa
  • Gym
  • Outdoor pool
  • Shopping
  • Sportsbook
  • TV in common areas
  • Waterslide

Family friendly

  • Fenced pool
  • Free rollaway/extra bed
  • In-room cot
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • Conference centre (1,377 square foot of space)

Outdoors

  • Garden
  • On the beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 17 floors
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • IPod dock

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 22 to 30 for adults, and USD 18 to 25 for children
  • Airport shuttle fee: USD 120 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino
Croc's Resort and Casino

Crocs Resort & Casino Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 591 out of 1001 reviews
Rating 8 - Good. 227 out of 1001 reviews
Rating 6 - Okay. 100 out of 1001 reviews
Rating 4 - Poor. 43 out of 1001 reviews
Rating 2 - Terrible. 40 out of 1001 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, property conditions & facilities
2 thumbs up
Stayed 3 nights in Oct 2025

10/10 Excellent

Marli, Miami

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very professional and friendly. The room was beautiful and the best breakfast I ever had in a hotel. It was delicious. I highly recommend this hotel. I will be back here
Stayed 1 night in Oct 2025

10/10 Excellent

George

Stayed 2 nights in Oct 2025

6/10 Okay

Latisha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed the overall atmosphere of the resort. The property is clean, modern, and visually appealing. Staff members were very friendly and professional throughout my stay. I loved that room service came every day and cleaned thoroughly, which made the experience feel comfortable and well-maintained. I also appreciated that from the pool area, you can walk straight onto Jaco Beach. Very convenient! It was a nice touch that I mentioned it was my birthday and upon checking into my room, there was a piece of cake waiting for me, and wine! However, here are some downsides: The breakfast on the second floor switches to a buffet at a set price because of the number of guests in the hotel. I was told this directly by staff. I didn’t love that change, especially since the buffet food quality did not match the price. My daughter only wanted pancakes and eggs, and the pancakes came out cold and the eggs were watery with milk still coming out. Shoutout to Vanessa, who did accommodate us and only charged for what my daughter actually ate the two days following, (french toast and plantains). Her customer service was appreciated! We literally went to town to eat every day because of the food. The slot machines in the casino only accept Costa Rican currency, which would’ve been nice to know in advance. Food and drinks are NOT all-inclusive !!
Stayed 3 nights in Oct 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Joseph, Clio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Michigan owned property was one of the best resorts that I’ve ever had the pleasure of staying at. Its location was stunning not to mention the staffs commitment to seeing to its success.
Stayed 7 nights in Oct 2025

10/10 Excellent

Terry

Stayed 6 nights in Sep 2025

10/10 Excellent

EDWIN

Stayed 3 nights in Oct 2025

10/10 Excellent

Thomas, Sparks

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property nice poll right on the Beach.
Stayed 4 nights in Sep 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful
Stayed 1 night in Aug 2025

10/10 Excellent

Ricarda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and accommodating and ensured our stay was amazing. The view of the water was stunning, and everything was exceptional luxury.
Stayed 4 nights in Sep 2025

2/10 Terrible

Gilbert

Disliked: Staff & service, amenities
NOTHING
Stayed 4 nights in Sep 2025

10/10 Excellent

Nadia

Liked: Cleanliness
Stayed 4 nights in Jul 2025

10/10 Excellent

Joe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved Crocs! Friendly, fun and very helpful staff. Beautiful location. The two restaurants inside were mediocre, at best, however the poolside bar and grill was exceptional. The free breakfast every morning was also exceptional. I can't finish without mentioning William, who is a fantastic human and made our stay even brighter. Give that man a raise!
Stayed 8 nights in Aug 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Miriam

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place with a lot of light and the room was very clean with a nice view every one is very nice helping you if you need and for making you welcome yes I will go back 👍
Stayed 6 nights in Aug 2025

8/10 Good

Paola

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has an smell!!!
Stayed 2 nights in Aug 2025

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Yemisrach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is perfect except there is no complementary coffee or tea in the room.
Stayed 2 nights in Aug 2025

10/10 Excellent

Rene

Stayed 3 nights in Aug 2025

10/10 Excellent

RICHARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incredibe service.ĺ

Stayed 4 nights in Aug 2025

8/10 Good

Lawrence

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place casino was small and it was very quiet so if that’s your thing then this is a perfect place. If you are going with the guys like I did. Pick a place that is more upbeat for night life. This spot is more for families and couples. But all and all very nice place to stay!!
Pic of the view of the ocean view balcony room
Stayed 5 nights in Jul 2025

10/10 Excellent

Ennice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacular ocean view! Modern and competitive hotel. Easily out performs hotels in Jaco. Staff service and professionalism is on par or better than well known hotel chains.
Stayed 1 night in Aug 2025

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful hotel with wonderful staff.
Stayed 2 nights in Aug 2025

6/10 Okay

DANIEL

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is nice. It has a nice pool. Staff was nice. Food is not the greatest and overpriced. I was expecting fine dining restaurants in the hotel for what it costs per night. The store in the hotel is incredibly expensive. In all honesty I would not stay here again due to the high cost per night. Only activity for kids is the pool. It rains a lot in Costa Rica, they should have inside activities for rainy days.
Stayed 1 night in Aug 2025