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Crocs Resort & Casino

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Dates

June 2025

July 2025

Outdoor pool, pool umbrellas, pool loungers

Overview
Rooms
Location
Policies

Very good

Popular amenities

Bar
Room service
24/7 front desk
Breakfast available
Spa

Explore the area

800 metros norte del Banco de Costa Rica, Jacó, Puntarenas, 61101

Jacó Beach
‪7 min drive‬
Rainforest Adventures Costa Rica Pacific Park
‪12 min drive‬
Marina Los Sueños
‪14 min drive‬
Tambor (TMU)

Room options

1 bedroom, premium bedding, down duvets, in-room safe

Junior Suite, 1 King Bed, Ocean View

Ocean view
Sleeps 2
1 King Bed

Junior Suite, 2 Queen Beds, Ocean View

Ocean view
Sleeps 4
2 Queen Beds

Room, 1 King Bed, Ocean View

Ocean view
Sleeps 2
1 King Bed

Room, 1 King Bed, Balcony, Ocean View

Ocean view
Sleeps 2
1 King Bed

Room, 2 Queen Beds, Balcony, Ocean View

Ocean view
Sleeps 4
2 Queen Beds

Room, 2 Queen Beds, Mountain View

Mountain view
Sleeps 4
2 Queen Beds

Room, 2 Queen Beds, Ocean View

Ocean view
Sleeps 4
2 Queen Beds

Room, 1 King Bed, Mountain View

Mountain view
Sleeps 2
1 King Bed

Condo, 1 Bedroom

Sleeps 2
1 King Bed

Condo, 2 Bedrooms

Sleeps 7
2 King Beds

Room, 1 King Bed (Limited View)

Partial ocean view
Sleeps 2
1 King Bed

Studio Suite, 1 King Bed

Sleeps 2
1 King Bed

Room, 2 Queen Beds (Limited View)

Partial ocean view
Sleeps 4
2 Queen Beds

Similar properties

4 outdoor pools, pool cabanas (surcharge), pool umbrellas

Pool
Spa
Pet-friendly
Kids pool

for 1 room

includes taxes & fees

1 Jul - 2 Jul

About the area

Jacó

Located in Jacó, Crocs Resort & Casino is by the ocean, within a 15-minute drive of El Miro and Jacó Beach. .This beach hotel is 3.7 mi (5.9 km) from Rainforest Adventures Jaco and 4.6 mi (7.4 km) from Canopy Vista Los Suenos Adventure Park.

What's nearby

Jacó Beach - 7 min drive - 3.5 km
Rainforest Adventures Costa Rica Pacific Park - 12 min drive - 6.0 km
Herradura Beach - 13 min drive - 6.7 km
Canopy Vista Los Suenos Adventure Park - 13 min drive - 8.4 km
Marina Los Sueños - 14 min drive - 7.0 km

Getting around

Juan Santamaria Intl. Airport (SJO) - 97 min drive

Restaurants

‪Subway Jaco - ‬18 min walk
‪Soda Raquel - ‬6 min walk
‪Clarita's Beach Bar & Grill - ‬9 min walk
‪Amara - ‬17 min walk
‪chinita pacific Cocina Con Amor - ‬18 min walk

About this property

Crocs Resort & Casino

Luxury hotel on the beach, with outdoor pool

Crocs Resort & Casino offers 166 air-conditioned accommodations with iPod docking stations and safes. These individually decorated and furnished accommodations include day beds. Beds feature down comforters and premium bedding. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and change of towels can be requested.

Recreational amenities at the hotel include a waterslide, an outdoor pool, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.

Make yourself at home in one of the 166 individually decorated guestrooms, featuring iPod docking stations and flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After enjoying recreational amenities such as an outdoor pool and a waterslide, a lucky night at the casino is the perfect end to the day. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Enjoy Italian cuisine at La Stanza, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Full breakfasts are available daily from 7:00 AM to 9:30 AM for a fee.

Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Planning an event in Jacó? This hotel has 1377 square feet (128 square meters) of space consisting of a conference center and 5 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:30 AM.

La Stanza - Overlooking the pool, this fine-dining restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner.

Game On Sports Bar - This sports bar serves lunch and dinner. Open daily.

Los Cuates - This theme restaurant specializes in Mexican cuisine and serves dinner only. Open daily.

Liquidity - Overlooking the pool, this bar serves dinner and light fare. Open daily.

El Zarpe - This poolside restaurant serves lunch and light fare. Guests can enjoy drinks at the bar. Open daily.

Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi

Parking and transport

24-hour return airport shuttle on request for a surcharge
Area shuttle (surcharge)
Free self parking on site
Wheelchair-accessible parking available

Food and drink

Daily full breakfast available 7:00 AM to 9:30 AM for a fee: USD 22 to 30 for adults and USD 18 to 25 for children
2 bars/lounges
3 restaurants
A coffee shop/cafe
A poolside bar
Couples/private dining
Snack bar/deli

Restaurants on site

El Zarpe
Game On Sports Bar
La Stanza
Liquidity
Los Cuates

Things to do

60 slot machines
7 gaming tables
Beach volleyball
Bicycle rentals
Billiards/pool table
Casino (17,222 square foot of space)
Ecotours
Full-service spa
Gym
Outdoor pool
Shopping
Sportsbook
TV in common areas
Waterslide

Family friendly

Fenced pool
Free cot
Free rollaway/extra bed
Outdoor pool
Snack bar/deli
Soundproofed rooms
Waterslide

Conveniences

24-hour front desk
Gift shop/newsstand
Luggage storage

Guest services

Change of towels on request
Concierge services
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Wedding services

Business services

5 meeting rooms
Conference centre (1,377 square foot of space)

Outdoors

Garden
On the beach
On the waterfront
Outdoor entertainment area
Outdoor furniture
Pool loungers
Pool umbrellas
Terrace

Full-service spa

4 treatment rooms
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Hydrotherapy
Spa open daily
Swedish massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Lift
Stair-free path to entrance
Tile flooring in room
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa

17 floors
Ballroom
Banquet hall
Built in 2015
Reception hall
Smoke-free property

Room amenities

Bedroom

Blackout drapes
Day bed
Down comforter
Free cot
Free rollaway/extra bed
Premium bedding

Bathroom

Bathtub or shower
Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels provided

Entertainment

Flat-screen TV with cable channels
IPod dock

Food and drink

Coffee/tea maker
Limited room service

Air conditioning
Desk
Desk chair
Individual decor
Individual furnishings
Iron/ironing board
Laptop workspace
Phone
Safe
Soundproofed rooms
Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room

Free rollaway/extra beds

Free cribs are available on request at the property

Payment types

Important information

Optional extras

Fee for full breakfast: approximately USD 22 to 30 for adults, and USD 18 to 25 for children
Airport shuttle fee: USD 120 per vehicle (one-way, maximum occupancy 4)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and outdoor lighting

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Only registered guests are allowed in the guestrooms

No pets and no service animals are allowed at this property

Property is also known as

Croc's Resort and Casino

Crocs Resort & Casino Reviews

8.4

Very good

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

8/10 Good

SAFIYA

Travelled with family

18 Mar 2025

Liked: Cleanliness, staff & service, room comfort

Nice stay

We had a very nice stay at Crocs. Rooms were clean and had decent amount of space. We also had a very nice ocean view.

Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

16 Mar 2025

Liked: Staff & service, property conditions & facilities, room comfort

Relaxing

Crocs is a really nice hotel. I really enjoyed the pool. Its close to Jaco Walk and the atv, zipline excursions. I wanted the pool to pop though with some music and vibes. But it was good for relaxing. The bar locals was really good

Stayed 2 nights in Mar 2025

10/10 Excellent

Leonard

Travelled with partner

16 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Staff very hospitable and due to a flight delay instead of getting there at a 3pm checkin on our 1-night stay, we didn’t get there till 3am … and there extended late check out for 5pm was very affordable and appreciated!

Stayed 1 night in Mar 2025

10/10 Excellent

Brooke

16 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Great property, excellent for kids, safe, staff was so helpful and friendly. food was expensive but good. rock and beach area were fun to explore right by the hotel. definitely staying again.

Stayed 4 nights in Dec 2024

10/10 Excellent

Sharon

Travelled with partner

15 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff was absolutely amazing. Can’t wait to visit again. We spent our honeymoon there and it was well worth it.

Stayed 3 nights in Feb 2025

8/10 Good

William

Travelled with partner

14 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great resort , very friendly staff , only negative is the bad internet in the room and only giving us two towels a day

Stayed 4 nights in Feb 2025

8/10 Good

John, Elmont

14 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Fun, clean and safe. Great staff. Walkable to downtown

Stayed 5 nights in Feb 2025

10/10 Excellent

Lisa

Travelled with family

13 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything was wonderful

Stayed 5 nights in Mar 2025

10/10 Excellent

Brian

4 Mar 2025

Stayed 3 nights in Feb 2025

10/10 Excellent

Daniel B., Saint Cloud

Travelled with partner

2 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities

there were no beach chairs or umbrellas on the beach

Stayed 8 nights in Feb 2025

10/10 Excellent

Alfonso, Memphis

Travelled with family and small children

28 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything was good just a little problem and I can be very honest about this. I found a roach in my food. They gave me a full refund, but that doesn’t mean anything. Just wanted everyone to know.

Stayed 3 nights in Feb 2025

10/10 Excellent

Phillip

28 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Impressive hotel with lots of facilities, right by the beach, fantastic pool, great staff. Drinks a bit expensive, WiFi unreliable, rooms could do with a little renovation, but overall would well recommend this hotel

Stayed 7 nights in Feb 2025

4/10 Poor

Brent Clayton

Travelled with partner

28 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We recently visited Costa Rica for our honeymoon and absolutely loved the country. The people were incredibly warm and welcoming, and the resort itself was beautiful with great amenities. The staff were friendly and attentive, which made our stay enjoyable—at least when we were able to enjoy it. Unfortunately, our experience was overshadowed by a serious case of food poisoning. On the very first night of our nine-day stay, I became violently ill after dining at the resort’s Mexican restaurant. I was sick for three days, and on the second day, my wife also fell ill from the food. We were extremely cautious with what we ate afterward, sticking to simple options, but even the breakfast buffet had issues—like butter that was clearly rancid. This was a rough and disappointing way to start what was meant to be a special trip. While we appreciated the resort’s setting and hospitality, food safety is a major concern, and we would urge management to take this seriously to prevent other guests from going through the same experience.

Stayed 9 nights in Feb 2025

10/10 Excellent

David

Travelled with partner

23 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The resort was very nice and clean. Staff was friendly, everything was just perfect. The beach in Jaco was not great but everything else was perfect! Great vacation. Would definitely recommend Crocs to family and friends.

Stayed 7 nights in Feb 2025

10/10 Excellent

EMILIO, Heredia

Travelled with family

23 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent service as usual. Love to stay in this hotel.

Stayed 1 night in Feb 2025

10/10 Excellent

Paul

21 Feb 2025

Stayed 3 nights in Feb 2025

8/10 Good

Sumana

Travelled with family

21 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The place is nice and quiet in spite of the casino. The staff was friendly, and the food options were plenty. Easy to walk to the beach. The pool is well maintained.

Stayed 2 nights in Feb 2025

8/10 Good

Verified traveller

Travelled with family

20 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place, strong unpleasant scents.

Hotel was nice and coffe bar excellent!! The scent of bleach and cleaning supplies was very strong and unpleasant in rooms and on property.

Stayed 1 night in Feb 2025

2/10 Terrible

Tesfaye

17 Feb 2025

Stayed 5 nights in Feb 2025

6/10 Okay

Katia

Travelled with group

17 Feb 2025

Liked: Cleanliness, property conditions & facilities

Disliked: Room comfort

Stayed 1 night in Feb 2025

10/10 Excellent

norma

Travelled with family and small children

16 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Almost perfect need to improve a little the breakfast staff!

Stayed 3 nights in Dec 2024

6/10 Okay

Dana

14 Feb 2025

Stayed 9 nights in Feb 2025

8/10 Good

Balraj

Travelled with group

9 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The pool was the main appeal along with the large and clean rooms. It was nice to come back to the room after being out in Jaco.

Stayed 3 nights in Jan 2025

8/10 Good

Elizabeth

Travelled with group

8 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice resort. Access to beach area. Plenty of space to lounge in. Good options for food. Beds comfortable

Stayed 1 night in Feb 2025

8/10 Good

Fred

Travelled with group

8 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 10 nights in Jan 2025

Crocs Resort & Casino

Photo gallery for Crocs Resort & Casino

Reviews

Popular amenities

Explore the area

Room options

View all photos for Junior Suite, 1 King Bed, Ocean View

Junior Suite, 1 King Bed, Ocean View

View all photos for Junior Suite, 2 Queen Beds, Ocean View

Junior Suite, 2 Queen Beds, Ocean View

View all photos for Room, 1 King Bed, Ocean View

Room, 1 King Bed, Ocean View

View all photos for Room, 1 King Bed, Balcony, Ocean View

Room, 1 King Bed, Balcony, Ocean View

View all photos for Room, 2 Queen Beds, Balcony, Ocean View

Room, 2 Queen Beds, Balcony, Ocean View

View all photos for Room, 2 Queen Beds, Mountain View

Room, 2 Queen Beds, Mountain View

View all photos for Room, 2 Queen Beds, Ocean View

Room, 2 Queen Beds, Ocean View

View all photos for Room, 1 King Bed, Mountain View

Room, 1 King Bed, Mountain View

View all photos for Condo, 1 Bedroom

Condo, 1 Bedroom

View all photos for Condo, 2 Bedrooms

Condo, 2 Bedrooms

View all photos for Room, 1 King Bed (Limited View)

Room, 1 King Bed (Limited View)

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed

View all photos for Room, 2 Queen Beds (Limited View)

Room, 2 Queen Beds (Limited View)

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About the area

Jacó

What's nearby

Getting around

Restaurants

About this property

Crocs Resort & Casino

Languages

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Payment types

Important information

Optional extras

You need to know

We should mention

Property is also known as

Crocs Resort & Casino Reviews

Reviews

Very good

9.2/10