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Mandarin Oriental, Jakarta

5.0 star property

Photo gallery for Mandarin Oriental, Jakarta

Premium bedding, down duvets, pillow-top beds, minibar
Premium bedding, down duvets, pillow-top beds, minibar
Interior entrance
Deluxe Room, 1 King Bed
Bar (on property)

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
Jalan MH Thamrin, Jakarta, Jakarta, 10310
  • Place, Bundaran HI
    ‪2 min walk‬
  • Place, Grand Indonesia
    ‪2 min walk‬
  • Place, Thamrin City Shopping Mall
    ‪10 min walk‬
  • Airport, Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪34 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

9.8 out of 10
Exceptional
(18 reviews)
  • City view
  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Club Room, 1 King Bed

Deluxe Club Room, 1 King Bed | Living area

Deluxe Club Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Oriental Suite, Suite

Oriental Suite, Suite | Living room

Oriental Suite, Suite

  • City view
  • 95 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Mandarin, Suite, 1 King Bed

Mandarin, Suite, 1 King Bed

Mandarin, Suite, 1 King Bed

  • City view
  • 200 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Room, 2 Single Beds

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 47 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Club Suite, 1 King Bed (Urban)

Premium bedding, down duvets, pillow-top beds, minibar

Club Suite, 1 King Bed (Urban)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Club Suite, 1 King Bed (Urban, Monument View)

Premium bedding, down duvets, pillow-top beds, minibar

Club Suite, 1 King Bed (Urban, Monument View)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Club Suite, 2 Single Beds (Urban, Monument View)

Premium bedding, down duvets, pillow-top beds, minibar

Club Suite, 2 Single Beds (Urban, Monument View)

8.0 out of 10
Very good
(1 review)
  • City view
  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Suite, 1 King Bed (Urban)

Premium bedding, down duvets, pillow-top beds, minibar

Suite, 1 King Bed (Urban)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Urban, Monument View)

Premium bedding, down duvets, pillow-top beds, minibar

Suite, 1 King Bed (Urban, Monument View)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Monument View)

Premium bedding, down duvets, pillow-top beds, minibar

Room, 1 King Bed (Monument View)

10.0 out of 10
Exceptional
(1 review)
  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 1 King Bed (Monument View)

Premium bedding, down duvets, pillow-top beds, minibar

Club Room, 1 King Bed (Monument View)

  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, Connecting Rooms (Monument View)

Premium bedding, down duvets, pillow-top beds, minibar

Family Room, Connecting Rooms (Monument View)

  • 94 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Single Beds

View all photos for Family Suite, 2 Bedrooms

Premium bedding, down duvets, pillow-top beds, minibar

Family Suite, 2 Bedrooms

  • City view
  • 111 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Single Beds

View all photos for Deluxe Room, Connecting Rooms (Family)

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Room, Connecting Rooms (Family)

8.0 out of 10
Very good
(1 review)
  • City view
  • 94 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Single Beds

View all photos for Twin Room (Monument View)

Twin Room (Monument View)

Twin Room (Monument View)

  • City view
  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

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About the area

Jakarta

Mandarin Oriental, Jakarta is centrally located in Jakarta, a 5-minute walk from Grand Indonesia and 13 minutes by foot from Thamrin City Shopping Mall. .This luxury hotel is 2.4 mi (3.9 km) from National Monument and 3.1 mi (5 km) from Pasar Baru.

What's nearby

  • Bundaran HI - 2 min walk - 0.2 km
  • Grand Indonesia - 2 min walk - 0.2 km
  • Plaza Indonesia - 3 min walk - 0.3 km
  • Golden Triangle - 6 min walk - 0.6 km
  • Thamrin City Shopping Mall - 10 min walk - 0.8 km

Getting around

  • Dukuh Atas MRT Station - 7 min walk
  • Jakarta Sudirman Station - 9 min walk
  • Soekarno-Hatta Intl. Airport (CGK) - 49 min drive

Restaurants

  • ‪Paulaner Bräuhaus - ‬4 min walk
  • ‪Hai Di Lao - ‬5 min walk
  • ‪Nomz Kitchen & Pastry - ‬5 min walk
  • ‪MO Bar - ‬1 min walk
  • ‪Café Kissa - ‬5 min walk

About this property

Mandarin Oriental, Jakarta

Luxury hotel with 2 restaurants, 5-minute walk to Grand Indonesia
Mandarin Oriental, Jakarta offers 272 air-conditioned accommodations with minibars and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 42-inch LCD televisions come with premium cable channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. In-room massages, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 272 air-conditioned rooms featuring minibars and LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.
Enjoy a range of recreational amenities, including a nightclub, a health club, and an outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy French cuisine at Lyon, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Lyon - This fine-dining restaurant specializes in French cuisine and serves brunch, lunch, and dinner.
Li Feng - This fine-dining restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Cinnamon - This restaurant specializes in Indonesian cuisine. Open daily.
MO Bar - Onsite bar. Happy hour is offered. Open select days.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free secured self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 24 for adults and USD 12 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Cinnamon
  • Li Feng
  • Lyon
  • MO Bar

Things to do

  • Fitness classes
  • Health club
  • Nightclub
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Baby bath
  • Children's dinnerware
  • High chair
  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Handrails in stairways
  • High-pile carpet in room
  • Lever door handles
  • Lift (200 centimetre wide door)
  • Magnifying mirror
  • Pool access ramp on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 26 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Children's robes
  • Children's slippers
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Composting
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 60.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 24 for adults and USD 12 for children
  • Airport shuttle fee: USD 79 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Jakarta Mandarin Oriental
Mandarin Oriental Hotel Jakarta
Mandarin Oriental Jakarta
Mandarin Oriental Jakarta Hotel
Mandarin Jakarta
Mandarin Oriental, Jakarta Hotel Jakarta
Mandarin Oriental Jakarta
Mandarin Oriental, Jakarta Hotel
Mandarin Oriental, Jakarta Jakarta
Mandarin Oriental, Jakarta Hotel Jakarta

Mandarin Oriental, Jakarta Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 496 out of 599 reviews
Rating 8 - Good. 66 out of 599 reviews
Rating 6 - Okay. 20 out of 599 reviews
Rating 4 - Poor. 8 out of 599 reviews
Rating 2 - Terrible. 9 out of 599 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Shahid

Liked: Cleanliness, staff & service, amenities
all was great
Stayed 8 nights in Oct 2025

10/10 Excellent

Rubiah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and accessible to shoppings malls

Clean room efficient service, shops nearby and central
Stayed 4 nights in Oct 2025

10/10 Excellent

Clive

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Krislert

Stayed 3 nights in Oct 2025

10/10 Excellent

Rita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are very impressed with the professional service from the Guess Relations: Ms. Vollyn. Thank you very much for making our stay so comfortable. Rita Allen Silicon Valley, USA
Stayed 1 night in Oct 2025

10/10 Excellent

Balachandran

Stayed 1 night in Oct 2025

10/10 Excellent

Ahmad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Excellent stay and I want to thank Ms Attila on reception for her assistance
Stayed 4 nights in Oct 2025

10/10 Excellent

Michael

Stayed 2 nights in Sep 2025

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the hotel for its aesthetic and charm of asian culture and is situated in the center of the city where you can go to Grand indonesia. The staff there were friendly and I appreciate them for welcoming me to stay. I would gladly stay for another night if I could.
Stayed 1 night in Sep 2025

10/10 Excellent

Darlene

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff were extremely friendly and helpful when needed!
Stayed 3 nights in Sep 2025

10/10 Excellent

Mohammed

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 4 nights in Sep 2025

10/10 Excellent

eleanor

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic service by professional staff that anticipate your every need. This is one of the best hotel experiences that I have had and there have been many. The breakfast buffet demonstrated world cuisine, and the French restaurant was excellent.
Stayed 3 nights in Sep 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
M
Stayed 2 nights in Sep 2025

10/10 Excellent

Kiyoshige

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
部屋も清潔で毎晩、就寝前に清掃を行っていただき、とても快適に過ごすことができました。スタッフがいつも笑顔で臨機応変に対応してくれました。
Stayed 3 nights in Sep 2025

10/10 Excellent

Pam

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can tell the hotel is old but well kept and well maintained. Impressive service.
Stayed 4 nights in Sep 2025

6/10 Okay

Michael

1 hr 45 minutes to get room Lots of excuses Look at Dubai & Taiwan so you have a good example Not a FAN sorry
Stayed 2 nights in Sep 2025

6/10 Okay

Capt Steve

Liked: Cleanliness, staff & service

Average

Awful sound proofing in room windows with traffic and other noise very loud. Aircon performance average condition in the room and half of the club lounge not aircon at all due to maintenance. Food and beverage so so. Property is showing its age.
Stayed 3 nights in Sep 2025

10/10 Excellent

Lauro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything excellent
Stayed 6 nights in Sep 2025

4/10 Poor

Mordechai, Randolph

Stayed 2 nights in Sep 2025

10/10 Excellent

Steven

Stayed 3 nights in Aug 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was absolutely outstanding.
Stayed 2 nights in Aug 2025

10/10 Excellent

Zarina

Stayed 3 nights in Aug 2025

10/10 Excellent

jacqueline

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
It felt like home.
Stayed 3 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend at the MO

Great location and property. A bit noisy. Our room faced the circle and it was the weekend of the 80th independence celebration.
Stayed 2 nights in Aug 2025