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Room type Options Nightly price Book
Superior Room, 1 Queen Bed
Room with view
26 square metres
1 Queen Bed
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Other room types
Superior Room, 1 Queen Bed, Pool View
26 square metres
1 Queen Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Privilege, Double Room, 1 Double Bed
Room with view
32 square metres
1 Double Bed
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Superior Twin Room, 2 Single Beds
Room with view
26 square metres
2 Twin Beds
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Privilege, Twin Room, 2 Single Beds
Room with view
32 square metres
2 Twin Beds
Room sleeps 2 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
Upscale hotel, walk to Living World

Popular property highlights

Free self parking
Free WiFi
24-hour business centre
Laundry facilities
Smoke-free property

Located in South Tangerang, Mercure Serpong Alam Sutera is in the business district, a 3-minute drive from Living World and 6 minutes from Summarecon Mall Serpong. This upscale hotel is 4 mi (6.4 km) from Ocean Park and 4.6 mi (7.3 km) from Scientia Square Park.

Make yourself at home in one of the 171 guestrooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Take advantage of recreation opportunities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services. Guests can get to nearby shops on the complimentary shuttle.

For lunch or dinner, stop by Mint & Pepper, a restaurant that specializes in international cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 11:00 AM for a fee.

Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in South Tangerang? This hotel has 5920 square feet (550 square meters) of space consisting of conference space and 5 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Languages spoken

  • English

Show all languages

Mercure Serpong Alam Sutera - CHSE Certified

Jl Alam Sutera Boulevard Kav23, South Tangerang, Banten 15325

Hotel Amenities

Hotel Amenities

  • Lift
  • Fitness facilities
  • ATM/banking
  • Concierge services
  • Total number of rooms - 171
  • Number of floors - 8
  • Airport transport (surcharge)
  • Conference space
  • Barbecue grill(s)
  • Breakfast available (surcharge)
  • Laundry facilities
  • Garden
  • Children's pool
  • Safe-deposit box at front desk
  • Free newspapers in lobby
  • 24-hour front desk
  • Business centre
  • Porter
  • Dry cleaning/laundry service
  • Smoke-free property
  • Wedding services
  • Free WiFi
  • Area shuttle (surcharge)
  • Number of restaurants - 1
  • 24-hour business centre
  • Conference space size (feet) - 5920
  • Conference space size (meters) - 550
  • Number of meeting rooms - 5
  • Number of outdoor pools - 1
  • Free shopping centre shuttle
  • Snack bar/deli
  • Free self parking
  • Computer station
  • Number of bars/lounges - 2
  • Number of poolside bars - 1
  • Number of coffee shops/cafes - 1
  • Luggage storage
  • Pool sunloungers
  • Terrace
  • Games
  • Water dispenser
  • Vegetable garden
  • Vegetarian breakfast available
  • Organic food
  • Locally-owned & organised tours & activities
  • Showcase for local artists
  • Locally-sourced food on site (80% or more)
  • At least 80% of all lighting comes from LEDs
  • Vegan menu options available
  • Vegetarian menu options available
  • Bulk dispenser for toiletries
  • No single-use plastic soft drink bottles
  • No single-use plastic stirrers
  • Biodegradable/compostable stirrers
  • No single-use plastic straws
  • Biodegradable/compostable straws
  • No single-use plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Water-efficient showers only

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi

Languages spoken

  • English
  • Indonesian

Parking

Free self parking

Room Amenities

Mercure Serpong Alam Sutera offers 171 accommodations with minibars and safes. LED televisions come with premium cable channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. This South Tangerang hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Room service (24 hours)
  • Desk
  • In-room climate control (air conditioning)
  • High-speed internet access
  • Iron/ironing board (on request)
  • Free bottled water
  • Premium TV channels
  • Slippers
  • Shower only
  • Cable TV service
  • Free WiFi
  • LED TV
  • Rollaway/extra beds (surcharge)
  • Towels provided
  • Linens provided
  • Number of bathrooms: 1
  • Housekeeping on request
  • Eco-friendly cleaning products provided
  • Eco-friendly toiletries
  • LED light bulbs
  • Recycling
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Energy-saving switches

Where to Eat

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:00 AM and 11:00 AM.

Mint & Pepper - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Maniz Pool Deck - This poolside bar serves light fare only. Open daily.

Mocca - This lobby lounge serves light fare only. Open daily.

24-hour room service is available.

Nearby Things to do

  • Golfing nearby
  • Hiking/biking trails nearby
  • Free bicycles on site
  • Health or beauty spa nearby

Spa Services

  • Massages

Accessibility

  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchairs available on site

Hotel Policies

Check-in

Check-in time starts at 2 PM

Minimum check-in age is: 18

Check-in time ends at 4 PM

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 16 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for IDR 450000.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets or service animals allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Union Pay, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available.

No cots (infant beds) available

Children stay free

Service animals not allowed

One child stays free

Debit cards

UnionPay

Staffed front desk

Smoke detector

Security system

Children stay free - maximum age 16

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is available for guests

Masks are available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is available

Property does not follow a brand or regulatory agency's sanitisation guidelines

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are available

Individually wrapped food options are available for breakfast

Individually wrapped food options are available for lunch

Individually wrapped food options are available for dinner

Individually wrapped food options are available through room service

gap period enforced between guest stays 24 hours

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property does not follow sanitisation practices of any association

Humane animal treatment

Sustainability/community reinvestment (10% revenue or more)

Guest education on local ecosystems and culture

Comprehensive food waste policy

Comprehensive recycling policy

Fees

Optional extras

  • Fee for buffet breakfast: approximately IDR 188000 for adults and IDR 94000 for children
  • Airport shuttle fee: IDR 363000 per vehicle (one-way, maximum occupancy 4)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 450000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Alam Sutera Serpong
  • Mercure Alam Sutera
  • Mercure Serpong
  • Mercure Serpong Alam
  • Mercure Serpong Alam Sutera
  • Mercure Serpong Alam Sutera Hotel
  • Mercure Serpong Alam Sutera Hotel Tangerang
  • Mercure Serpong Alam Sutera Tangerang

We should mention

One child 16 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

No pets and no service animals are allowed at this property.

Contactless check-in and contactless check-out are available.

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