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Nuanza Hotel & Convention

3.5 star property

Photo gallery for Nuanza Hotel & Convention

Lobby
1 bedroom, minibar, in-room safe, desk
Breakfast, lunch and dinner served
Junior Suite
Balcony

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Spa
  • Gym
  • Breakfast available
  • Parking included

Explore the area

View map
Jl. Raya Cikarang Cibarusah Km 40 No.17, Cikarang, West Java, 17530
  • Place, Jababeka Living Plaza
    ‪3 min drive‬
  • Place, Waterboom Lippo Cikarang
    ‪4 min drive‬
  • Place, Mall Lippo Cikarang
    ‪4 min drive‬
  • Airport, Jakarta (HLP-Halim Perdanakusuma Intl.)
    ‪26 min drive‬

Room options

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Single Room

1 bedroom, minibar, in-room safe, desk

Deluxe Single Room

9.6 out of 10
Exceptional
(5 reviews)
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Designer Room

Designer Room

Designer Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Suite

Premier Suite

Premier Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Designer Room

1 bedroom, minibar, in-room safe, desk

Designer Room

  • Sleeps 2

Premier Suite

  • Sleeps 2

View all photos for Junior Suite

Interior

Junior Suite

  • Sleeps 2

Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Queen Room

Bathroom

Deluxe Queen Room

  • Sleeps 2

View all photos for Deluxe Twin Room

1 bedroom, minibar, in-room safe, desk

Deluxe Twin Room

  • Sleeps 2

View all photos for Suite

1 bedroom, minibar, in-room safe, desk

Suite

  • Sleeps 2

View all photos for Executive Suite

1 bedroom, minibar, in-room safe, desk

Executive Suite

  • Sleeps 2

View all photos for Royal Suite

1 bedroom, minibar, in-room safe, desk

Royal Suite

  • Sleeps 2

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About the area

Cikarang

Located in Cikarang, Nuanza Hotel & Convention is within a 5-minute drive of CityWalk Lippo Cikarang and Jababeka Living Plaza. .This spa hotel is 2.8 mi (4.5 km) from Grand Megumi Driving Range and 3 mi (4.8 km) from Mall Lippo Cikarang.

What's nearby

  • CityWalk Lippo Cikarang - 3 min drive - 3.2 km
  • Jababeka Living Plaza - 3 min drive - 3.5 km
  • Waterboom Lippo Cikarang - 4 min drive - 2.9 km
  • Mall Lippo Cikarang - 4 min drive - 4.6 km
  • President University - 7 min drive - 7.4 km

Getting around

  • Bekasi Kranji Station - 19 min drive
  • Halim Perdanakusuma Intl. Airport (HLP) - 38 min drive

Restaurants

  • ‪Gadang Barubah - ‬10 min walk
  • ‪H. Moel Seafood & Chinese Food - ‬12 min walk
  • ‪aquarius healthy spa cikarang - ‬10 min walk
  • ‪Bedeng-Carrefour Cikarang - ‬14 min walk
  • ‪Kantin MGC - ‬6 min drive

About this property

Nuanza Hotel & Convention

Hotel in Cikarang with a full-service spa and free valet parking
Nuanza Hotel & Convention offers 231 air-conditioned accommodations with minibars and safes. 43-inch LED televisions come with cable channels. Bathrooms include showers, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is open daily.
Make yourself at home in one of the 231 air-conditioned rooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, hair dryers, and slippers. Conveniences include phones, as well as safes and desks.
Take time to pamper yourself with a visit to the full-service spa. You're sure to appreciate the recreational amenities, including an outdoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a hair salon.
Stop by the hotel's restaurant, Aj Brandon Restaurant, for lunch or dinner, or grab snacks at the 2 coffee shops/cafes. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 10 meeting rooms available for events. Guests may use a roundtrip airport shuttle for a surcharge, and free valet parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Aj Brandon Restaurant - This restaurant serves breakfast, lunch, and dinner.
The Porte - This restaurant serves breakfast, lunch, and dinner. Open daily.
Montezuma Sky Lounge - Onsite rooftop bar. Open daily.
Durian Cafe - Onsite café. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 165,000 for adults and IDR 85,000 for children
  • 2 coffee shops/cafes
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Aj Brandon Restaurant
  • Durian Cafe
  • Montezuma Sky Lounge
  • The Porte

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 10 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Terrace

Full-service spa

  • In-room massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchairs on site

More

  • 25 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Towels provided

Entertainment

  • 43-inch LED TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: IDR 500000 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately IDR 165000 for adults and IDR 85000 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards

We should mention

Pool access available from 6:00 AM to 8:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Nuanza Hotel
Nuanza & Convention Cikarang
Nuanza Hotel & Convention Hotel
Nuanza Hotel Convention Cikarang
Nuanza Hotel & Convention Cikarang
Nuanza Hotel & Convention Hotel Cikarang

Nuanza Hotel & Convention Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 49 out of 83 reviews
Rating 8 - Good. 22 out of 83 reviews
Rating 6 - Okay. 8 out of 83 reviews
Rating 4 - Poor. 2 out of 83 reviews
Rating 2 - Terrible. 2 out of 83 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Suraj

Stayed 3 nights in Mar 2025

2/10 Terrible

Yifei

Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2024

8/10 Good

Akash

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Oct 2024

10/10 Excellent

Federico

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 17 nights in Oct 2024

8/10 Good

SUNJAE

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

LIM

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Aaron

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Aug 2024

8/10 Good

Huei Ming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Aaron

Stayed 4 nights in Mar 2024

10/10 Excellent

Kok Guan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

4/10 Poor

YOSHIAKI

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Hotel is clean but BAD service

This hotel is new and very clean. But some staff can't speak English. And laundry is so expensive. there is no laundry machine. when I ordered the ice box, the respons was so slow. the room service made very early morning call by mistake in spite of I did not order. so I felt very uncomfortable during my stay.
Stayed 3 nights in Jan 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good but can be improved

This is my second stay at Nuanza, love that the room is well-lit and very clean. Some improvements to suggest: air-conditioner temperature is not adjustable (or probably the remote control needs repair :), please also consider changing the toiletries to eco-friendly versions. I do not understand the different quality of food served at the only restaurant located at L5, dinner was perfect, but breakfast was bad, although lots of varieties to choose from but the taste should be improved. I visited the salon for a quick haircut but they overcharged, not going to return!
Stayed 1 night in Nov 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good but can be improved

I was told that the hotel is only 1 year old, overall stay is excellent, staff are very polite and attentive, room is very clean, breakfast and dinner were good (although some breakfast dishes were cold). The only setback is probably due to staff' lack of experience in handling check-in/out that guests had to wait for system confirmation. A slight improvement on this and the rate would be perfect!
Stayed 2 nights in Jul 2022

8/10 Good

meylany

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is nice. Front Office staff friendly also staff at recreation.
Stayed 1 night in Dec 2021

8/10 Good

Cheuk Hing

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Overall good, the first room smell bad, they change another room for me, no problem.
Stayed 3 nights in Jul 2025

6/10 Okay

Verified traveller

Business traveller
Stayed 3 nights in Jun 2025

10/10 Excellent

Tadayuki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Kotaka

Any places was clean, so I felt so confortable.
Stayed 3 nights in Jun 2025

10/10 Excellent

JEA SIK

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
시설이 좋았습니다
Stayed 2 nights in May 2025

10/10 Excellent

Koichi

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
日本からの出張者。高速道路入口に隣接されて移動には適切なホテル。 新しいホテルで清潔。 近くにMallがあるが店舗が少ない。だから食事する場所が少ない。
Stayed 5 nights in Apr 2025

8/10 Good

EUN SEOUNG

Business traveller
Liked: Cleanliness
Very kind
Stayed 3 nights in Mar 2025