HG Hotel

4.0 star property

Photo gallery for HG Hotel

Junior Suite
Terrace/patio
Breakfast, lunch, dinner served; international cuisine
Property entrance
Daily cooked-to-order breakfast for a fee

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Room service
  • Laundry
  • Gym
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Av. Vallarta No. 5281, Zapopan, JAL, 45030
  • Plaza Galerias Guadalajara Shopping Center
    ‪7 min walk‬
  • US Consulate General Guadalajara
    ‪5 min drive‬
  • Akron Stadium
    ‪6 min drive‬
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪26 min drive‬

Room options

Junior Suite

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

Standard Double Room

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Zapopan

Located in Zapopan, HG Hotel is connected to a shopping center, a 2-minute drive from Plaza Galerias Guadalajara Shopping Center and 6 minutes from US Consulate General Guadalajara. .This hotel is 4.5 mi (7.2 km) from Akron Stadium and 4.6 mi (7.5 km) from Expo Guadalajara.

What's nearby

  • Plaza Galerias Guadalajara Shopping Center - 7 min walk - 0.6 km
  • US Consulate General Guadalajara - 5 min drive - 4.2 km
  • Expo Guadalajara - 6 min drive - 5.4 km
  • Akron Stadium - 6 min drive - 5.4 km
  • Basilica de Zapopan - 10 min drive - 8.8 km

Getting around

  • Santa Filomena Station - 9 min drive
  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 34 min drive

Restaurants

  • ‪La Santa Cruz - ‬5 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Vips - ‬10 min walk
  • ‪Los Sarapes - ‬8 min walk
  • ‪El Pollo Pepe - ‬2 min walk

About this property

HG Hotel

Hotel connected to a shopping center in Zapopan with free valet parking
HG Hotel offers 75 accommodations with safes and hair dryers. Rooms open to balconies. 40-inch flat-screen televisions come with cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 75 guestrooms featuring flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers.
Enjoy recreation amenities such as a 24-hour health club or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, concierge services, and a hair salon. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Satisfy your appetite for lunch or dinner at THE88BISTRO, a restaurant which specializes in international cuisine, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are available daily from 8:00 AM to 1:00 PM for a fee.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Zapopan? This hotel has 538 square feet (50 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8:00 AM and 1:00 PM.
THE88BISTRO - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 1:00 PM for a fee: MXN 130 to 180 for adults and MXN 90 to 90 for children
  • A restaurant

Restaurants on site

  • THE88BISTRO

Things to do

  • 24-hour health club
  • Archery
  • Playground
  • TV in common areas

Family friendly

  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 538 square feet of conference space
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: MXN 559
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MXN 559

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for MXN 400.0 per day

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 130 to 180 for adults, and MXN 90 to 90 for children
  • Airport shuttle fee: MXN 300 per vehicle (one way)
  • Early check-in fee: MXN 559 (subject to availability)
  • Late check-out fee: MXN 559 (subject to availability)
  • Crib (infant bed) fee: MXN 400.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

HG Hotel
HG Hotel Zapopan
HG Zapopan
HG Hotel Hotel
HG Hotel Zapopan
HG Hotel Hotel Zapopan

HG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 617 out of 1004 reviews
Rating 8 - Good. 246 out of 1004 reviews
Rating 6 - Okay. 84 out of 1004 reviews
Rating 4 - Poor. 28 out of 1004 reviews
Rating 2 - Terrible. 29 out of 1004 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Stayed 3 nights in Mar 2025

10/10 Excellent

Ruby, Green Bay

Stayed 1 night in Feb 2025

10/10 Excellent

María y.

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 1 night in Feb 2025

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

4/10 Poor

Antonio

2.5 Stars

I would not rate this hotel the 4 stars Hotels.com rates it. I will be genorous and rate it a 2.5 star. Jacuzzi was not working properly, asked for extra pillows and was denied. Elevator to the 6th. Floor was broken, had to take 2 floors of stairs. Tv volume was too low and froze often.
Stayed 2 nights in Feb 2025

10/10 Excellent

Marek, SeaTac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet rooms,gut lokation,nice service
Stayed 2 nights in Jan 2025

10/10 Excellent

evelyn

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
My top 3 hotels Great, price, very clean increíble staff great service I like the location close to malls and restaurants
Stayed 1 night in Dec 2024

8/10 Good

JUPITER

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Jose Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Gaby

Stayed 2 nights in Nov 2024

10/10 Excellent

Miguel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Everything was great just a little of air on the bathroom and bed the first day but after that day everything was great and clean very recommended for the price and location.
Stayed 3 nights in Nov 2024

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Jose Carlos

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

In general the hotel was great, the only thing is that they need to improve the WiFi conection.
Stayed 3 nights in Nov 2024

10/10 Excellent

Mario

Liked: Cleanliness
Stayed 5 nights in Nov 2024

10/10 Excellent

Susana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 1 night in Nov 2024

8/10 Good

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Javier

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Diana

Travelled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

zoila perla

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

8/10 Good

Esther

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for sleeping in business plan, al was fine, accordung to prive
Stayed 4 nights in Sep 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The checkin was easy and fast. The room was as expected, very quiet
Stayed 1 night in Sep 2024

8/10 Good

Adriana

Liked: Cleanliness, staff & service

agradable

Es un lugar cómodo y acogedor, limpio
Stayed 1 night in Aug 2024

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Lilia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024