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DoubleTree by Hilton Queenstown

Photo gallery for DoubleTree by Hilton Queenstown

32-inch LCD TV with cable channels, TV, iPod dock
Front of property
Room, Accessible, Non Smoking
Restaurant
Bar (on property)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View map
Kawarau Village 79 Peninsula Road, Kawarau Falls, 9300
  • Place, Remarkables Park Town Centre
    ‪15 min walk‬
  • Place, Frankton Beach
    ‪3 min drive‬
  • Place, Queenstown Event Centre
    ‪3 min drive‬
  • Airport, Queenstown (ZQN-Queenstown Intl.)
    ‪17 min walk‬

Room options

View all photos for King Accessible Room With Kitchenette

In-room safe, soundproofing, free WiFi, bed sheets

King Accessible Room With Kitchenette

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

9.0 out of 10
Wonderful
(28 reviews)
  • Lake view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Room

In-room safe, soundproofing, free WiFi, bed sheets

Room

8.6 out of 10
Excellent
(24 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Twin Room

In-room safe, soundproofing, free WiFi, bed sheets

Twin Room

8.8 out of 10
Excellent
(14 reviews)
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Twin Room

In-room safe, soundproofing, free WiFi, bed sheets

Deluxe Twin Room

8.6 out of 10
Excellent
(4 reviews)
  • Lake view
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Room, Accessible, Non Smoking

Room, Accessible, Non Smoking

Room, Accessible, Non Smoking

7.2 out of 10
Good
(10 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for King Room With Kitchenette

In-room safe, soundproofing, free WiFi, bed sheets

King Room With Kitchenette

  • Sleeps 2
  • Free Wi-Fi

View all photos for Twin Room With Kitchenette

In-room safe, soundproofing, free WiFi, bed sheets

Twin Room With Kitchenette

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Twin Room With Lake View And Kitchenette

In-room safe, soundproofing, free WiFi, bed sheets

Deluxe Twin Room With Lake View And Kitchenette

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe King Room With Lake View And Kitchenette

In-room safe, soundproofing, free WiFi, bed sheets

Deluxe King Room With Lake View And Kitchenette

  • Sleeps 2
  • Free Wi-Fi

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About the area

Kawarau Falls

When you stay at DoubleTree by Hilton Queenstown in Kawarau Falls, you'll be on the waterfront, within a 5-minute drive of Lake Wakatipu and The Kingston Flyer. .This luxury hotel is 2.3 mi (3.6 km) from Remarkables Park Town Centre and 2.5 mi (4 km) from Frankton Beach.

What's nearby

  • Remarkables Park Town Centre - 15 min walk - 1.3 km
  • The Kingston Flyer - 20 min walk - 1.7 km
  • Frankton Beach - 3 min drive - 2.2 km
  • Queenstown Event Centre - 3 min drive - 2.6 km
  • Alpine Aqualand - 3 min drive - 2.6 km

Getting around

  • Queenstown Intl. Airport (ZQN) - 5 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Airspresso - ‬5 min drive
  • ‪Odelay - ‬5 min drive
  • ‪Frankton Arm Tavern - ‬5 min drive
  • ‪Boatshed Café - ‬6 min drive

About this property

DoubleTree by Hilton Queenstown

DoubleTree by Hilton Queenstown offers 98 air-conditioned accommodations with laptop-compatible safes and safes. Accommodations offer separate sitting areas. 32-inch LCD televisions come with premium cable channels.

Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Make yourself at home in one of the 98 air-conditioned rooms featuring refrigerators and iPod docking stations. 32-inch LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and complimentary newspapers, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Additional features at this hotel include wireless internet access (surcharge), concierge services, and babysitting (surcharge).
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include wired internet access (surcharge), dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
DoubleTree by Hilton Queenstown has a restaurant on site.
Stacks - This restaurant serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Wakatipu Grill - This restaurant serves breakfast and dinner. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (NZD 9.95)
  • Available in some public areas: WiFi (NZD 14.95); wired internet (surcharge)

Parking and transport

  • Ski shuttle nearby
  • Covered parking on site (NZD 20 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: NZD 36 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Stacks
  • Wakatipu Grill

Things to do

  • Full-service spa
  • Gym
  • Shopping
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Grocery/convenience store
  • In-room refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • In the mountains
  • On a lake

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2011
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Laptop-compatible safe
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately NZD 36 per person
  • Fee for in-room wired internet: NZD 9.95 (rates may vary)
  • Fee for wireless internet in public areas: NZD 14.95 (rates may vary)
  • Fee for wired internet in public areas: NZD 14.95 (rates may vary)
  • Covered self parking fee: NZD 20 per day (in/out privileges)
  • Credit card charges are subject to a surcharge of 2 percent
  • A facilities fee includes use of: sauna; hot tub; swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Access to the indoor swimming pool, hot tub, sauna, and steam room is available for a surcharge.

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Hilton Kawarau

Kawarau

Kawarau Hilton

Kawarau Hotel

Kawarau Hotel Hilton

Kawarau Hotel Managed Hilton

Kawarau Hotel Managed Hilton Queenstown

Kawarau Managed Hilton

Kawarau Managed Hilton Queenstown

DoubleTree Hilton Queenstown Hotel

DoubleTree Hilton Queenstown

Kawarau Hotel, Managed By Hilton Hotel Queenstown

DoubleTree by Hilton Queenstown Hotel

DoubleTree by Hilton Queenstown Kawarau Falls

DoubleTree by Hilton Queenstown Hotel Kawarau Falls

DoubleTree by Hilton Queenstown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 519 out of 1000 reviews
Rating 8 - Good. 285 out of 1000 reviews
Rating 6 - Okay. 110 out of 1000 reviews
Rating 4 - Poor. 62 out of 1000 reviews
Rating 2 - Terrible. 24 out of 1000 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

cari

Stayed 3 nights in Feb 2026

8/10 Good

Ian

Liked: Cleanliness, amenities, property conditions & facilities
Yes very good
Stayed 1 night in Feb 2026

10/10 Excellent

KALUGAMAGE Ranjit

Travelled with family, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great hotel and staff
Stayed 1 night in Feb 2026

6/10 Okay

James

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice lake views but the suite was small and rooms situated on the 4th floor have a strange location which means transferring lifts on the 3rd floor (unless you want to enter/exit from the car park). Staff were generally really good apart from a couple of the breakfast crew, breakfast was adequate, not great. Hotel location is lovely and it’s special to have the water taxi stop right outside. Given the proximity to the airport and the extortionate taxi fares charged to get there, Hilton should really look at offering a courtesy shuttle. All in all I would say that stay was just about value for money given that Queenstown is expensive anyway.
Stayed 3 nights in Jan 2026

10/10 Excellent

Thein Tin

Stayed 2 nights in Feb 2026

10/10 Excellent

Kym

Liked: Cleanliness, amenities, property conditions & facilities
Staff was wonderful! We had a small issue with our room and the staff couldn’t have been easier to work with and was so courteous and helpful. Beds are the best!! So comfortable!! I would recommend!!
Stayed 2 nights in Jan 2026

10/10 Excellent

Jeno Juan

Stayed 1 night in Jan 2026

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities
Great village style location. Room was great, with cooking facilities. Balcony was nice to be able to sit out and have a coffee in the morning.
Stayed 3 nights in Jan 2026

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, amenities
Great wine tasting and dinner at the Wakatipu Grill
Stayed 1 night in Dec 2025

10/10 Excellent

Anthony, Lifton

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable.Helpful staff. Great location.
Stayed 2 nights in Dec 2025

4/10 Poor

Mark

Property itself is very worn out, not clean and it's just not worth the money.
Stayed 2 nights in Dec 2025

8/10 Good

Kathryn

Room was
Stayed 1 night in Dec 2025

10/10 Excellent

Andrew

Stayed 2 nights in Dec 2025

10/10 Excellent

Peter

Stayed 1 night in Dec 2025

10/10 Excellent

Eddie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Just a nice place to stay; very walkable.
Stayed 3 nights in Nov 2025

8/10 Good

Sophia

Liked: Staff & service, amenities
Great onsite next to the Hilton - food, gym and other extras nearby. Lake location is phenomenal
Stayed 3 nights in Oct 2025

10/10 Excellent

Raynil Chand

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay here! Staff are so friendly and helpful. Lots of room facilities and parking is easy either paid or free options: water taxi from here to Queenstown is quite the treat.
Stayed 4 nights in Sep 2025

10/10 Excellent

Sally

Liked: Cleanliness, property conditions & facilities, room comfort
Friendly professional check in staff. Excellent hotel in a very special location.
Stayed 2 nights in Sep 2025

8/10 Good

Yuki

Stayed 2 nights in Sep 2025

8/10 Good

Pär

Liked: Cleanliness, staff & service
All good but bed too warn,,
Stayed 1 night in Sep 2025

8/10 Good

Sara

Stayed 1 night in Sep 2025

10/10 Excellent

Stephan

Stayed 1 night in Sep 2025

10/10 Excellent

Haley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cant fault it!

Check in was amazing - the woman serving me was so lovely and helpful. Room has amazing views and lovely beds, cant fault it.
Stayed 1 night in Sep 2025

4/10 Poor

Karene

Bond of $100/night taken, with it taking up to two weeks to be refunded. Unexplained extra costs. Parking provided, but we had to pay $32 for two days parking. We could get the same amenities, plus a washer and dryer in Frankton for half the price. We will not be staying there again.
Stayed 2 nights in Aug 2025

10/10 Excellent

leigh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so friendly and helpful. Our room was clean and loved the amazing view looking out to the lake
Stayed 3 nights in Aug 2025