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Citrus Hotel Johor Bahru by Compass Hospitality

3.5 star property

Photo gallery for Citrus Hotel Johor Bahru by Compass Hospitality

Reception
Superior Double Room
Exterior
Lobby lounge
Buffet

Reviews

7.2 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Business services
  • Laundry room

Explore the area

View map
No. 16, Jalan Station, Johor Bahru, Johor, 80000
  • Place, Johor Bahru City Square
    ‪2 min walk‬
  • Place, Komtar JBCC
    ‪3 min walk‬
  • Place, Johor Bahru Customs, Immigration, and Quarantine Complex
    ‪5 min walk‬
  • Airport, Johor Bahru (JHB-Senai Intl.)
    ‪29 min drive‬

Room options

View all photos for Club Suite

Coffee and/or coffee maker

Club Suite

  • Sleeps 2

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

8.4 out of 10
Very good
(6 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Club Deluxe Room

Club Deluxe Room

Club Deluxe Room

8.0 out of 10
Very good
(1 review)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite

Family Suite

Family Suite

  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Club One-Bedroom Suite

Club One-Bedroom Suite

Club One-Bedroom Suite

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double

In-room safe, desk, laptop workspace, iron/ironing board

Superior Double

  • Sleeps 2

View all photos for Standard Twin Room

Coffee and/or coffee maker

Standard Twin Room

  • Sleeps 2

View all photos for Club Double Room

In-room safe, desk, laptop workspace, iron/ironing board

Club Double Room

  • Sleeps 2

View all photos for Club Twin Room

In-room safe, desk, laptop workspace, iron/ironing board

Club Twin Room

  • Sleeps 2

View all photos for Club Deluxe Room

Club Deluxe Room

Club Deluxe Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

7.6 out of 10
Good
(8 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Connecting Room

Connecting Room

Connecting Room

  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Bed

View all photos for Superior Twin

In-room safe, desk, laptop workspace, iron/ironing board

Superior Twin

  • Sleeps 2

View all photos for Club Room

Shower, rainfall showerhead, free toiletries, hair dryer

Club Room

  • Sleeps 2

View all photos for Family Room

In-room safe, desk, laptop workspace, iron/ironing board

Family Room

  • Sleeps 3

View all photos for Connecting Room

In-room safe, desk, laptop workspace, iron/ironing board

Connecting Room

  • Sleeps 5

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About the area

Johor Bahru

With a stay at Citrus Hotel Johor Bahru by Compass Hospitality, you'll be centrally located in Johor Bahru, just a 3-minute walk from Johor Bahru City Square and 12 minutes by foot from Johor Bahru Customs, Immigration, and Quarantine Complex. .This hotel is 2.4 mi (3.9 km) from KSL City Mall and 8 mi (12.9 km) from Singapore Zoo.

What's nearby

  • Johor Bahru City Square - 2 min walk - 0.2 km
  • Johor Bahru Old Chinese Temple - 2 min walk - 0.2 km
  • Komtar JBCC - 3 min walk - 0.3 km
  • Johor Bahru Customs, Immigration, and Quarantine Complex - 5 min walk - 0.5 km
  • R&F Mall - 5 min walk - 0.5 km

Getting around

  • JB Sentral - 4 min walk
  • Kranji Station - 8 min drive
  • Senai International Airport (JHB) - 25 min drive

Restaurants

  • ‪Penang Road Famous Teochew Chendul - ‬2 min walk
  • ‪Meng Meng Roasted Duck 阿明帝皇鸭 - ‬1 min walk
  • ‪Familia Southern Bistro - ‬1 min walk
  • ‪Bornga 본가 - ‬1 min walk
  • ‪Nasi Kandar & Makanan Kampung - ‬1 min walk

About this property

Citrus Hotel Johor Bahru by Compass Hospitality

Central hotel with a restaurant connected to a shopping center in Johor Bahru
Citrus Hotel Johor Bahru by Compass Hospitality offers 125 air-conditioned accommodations with safes and complimentary bottled water. 32-inch flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 125 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and tour/ticket assistance. Guests can catch a ride on the shuttle (surcharge), which operates within 1 km.
Enjoy a satisfying meal at Citrus Cafe serving guests of Citrus Hotel Johor Bahru by Compass Hospitality.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Johor Bahru? This hotel has 861 square feet (80 square meters) of space consisting of conference space and a meeting room.
Citrus Cafe - This café specializes in international cuisine and serves breakfast, lunch, and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking available (MYR 30 per day)
  • Airport shuttle on request
  • Area shuttle (surcharge) up to 1 km

Food and drink

  • A restaurant

Restaurants on site

  • Citrus Cafe

Things to do

  • Billiards/pool table
  • Gym

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 861 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • Lift

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This is a designated quarantine hotel. The property can only accept bookings from travelers who are required to quarantine (i.e. international travelers). You may be asked to provide evidence of this on arrival.
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Nearby parking fee: MYR 30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Citrus Hotel
Citrus Hotel Johor Bahru
Citrus Johor Bahru
Citrus Johor Bahru Hotel
Hotel Citrus
Hotel Citrus Johor Bahru
Johor Bahru Citrus Hotel
Citrus Hotel Johor Bahru Compass Hospitality
Citrus Hotel Compass Hospitality
Citrus Johor Bahru Compass Hospitality
Citrus Compass Hospitality
Citrus Hotel Johor Bahru by Compass Hospitality Hotel
Citrus Hotel Johor Bahru by Compass Hospitality Johor Bahru

Citrus Hotel Johor Bahru by Compass Hospitality Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 172 out of 1002 reviews
Rating 8 - Good. 374 out of 1002 reviews
Rating 6 - Okay. 298 out of 1002 reviews
Rating 4 - Poor. 110 out of 1002 reviews
Rating 2 - Terrible. 48 out of 1002 reviews

6.8/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

6.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

KWOK HUO

Travelled with partner
Liked: Cleanliness, staff & service
good
Stayed 3 nights in Sep 2025

8/10 Good

Yutaka

Liked: Cleanliness, staff & service, amenities
夜は車の吹かし音やクラクションがうるさかった。3階でしたので高層階なら大丈夫かも？便利でロケーションは最高です。
Stayed 2 nights in Sep 2025

8/10 Good

CheePeng

Stayed 1 night in Sep 2025

6/10 Okay

Cindy

Travelled with family
Liked: Staff & service
location
Stayed 1 night in Sep 2025

8/10 Good

James

Travelled with family
is fine
Stayed 8 nights in May 2025

8/10 Good

ROCHELLE MEDINA

Travelled with group
Liked: Cleanliness, staff & service
value for money. room is clean and quiet and have the basic necessities needed. location is very convenient to everything.
Stayed 1 night in Aug 2025

6/10 Okay

Timothy

Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and clean

Excellent location to CIQ, mall and transport Hub
Stayed 2 nights in Jul 2025

10/10 Excellent

JEEVATHILAGAM

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is good, but bit difficult to take cab near premiums. Once rains water built up around the area
Stayed 1 night in Jul 2025

6/10 Okay

Debbie

Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness, staff & service
They tried to charge again for the tax, even though we had paid. The bathroom had other peoples hair in it and were not cleaned. The area outside the hotel didn't feel safe for women or children. The breakfast was good and the doorman was very helpful with directions
Stayed 2 nights in Jul 2025

6/10 Okay

Jennifer

Stayed 1 night in Jul 2025

8/10 Good

Hassan

Business traveller
Liked: Staff & service
I'm mad Expedia for not knowing rhat there is a countrywide hotel tax paid at the hospital. 2 Best things about the hotel: * very affordable food options in the hotel although it was double or trupple the street price, it was cleaner and had more variety than street breakfast * best proximity to CIQ. Literally the first hotel outaide the mall connected to CIQ and thus Singapore
Stayed 4 nights in Jun 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

C

Room has 2 single beds, width is too narrow as your arms hv no support when stretched out. Most hotels provide super single beds now. Room telephone not working.
Stayed 1 night in Jun 2025

6/10 Okay

Mohammad Khairi

Travelled with family
It was close to the border.
Stayed 2 nights in Jun 2025

8/10 Good

SEE

Liked: Cleanliness, staff & service
The property is just located next to the shopping mall and within close proximity to many local eateries
Stayed 1 night in Jun 2025

2/10 Terrible

Lilian

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
The white towels were very dirty with brown, yellowish patches. Very disgusting.
Stayed 1 night in May 2025

8/10 Good

Qiong Yue

Stayed 1 night in May 2025

8/10 Good

Kee Kee

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Sound proof not the best but location of the property is convenient
Stayed 3 nights in Apr 2025

8/10 Good

Liban

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easily accessible and staff are very helpful It is close to main road so expected motorbike noises and cars close to 11pm onward unfortunately
Stayed 3 nights in Apr 2025

10/10 Excellent

Peter

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy Days

This splendid hotel made us very comfortable; we had a happy stay here and felt we were among friends rather than merely business associates.
Stayed 1 night in Mar 2025

8/10 Good

Steve Reo

Liked: Amenities
I enjoyed the stay. The floor on which i am allocated have noise disturbances and I could not sleep proper. Overall all is good
Stayed 1 night in Mar 2025

6/10 Okay

LEE

Disliked: Amenities
Not so good
Stayed 1 night in Mar 2025

6/10 Okay

Jamaludin, Singapore

Liked: Cleanliness, staff & service
Nothing better than previous staying but this time not so good every thing down size no special.
Stayed 2 nights in Mar 2025

8/10 Good

For

Liked: Cleanliness, staff & service, room comfort

Perfect location

Location and convenient to go around
Stayed 1 night in Mar 2025

10/10 Excellent

Antar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and very helpful.
Stayed 14 nights in Feb 2025