4/10 Poor
Martin
31 Aug 2025
Disliked: Cleanliness, staff & service, room comfort
Bad experience
Bad experience. As a regular, I am utterly disappointed this time.
During the first night. At 2+am. I heard loud noise coming from above floor and it last for 2 hours. It sounds like some work is carry out. So we get to sleep only near dawn.
Was trying to use the house phone to call customer service but both phone is not working. The bar fridge is also not cold at all. Next day went to customer service to feedback on this, and he promise to send tech to verify. But when we are back, nothing has been done.
I request for high floor as I wanna admire at the scenery but I can’t. The window is full of thick dust. When look thru the window, it seems like going to rain but actually is sunny day. Cus the dust is so thick that it blur up the vision. The air con control panel display is so dim it can hardly be seen. Hope the management can look into this matter and do some thing about it.

Martin
Stayed 2 nights in Aug 2025

































































