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Aparthotel

Shama Suasana Johor Bahru

4.0 star property

Photo gallery for Shama Suasana Johor Bahru

Breakfast, dinner and brunch served
Property video
Plasma TV
Outdoor pool
Front of property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Kitchen
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
82C Jalan Trus, Bandar Johor Bahru, Johor Bahru, Johor Bahru, 80000
  • Place, Komtar JBCC
    ‪1 min walk‬
  • Place, Johor Bahru City Square
    ‪3 min walk‬
  • Place, Johor Bahru Customs, Immigration, and Quarantine Complex
    ‪5 min walk‬
  • Airport, Johor Bahru (JHB-Senai Intl.)
    ‪31 min drive‬

Room options

View all photos for Suite, 1 Bedroom (King)

Soundproofing, iron/ironing board, free WiFi, wheelchair access

Suite, 1 Bedroom (King)

  • City view
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom (Twin)

Full-sized fridge, microwave, stovetop, coffee/tea maker

Suite, 1 Bedroom (Twin)

  • City view
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Suite, 1 Bedroom (King)

Soundproofing, iron/ironing board, free WiFi, wheelchair access

Executive Suite, 1 Bedroom (King)

  • City view
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Suite, 1 Bedroom (Twin)

Soundproofing, iron/ironing board, free WiFi, wheelchair access

Executive Suite, 1 Bedroom (Twin)

  • City view
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Suite, 2 Bedrooms

A modern hotel room with a large bed, a desk, and a view of the cityscape.

Suite, 2 Bedrooms

  • City view
  • Sleeps 5
  • 1 Single Bed and 1 King Bed
  • Free Wi-Fi

View all photos for Executive Suite, 2 Bedrooms

Soundproofing, iron/ironing board, free WiFi, wheelchair access

Executive Suite, 2 Bedrooms

  • City view
  • 2 bedrooms
  • Sleeps 5
  • 1 Single Bed and 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 3 Bedrooms

Soundproofing, iron/ironing board, free WiFi, wheelchair access

Suite, 3 Bedrooms

  • City view
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Suite, 3 Bedrooms

Soundproofing, iron/ironing board, free WiFi, wheelchair access

Executive Suite, 3 Bedrooms

  • City view
  • 3 bedrooms
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Executive One Bedroom Suite King

Soundproofing, iron/ironing board, free WiFi, wheelchair access

Executive One Bedroom Suite King

  • Sleeps 2
  • Free Wi-Fi

View all photos for Executive One Bedroom Suite Twin

Soundproofing, iron/ironing board, free WiFi, wheelchair access

Executive One Bedroom Suite Twin

  • Sleeps 2
  • Free Wi-Fi

View all photos for Executive Two-Bedroom Suite

Soundproofing, iron/ironing board, free WiFi, wheelchair access

Executive Two-Bedroom Suite

  • Sleeps 4
  • Free Wi-Fi

View all photos for Executive Three Bedroom Suite

Soundproofing, iron/ironing board, free WiFi, wheelchair access

Executive Three Bedroom Suite

  • Sleeps 6
  • Free Wi-Fi

View all photos for Two-Bedroom Suite

Soundproofing, iron/ironing board, free WiFi, wheelchair access

Two-Bedroom Suite

  • Sleeps 4
  • Free Wi-Fi

View all photos for Three-Bedroom Suite

Soundproofing, iron/ironing board, free WiFi, wheelchair access

Three-Bedroom Suite

  • Sleeps 6
  • Free Wi-Fi

View all photos for One-Bedroom King Suite

Soundproofing, iron/ironing board, free WiFi, wheelchair access

One-Bedroom King Suite

  • Sleeps 2
  • Free Wi-Fi

View all photos for One-Bedroom Twin Suite

Soundproofing, iron/ironing board, free WiFi, wheelchair access

One-Bedroom Twin Suite

  • Sleeps 2
  • Free Wi-Fi

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About the area

Johor Bahru

With a stay at Shama Suasana Johor Bahru in Johor Bahru (Central District), you'll be steps from Persada Convention Center and Komtar JBCC. .This aparthotel is 1.4 mi (2.3 km) from Johor Bahru Customs, Immigration, and Quarantine Complex and 1.4 mi (2.3 km) from Johor Bahru City Square.
View more Aparthotels in Johor BahruOpens in a new window

What's nearby

  • Persada Convention Center - 1 min walk - 0.0 km
  • Komtar JBCC - 1 min walk - 0.1 km
  • Johor Bahru City Square - 3 min walk - 0.3 km
  • Johor Bahru Customs, Immigration, and Quarantine Complex - 5 min walk - 0.5 km
  • R&F Mall - 13 min walk - 1.2 km

Getting around

  • JB Sentral - 6 min walk
  • Kranji Station - 8 min drive
  • Seletar Airport (XSP) - 33 min drive

Restaurants

  • ‪4 Fingers Crispy Chicken - ‬5 min walk
  • ‪The Coffee Bean & Tea Leaf - ‬5 min walk
  • ‪Haidilao Hot Pot - ‬5 min walk
  • ‪Tony Roma's - ‬5 min walk
  • ‪Manzanita Patisserie - ‬5 min walk

About this property

Shama Suasana Johor Bahru

Shama Suasana Johor Bahru offers 88 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Rooms open to balconies. Accommodations at this 4-star aparthotel have kitchenettes with full-sized refrigerators/freezers, stovetops, and cookware/dishes/utensils. Bathrooms include showers, bathrobes, slippers, and bidets.

This Johor Bahru aparthotel provides complimentary wireless Internet access. Plasma televisions come with cable channels. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and microwaves can be requested. Housekeeping is provided on request.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.
Make yourself at home in one of the 88 air-conditioned rooms featuring kitchenettes with full-sized refrigerators/freezers and stovetops. Rooms have private balconies. Plasma televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include coffee/tea makers and complimentary bottled water, and housekeeping is provided daily.
Enjoy recreational amenities such as an outdoor pool and a 24-hour fitness center. This aparthotel also features complimentary wireless internet access and a banquet hall.
You can enjoy a meal at Suasana Suites Café serving the guests of Shama Suasana Johor Bahru, or stop in at the grocery/convenience store. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include express check-in, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Suasana Suites Café - This restaurant serves breakfast, brunch, and dinner.

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Family friendly

  • Children's pool

Restaurants on site

  • Suasana Suites Café

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave

Dining

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 35 for adults and MYR 20 for children
  • A restaurant

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Outdoor areas

  • Balcony
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Daily housekeeping
  • Free bottled water
  • Grocery/convenience store
  • Iron/ironing board
  • Luggage storage
  • Safe at front desk

Things to do

  • 24-hour gym
  • Children's pool

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Fire extinguisher

General

  • 35 floors
  • 88 units
  • Banquet hall
  • Housekeeping (on request)
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 100.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MYR 35 for adults and MYR 20 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

Property is also known as

Suasana Aparthotel Johor Bahru
Suasana Aparthotel
Suasana Johor Bahru
Suasana All Suites Hotel
Shama Suasana Johor Bahru Aparthotel
Shama Suasana Johor Bahru Johor Bahru
Shama Suasana Johor Bahru Aparthotel Johor Bahru

Shama Suasana Johor Bahru Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 197 out of 430 reviews
Rating 8 - Good. 175 out of 430 reviews
Rating 6 - Okay. 35 out of 430 reviews
Rating 4 - Poor. 10 out of 430 reviews
Rating 2 - Terrible. 13 out of 430 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Kris

Liked: Cleanliness, amenities
Great location, lovely staff, decent breakfast, good pool.
Stayed 2 nights in Feb 2026

8/10 Good

Nurmala

Stayed 2 nights in Dec 2025

10/10 Excellent

Monisha

Travelled with group
Liked: Cleanliness, room comfort
24hr makan spot just opposite . Bit disappointed that the room was only ready at 5pm though checkin is from 3pm. And this was not communicated by the staff beforehand thougg we had messaged them a day before
Stayed 1 night in Jan 2026

10/10 Excellent

Garrett

Stayed 2 nights in Dec 2025

8/10 Good

Agnes

Travelled with partner
Liked: Amenities
I like it being so close to JB station and the shopping malls. The apartment is very spacious with fantastic view over the city and harbour. Everything is fine with the place apart from one big negative is that they do not answer phone calls. I left a bag behind in the room and tried to get in touch with them as inside the bag I had my shoes for going to a wedding. It was impossible to talk to them and eventually had to have a local to go into the hotel to collect it for me. I found that extremely frustrating as I had just crossed the border to Singapore and did so many long distance call to them unsuccessfully.
Stayed 7 nights in Nov 2025

10/10 Excellent

Andrew

Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2025

8/10 Good

Kishan

Liked: Amenities
Rooms were good.
Stayed 1 night in Nov 2025

10/10 Excellent

Kim Meng

Travelled with family
Liked: Cleanliness, amenities
Everything was great with Shama Suasana
Stayed 1 night in Nov 2025

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness
Staff were helpful, freindly and accomadating
Stayed 9 nights in Oct 2025

8/10 Good

mohammad ramdzan

Liked: Cleanliness, property conditions & facilities
A bit Noisy because near construction
Stayed 1 night in Oct 2025

2/10 Terrible

Avni

Travelled with group
Disliked: Cleanliness, room comfort
Terrible hotel.. won’t be back.. Paid for 3 guests but hotel staff insisted that I had to pay for extra bed at reception even though my booking stated payment made for 3rd guests. Room had horrible smell that lasted throughout the stay even though we used air fresheners, that didnt work. Toilet seat was also broken. Had to call someone to get it fixed. FYI, they charge for early check in.
Stayed 2 nights in Oct 2025

10/10 Excellent

Betsy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Spacious clean rooms and good air-conditioning as cold enough. Will come back to stay again.
Stayed 2 nights in Sep 2025

8/10 Good

Ban Heng

Travelled with family
Liked: Cleanliness, room comfort

Repeat stay.

Repeat stay. Comfortable accommodation. Convenient location. Walking distance to City Square, Komtar and nice cafe within 10 to 20 minutes.
Stayed 2 nights in Aug 2025

8/10 Good

Wai Kheong

Travelled with family
Liked: Cleanliness, room comfort

Staycation in JB again

Not the first time staying here for a one night staycation in JB. Location wise, it’s one of the better ones. Condition of establishment wise, it’s your usual JB standards, lack of maintenance and left to deteriorate.
Stayed 1 night in Aug 2025

8/10 Good

Ban Heng

Travelled with group
Liked: Cleanliness, room comfort

Repeat stay

3D2N stay in 2 bedroom apartment. It was the 3rd time we booked at Suasana. Location near to CIQ was one major factor. Reasonable pricing too.
Stayed 2 nights in Aug 2025

10/10 Excellent

Max Winston

Liked: Cleanliness, property conditions & facilities
Super lots of food options by foot!!!! Bed comfort & amenities can further enhance, no 'DND' signage provide. Hence daily cleaning was done & needed to request for 02 half size towels, which was originally placed in the room upon checking in.
Stayed 3 nights in Aug 2025

10/10 Excellent

Genevieve

Stayed 1 night in Aug 2025

10/10 Excellent

Joanne

Travelled with group
Liked: Cleanliness, property conditions & facilities
Good location spacious n clean
Stayed 1 night in Jul 2025

10/10 Excellent

Noor

Liked: Cleanliness, room comfort

Outstanding

Despite some hiccups at the start and the end, with faulty aircon and power trips (beyond their control), it is still my hotel of choice to bring my mum and grandmother. Attentive and responsive reception and maintenance. Even housekeeping crew is great. 2nd time staying here.
Stayed 5 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort

Family July Trip

location and staff is good. Need improvement on the all water tap for all shower and washing basin are not fixed properly.. Will consider staying in this hotel and hope to see improvement done.
Stayed 1 night in Jul 2025

10/10 Excellent

ZAINAH

Travelled with family
Liked: Cleanliness, room comfort

Family trip for July 25

1st time stay in the hotel. Good location, breakfast was simple and nice. Front-desk and staff at breakfast were pleasant. Thing to be improve toilet accessory like bidet, shower tap etc were loss and need to be tighten. Other than the toilet every about this is good.
Stayed 2 nights in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort

July 25 Family Trop

Like everything about this such location, Breakfast simple and nice, Check-in checkout were smooth. The only drawback were the toilet fixes like shower, water tap that loose and need to be tighten.
Stayed 1 night in Jul 2025

10/10 Excellent

ZAINAH

Travelled with family
Liked: Cleanliness, room comfort

Family Trip July babies birthday celebration

Check-in and check-out were smooth. Room were clean and nice. Thing to improve are the toilet fixes that need to be tighten (eg shower, bidet, tap..).. Breakfast simple and nice.
Stayed 1 night in Jul 2025

10/10 Excellent

Hayatee

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Ingo

Travelled with family
Liked: Cleanliness, property conditions & facilities
The hotel is ok, if you don't expect a high-end hotel. The room was spacious, although the floor was a bit sticky.
Stayed 3 nights in Jul 2025