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Tolteka Plaza

3.5 star property

Photo gallery for Tolteka Plaza

Interior entrance
Double Room, 2 Double Beds
Outdoor pool
Exterior
Breakfast, lunch and dinner served

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services

Explore the area

View map
Carretera Internacional y, Av Independencia Sur Km 62, Santa Ana, SA
  • Place, Metrocentro Santa Ana
    ‪11 min walk‬
  • Place, Oscar Alberto Quiteno Municipal Stadium
    ‪16 min walk‬
  • Place, Colonia Gerardo Barrios Community Center
    ‪4 min drive‬

Room options

Single Room, 1 Double Bed

8.0 out of 10
Very good
(21 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Double Room, 2 Double Beds

9.0 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

Santa Ana

Located in Santa Ana, Tolteka Plaza is in the historical district, within a 5-minute drive of Metrocentro Santa Ana and Museum of Human Anatomy. .This hotel is 6.8 mi (10.9 km) from Lake Coatepeque and 1.8 mi (3 km) from Oscar Alberto Quiteno Municipal Stadium.

What's nearby

  • Metrocentro Santa Ana - 11 min walk - 1.0 km
  • Oscar Alberto Quiteno Municipal Stadium - 16 min walk - 1.3 km
  • Colonia Gerardo Barrios Community Center - 4 min drive - 4.9 km
  • Cathedral of Santa Ana - 6 min drive - 3.9 km
  • Lake Coatepeque - 15 min drive - 16.4 km

Getting around

  • El Salvador Intl. Airport (SAL) - 96 min drive

Restaurants

  • ‪food court metrocentro Santa Ana - ‬13 min walk
  • ‪Mister Donut - ‬11 min walk
  • ‪Feria Ganadera - ‬5 min drive
  • ‪Pizza Hut - ‬12 min walk
  • ‪McDonald's - ‬11 min walk

About this property

Tolteka Plaza

Tolteka Plaza offers 50 accommodations with air conditioning. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations.

This Santa Ana hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 50 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with shower/tub combinations are provided. Conveniences include phones and desks, and housekeeping is provided daily.
Enjoy recreation amenities such as an outdoor pool or take in the view from a garden.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours).
Featured amenities include express check-in, express check-out, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and a meeting room. Free self parking is available onsite.
Tolteka Plaza has a restaurant serving breakfast, brunch, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Bonanza

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Conference centre
  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 2 floors
  • Built in 1998
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 2 PM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Pool access available from 10 AM to 9 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Tolteka
Tolteka Plaza
Tolteka Plaza Hotel
Tolteka Plaza Hotel Santa Ana
Tolteka Plaza Santa Ana
Tolteka Plaza Hotel
Tolteka Plaza Santa Ana
Tolteka Plaza Hotel Santa Ana

Tolteka Plaza Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 120 out of 284 reviews
Rating 8 - Good. 69 out of 284 reviews
Rating 6 - Okay. 51 out of 284 reviews
Rating 4 - Poor. 27 out of 284 reviews
Rating 2 - Terrible. 17 out of 284 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Yurina

Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed my stay there.
Stayed 2 nights in Dec 2025

8/10 Good

Agustin

Business traveller
Liked: Cleanliness
Nice staff, room was clean, can work on noise reduction in rooms near the main road
Stayed 2 nights in Dec 2025

8/10 Good

Carol

Stayed 1 night in Dec 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in Dec 2025

8/10 Good

Deisy

Stayed 2 nights in Nov 2025

10/10 Excellent

Krissia

Liked: Cleanliness
Everything is ok
Stayed 1 night in Nov 2025

4/10 Poor

Yolanda

Disliked: Cleanliness, property conditions & facilities
The rooms need better cleaning, ventilation, decoration there’s no mirrors or closets neither luggage holders. The tub and lavatory are clogged having difficulty to shower or washing hands. Your customer service needs to be improve it was not a really good service.
Stayed 3 nights in Nov 2025

4/10 Poor

Adan

Overall, the employees were not very welcoming. They wouldn’t say good morning or help us find our hotel room. Twice we asked for an extra blanket and did not receive it. At one point, the receptionist stated we should have asked for the blanket before 10 p.m. well, we asked for the blanket close to 6 pm.
Stayed 4 nights in Nov 2025

10/10 Excellent

Terreence

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AC worked fine. Response time on maintenance issues was excellent. All staff were very pleasant people. We enjoyed our time in El Salvador.
Stayed 7 nights in Nov 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities
All the employees were great
Stayed 7 nights in Nov 2025

8/10 Good

DANILO, BURBANK

Stayed 1 night in Nov 2025

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were spotless and the staff were extremely friendly and courteous! This would be the only hotel I would stay at when I return. Also had access to the gym next door.
Stayed 6 nights in Oct 2025

6/10 Okay

Colin

Liked: Amenities
Disliked: Staff & service
Place was going through renovations, construction and hotel staff was not aware of guests sleeping at 5:00 am and they were holding loud conversations. Breakfast times could be extended after 8:00 AM on a Sunday.
Stayed 1 night in Oct 2025

4/10 Poor

Guy

Liked: Staff & service
Disliked: Property conditions & facilities
Hotel needs major renovation. Bathroom shower leaks and rooms are dated.
Stayed 1 night in Oct 2025

8/10 Good

Jon

Liked: Cleanliness, amenities, property conditions & facilities
Receptionist couldn't find my reservation at 1st and charged me, but i showed proof and then refunded charge. The room is really nice and bed comfortable. The food was OK could be better since its one of the best hotels in the area. Overall i wouldrecommend
Stayed 1 night in Sep 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's a nice place to stay. It's clean, good location and good service
Stayed 1 night in Sep 2025

8/10 Good

Gloria

Liked: Cleanliness, staff & service, amenities
The key cards are a problem… they get deactivated all the time, I have to keep going back to be re program, and it wasn’t just me, I heard the same complain from other guess. The keys are so old and worn out.
Stayed 2 nights in Sep 2025

8/10 Good

Alexander

Stayed 2 nights in Sep 2025

6/10 Okay

Eusebio

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Old bathroom need update
Stayed 2 nights in Aug 2025

6/10 Okay

Johnny

Liked: Staff & service
Good economical hotel where you can see that most locals stay. While I only stayed two nights, it’s served its purpose. Rooms are a bit dated still average for the stay.
Stayed 2 nights in Jul 2025

4/10 Poor

Valerie

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service

The place where happy isn't allowed

Looking for a place that charges like they have amenities but doesn't, this is the place for you. No washclothes, hand towels, drinking glasses, not even a menu for their restaurant. Let's not mention the cold dead like faces of every single employee there with the exception of the gun toting guard. 3 days and never a smile, wave, good morning, good evening. Weirdest vibe ever. When we left, the front desk staff actually asked the guard to ask us for the room key. The most impersonal experience ever
Stayed 3 nights in Jul 2025

10/10 Excellent

JANA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very nice, clean and friendly.
Stayed 1 night in Jul 2025

10/10 Excellent

JUAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Jazmin

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2025