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The St James

5.0 star property

Photo gallery for The St James

Daily continental breakfast (NZD 25 per person)
Front of property – evening/night
Executive Spa Studio
St James Suite | In-room dining
Mt Isobel Suite | Living area

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Laundry room
  • Housekeeping

Explore the area

View map
20 Chisholm Crescent, Hanmer Springs, 7334
  • Place, Chisholm Park
    ‪1 min walk‬
  • Place, Hanmer Springs Thermal Reserve
    ‪5 min walk‬
  • Place, Conical Hill
    ‪12 min walk‬

Room options

View all photos for Wheelchair Accessible Studio Unit

Wheelchair Accessible Studio Unit

Wheelchair Accessible Studio Unit

10.0 out of 10
Exceptional
(4 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio

Deluxe Studio

Deluxe Studio

9.8 out of 10
Exceptional
(25 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Spa Studio

Executive Spa Studio

Executive Spa Studio

10.0 out of 10
Exceptional
(6 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Mt Isobel Suite

Mt Isobel Suite | Living area

Mt Isobel Suite

8.0 out of 10
Very good
(1 review)
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for St James Suite

St James Suite | In-room dining

St James Suite

  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Ground Floor Unit

Premium bedding, pillow-top beds, in-room safe, blackout curtains

One Bedroom Ground Floor Unit

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

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The price is NZ$207
includes taxes & fees
16 Mar - 17 Mar
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About the area

Hanmer Springs

With a stay at The St James in Hanmer Springs, you'll be in the mountains, within a 10-minute walk of Hanmer Springs Thermal Reserve and Conical Hill Walkway. .This ski motel is 0.7 mi (1.2 km) from Conical Hill and 0.8 mi (1.2 km) from A Maze N Golf.
View more Motels in Hanmer SpringsOpens in a new window

What's nearby

  • Chisholm Park - 1 min walk - 0.1 km
  • Hanmer Springs Thermal Reserve - 5 min walk - 0.5 km
  • Conical Hill Walkway - 7 min walk - 0.6 km
  • Conical Hill - 12 min walk - 1.0 km
  • A Maze N Golf - 15 min walk - 1.3 km

Getting around

  • Christchurch International Airport (CHC) - 103 min drive

Restaurants

  • ‪No.31 Restaurant & Bar - ‬7 min walk
  • ‪Hanmer Bakery & Cafe - ‬1 min walk
  • ‪Saints - ‬4 min walk
  • ‪Salt N Pepper Cafe/Restaurant/Bar - ‬1 min walk
  • ‪Rustic Tapas - ‬3 min walk

About this property

The St James

The St James offers 16 accommodations, which are accessible via exterior corridors and feature DVD players and safes. Rooms open to balconies or patios. Pillowtop beds feature premium bedding. Flat-screen televisions come with satellite channels. Accommodations at this 5-star motel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 16 guestrooms, featuring kitchens with refrigerators and stovetops. Your pillowtop bed comes with premium bedding. Rooms have private balconies or patios. Wired and wireless internet access is complimentary, and flat-screen televisions with satellite programming provide entertainment.
Make use of convenient amenities, which include complimentary wireless internet access and ski storage.
Continental breakfasts are available daily from 8:00 AM to 9:30 AM for a fee.
Featured amenities include complimentary wired internet access, complimentary newspapers in the lobby, and luggage storage. Free self parking is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 8:00 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 8:00 AM to 9:30 AM for a fee: NZD 25 for adults and NZD 25 for children

Things to do

  • Ski storage

Family friendly

  • DVD player
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Beach towels
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 1 building
  • 2 floors
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with satellite channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: 8 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8 AM - 8 PM
Guests will receive an email within 5 days before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 50.00 per night

Payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately NZD 25 for adults and NZD 25 for children
  • Rollaway bed fee: NZD 50.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

St James Hanmer Springs
St James Motel Hanmer Springs
The St James Motel
The St James Hotel Hanmer Springs
The St James Hanmer Springs
The St James Motel Hanmer Springs

The St James Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 451 out of 523 reviews
Rating 8 - Good. 61 out of 523 reviews
Rating 6 - Okay. 7 out of 523 reviews
Rating 4 - Poor. 3 out of 523 reviews
Rating 2 - Terrible. 1 out of 523 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

karen

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location in Hanmer Springs. Easy walk to shops, restaurants & spa. Free guest laundry facilities much appreciated
Stayed 3 nights in Nov 2025

10/10 Excellent

joe

Stayed 1 night in Nov 2025

8/10 Good

Gordon

Travelled with partner
Liked: Cleanliness, amenities
Room was spotless and well provided for with equipment
Stayed 1 night in Nov 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, would stay again
Stayed 1 night in Nov 2025

10/10 Excellent

Kaleb

Liked: Cleanliness, staff & service, amenities
Everything was excellent
Stayed 1 night in Nov 2025

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t have a mountain view from my room but that would have made my stay even better. If you don’t want to carry bags upstairs request a ground floor room. This is a beautiful property and I would stay here again. There is parking on premises and couldn’t fault room facilities.
Stayed 1 night in Nov 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff (lady on reception especially but didn't catch her name!) made us feel really welcome and at ease. Gave us good restaurant recommendations. Towels for the thermal pools were very much appreciated. Great room with mountain views, very relaxing.
Stayed 1 night in Nov 2025

4/10 Poor

Michelle

Travelled with partner
Liked: Cleanliness
Whilst the rooms are well presented and clean, unfortunately our room was situated directly opposite a building site where we woke both mornings early due to the building work taking place, I would have appreciated if the hotel told us prior to our stay as we would have booked elsewhere.
Stayed 2 nights in Nov 2025

10/10 Excellent

Me

Liked: Cleanliness, staff & service, amenities
The rooms at St James are spacious and well-appointed - with an amazing view. I appreciated the little extras such as a small bottle of real milk + the weekend newspaper.
Stayed 2 nights in Oct 2025

10/10 Excellent

Grant

Stayed 3 nights in Oct 2025

10/10 Excellent

Beth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay all around. Great views, staff and location. Throughly enjoyed will be coming back again
Stayed 3 nights in Sep 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Location and handy to everything and staff were fantastic 👍
Stayed 2 nights in Sep 2025

10/10 Excellent

Kwee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a superb holiday experience, with beautiful scenery, convenient access to nearby amenities, excellent facilities, and cleanliness
A view from the room
Stayed 2 nights in Aug 2025

10/10 Excellent

Jacqueline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A welcoming, warm and comfortable hotel unit with everything one needs for a lovely stay.
Stayed 2 nights in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Charlotte

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Lee

Stayed 2 nights in Jul 2025

10/10 Excellent

Gregory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Room as advertised, clean and well equipped.
Stayed 1 night in Jul 2025

8/10 Good

Nils Ole

Stayed 1 night in Jul 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

mariah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We always enjoy our stay at St James. It is perfectly locted to shops and the pools. The rooms are comfortable, and equipped with all the necessaries. Good service with friendly staff. We have stayed at many places in Hanmer Springs and this is by far our favorite. Highly recommend.
Stayed 2 nights in Jul 2025

8/10 Good

Amanda

Travelled with partner
Liked: Cleanliness, amenities
Close to town. Clean and tidy with friendly, helpful staff.
Stayed 1 night in Jun 2025

10/10 Excellent

Anna

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Ideal location and quality environment. Sharon (manager) was a fabulous host too.
Stayed 2 nights in Jun 2025

10/10 Excellent

Raewyn

Liked: Cleanliness, amenities, property conditions & facilities
Lovely property, very comfortable rok
Stayed 1 night in Jun 2025

2/10 Terrible

Sai

Disliked: Staff & service
Not worth it for 526NZD
Stayed 1 night in Jun 2025