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L'Arrivée Hotel & Spa

4.0 star property

Photo gallery for L'Arrivée Hotel & Spa

Exterior
Superior Double Room, Private Bathroom
Indoor pool, pool loungers
Interior detail
Daily buffet breakfast (EUR 20.00 per person)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Spa
  • Gym
  • Parking included

Explore the area

View map
Wittbräucker Str. 565, Dortmund, NW, 44267
  • Place, Westfalenhallen
    ‪9 min drive‬
  • Place, Signal Iduna Park
    ‪10 min drive‬
  • Place, Westfalenpark Dortmund
    ‪12 min drive‬
  • Airport, Dortmund (DTM)
    ‪13 min drive‬

Room options

View all photos for Standard Single Room, Private Bathroom

Hypo-allergenic bedding, pillow-top beds, in-room safe

Standard Single Room, Private Bathroom

  • 23 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room, Private Bathroom

Standard Double Room, Private Bathroom

Standard Double Room, Private Bathroom

8.0 out of 10
Very good
(8 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Comfort Double Room, Private Bathroom

Hypo-allergenic bedding, pillow-top beds, in-room safe

Comfort Double Room, Private Bathroom

9.0 out of 10
Wonderful
(6 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room, Private Bathroom

Superior Double Room, Private Bathroom

Superior Double Room, Private Bathroom

9.6 out of 10
Exceptional
(7 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 Double Bed

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About the area

Dortmund

With a stay at L'Arrivée Hotel & Spa in Dortmund (Hörde), you'll be within a 15-minute drive of Westfalenhallen and Signal Iduna Park. .This spa hotel is 17.1 mi (27.5 km) from Starlight Express Theater and 3.2 mi (5.1 km) from KletterMAX Climbing Centre.

What's nearby

  • Phoenix Lake - 9 min drive - 5.2 km
  • Westfalenhallen - 9 min drive - 8.4 km
  • Signal Iduna Park - 10 min drive - 8.4 km
  • Westfalenpark Dortmund - 12 min drive - 7.8 km
  • German Football Museum - 13 min drive - 11.3 km

Getting around

  • Dortmund Hörde Clarenberg Station - 6 min drive
  • Hoerde U-Bahn - 7 min drive
  • Dortmund (DTM) - 24 min drive

Restaurants

  • ‪Jägerheim - ‬17 min walk
  • ‪Overkamp - ‬9 min walk
  • ‪Haus Prein - ‬13 min walk
  • ‪Da Pino - ‬3 min drive
  • ‪Krämer in der Wanne - ‬6 min drive

About this property

L'Arrivée Hotel & Spa

Suburban hotel with 2 restaurants and a full-service spa
L'Arrivée Hotel & Spa offers 70 accommodations with laptop-compatible safes and complimentary bottled water. These individually decorated and furnished accommodations have separate sitting areas. Beds feature pillowtop mattresses. LCD televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

L'Arrivée has 4 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. A variety of treatment therapies are provided, including Ayurvedic.
Stay in one of 70 guestrooms featuring LCD televisions. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an indoor pool, and a hot tub. Additional features at this hotel include complimentary wireless internet access, concierge services, and a fireplace in the lobby.
Grab a bite at Restaurant Vivre, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10 AM and on weekends from 7 AM to 11 AM for a fee.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Dortmund? This hotel has 5382 square feet (500 square meters) of space consisting of conference space and 8 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10 AM and on weekends between 7 AM and 11 AM.
Restaurant Vivre - Overlooking the garden, this restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Louis - Onsite bar. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10 AM on weekdays and 7 AM to 11 AM on weekends; EUR 20 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Louis
  • Restaurant Vivre

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 5,382 square feet of conference space
  • 8 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per pet, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30.00 per day
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 20.00 per person
  • Pet fee: EUR 30 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

L'Arrivée Dortmund
L'Arrivée Hotel
L'Arrivée Hotel Dortmund
L'Arrivée Hotel Spa
L'Arrivée Hotel & Spa Hotel
L'Arrivée Hotel & Spa Dortmund
L'Arrivée Hotel & Spa Hotel Dortmund

L'Arrivée Hotel & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 194 out of 320 reviews
Rating 8 - Good. 98 out of 320 reviews
Rating 6 - Okay. 18 out of 320 reviews
Rating 4 - Poor. 7 out of 320 reviews
Rating 2 - Terrible. 3 out of 320 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Bruce

Stayed 1 night in Feb 2025

2/10 Terrible

Pedro

Business traveller
Liked: Cleanliness
Disliked: Staff & service

Overpriced and understaffed

Extremely expensive for what the hotel is. I only go to Dortmund during a trade show. This is my second time i stay at this hotel but will also be the last. Most of the staff do not speak english, they are not friendly, and they are extremely under staffed specially during the trade show that happens every year and the hotel gets full. Bed is uncomfortable. The Gardens are nice and calming and the breakfast is good. But for 500 euros per day its a pure rip off.. Dinner gets full and you will wait 1h30m for a salad. Not returning
Stayed 2 nights in Sep 2024

10/10 Excellent

Egor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Ahlam

Liked: Cleanliness, staff & service, property conditions & facilities
Très bon choix 👍
Stayed 1 night in May 2024

10/10 Excellent

Nadja

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were really genuine and happy to help. Special atmosphere to the place - not just an upmarket corporate centre. Swimming pool was lovely.
Stayed 1 night in May 2024

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were all very welcoming and helpful. We liked the garden and grounds and the hotel decor. The drink and food were of excellent quality. We spent most of the time in the Spa and was well looked after by Emily who was most attentive, helpful, happy and delightful staff member. The massage was fabulous and relaxing. The L'Arivee is one of the few hotels we would happily book again.
Stayed 2 nights in Apr 2024

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What’s treat this hotel and spa turned out to be. Staff were friendly and helpful. The breakfast was exceptional. Dinners were the best we had in all of Germany! Le Petit Chef was so fun! The spa was excellent. The Finnish sauna was our favorite. Our son lives in Dortmund and this will be our go to hotel when we visit.
Stayed 2 nights in Mar 2024

10/10 Excellent

Stephan, Las Vegas

Stayed 2 nights in Dec 2022

8/10 Good

Brian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2022

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Luxury Hotel In Dortmund Area

Great Luxury Hotel close to my place of work. Good food and ambiance. Convenient location. Nice Rooms.
Stayed 2 nights in Jan 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is the 4th time we have been to this hotel & always enjoy our stay there, lovely hotel in great location for what we want
Stayed 5 nights in Nov 2021

8/10 Good

William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Einfach unglaublich

Mega schönes hotel mit Wellness Bereich. Dortmund ist nicht so schön, aber das Hotel und die nähere Umgebung einfach unglaublich. Sehr sehr nettes Personal, gutes Essen (egal ob Restaurant oder Frühstück), tolle Zimmer und super Bett. Kann ich nur empfehlen
Stayed 2 nights in Jul 2021

10/10 Excellent

ennio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020

10/10 Excellent

Morgan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020

10/10 Excellent

Chris, Reading

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was Clean, Beautiful, Comfortable and Relaxing... Only (tiny) issue was that the 2 beds kept coming apart.... :-)
Stayed 2 nights in Jul 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always love to come here!
Stayed 1 night in Jul 2020

10/10 Excellent

Paula

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t think about it - book your stay

Fabulous hotel and during the COVID-19 crisis the hotel where prepared for the this in every way We visited with my 91 year old mother in law and we all felt safe. This is our third stay and great Reception staff friendly and helpful. Breakfast staff polite and prompt with food delivery and service. Restaurant Rustique serves superb food at reasonable prices in a fantastic area inside and outside. Staff that served us where friendly helpful and made a great end to the day. Plenty of choices to eat and for all diets
Stayed 5 nights in Jul 2020

8/10 Good

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Susanne

Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quite and Comfort

Beautiful area. Great food in the restaurant. The room was very nice. Very quiet area. Would visit again.
Stayed 1 night in Jul 2019

8/10 Good

Dragan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is excellent, in a beautiful part, surrounded by nature. has a very nice spa and welnes ... we spent 3 days to remember ... only on departure, when we checked out we were surprised by the incapability of employees with reception ...
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice Hotel, good amenities

Engineers where happy with hotel and amenities
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019