2/10 Terrible
Joyce
5 May 2025
Disliked: Cleanliness, staff & service, property conditions & facilities
I checked in on 4/30/25 it was not what I reserved yes I reserve stand 2 queens with walk in shower because I had a family member with ADA that wouldn't be able to get in tub anyway I called front desk spoke with Abby she told me to contact expedia so I did I told expedia I was unhappy with room they contact front desk 25 minutes later front desk staff member Abby said I talk with my Boss and she said since I contacted expedia and I wasn't happy with room I needed to leave and she would refund money and I had until 930 pm to check out if not police would be called so I called expedia at 8:26 pm central time so im at front desk checking out at 8:55pm I hear staff member Abby on phone with police sayiny im refusing to leave and im getting aggressive with her. By the way I reserve room for 3people and she stated she needed i.d. from them I wouldn't recommend anyone to stay at this property extended stay america kci tiffany springs.I contacted corporate extended stay on 5/1/2025 they said they would contact me within 24-48 hours never heard back from them and its 5/5/2025
Joyce
Stayed 5 nights in Apr 2025