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Santai Hotel

3.5 star property

Photo gallery for Santai Hotel

Indonesian cuisine
On the beach, scuba diving, snorkelling, sailing
Indonesian cuisine
Minibar, in-room safe, individually decorated, individually furnished
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available

Explore the area

View map
Bunutan, Amed, Karangasem, Bali, 80852
  • Place, Jemeluk Viewpoint
    ‪11 min walk‬
  • Place, Amed Beach
    ‪17 min walk‬
  • Place, Jemeluk Beach
    ‪17 min walk‬

Room options

View all photos for Bungalow, Garden View

Minibar, in-room safe, individually decorated, individually furnished

Bungalow, Garden View

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Bungalow, Ocean View

Minibar, in-room safe, individually decorated, individually furnished

Bungalow, Ocean View

  • 48 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Garden View Suite

Minibar, in-room safe, individually decorated, individually furnished

Garden View Suite

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Ocean View Suite

Minibar, in-room safe, individually decorated, individually furnished

Ocean View Suite

7.0 out of 10
Good
(2 reviews)
  • 40 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

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About the area

Karangasem

When you stay at Santai Hotel in Karangasem, you'll be on the beach, within a 15-minute walk of Amed Beach and Jemeluk Viewpoint. .This beach resort is 0.6 mi (1 km) from Jemeluk Beach and 1.3 mi (2.1 km) from Lipah Beach.
View more Resorts in KarangasemOpens in a new window

What's nearby

  • Jemeluk Viewpoint - 11 min walk - 0.9 km
  • Amed Beach - 17 min walk - 1.4 km
  • Jemeluk Beach - 17 min walk - 1.4 km
  • Lipah Beach - 5 min drive - 3.0 km
  • Candidasa Beach - 52 min drive - 41.5 km

Getting around

  • Ngurah Rai Intl. Airport (DPS) - 179 min drive

Restaurants

  • ‪Amed Kedai - ‬13 min walk
  • ‪Amed Cafe & Restaurant - ‬20 min walk
  • ‪Rimba Cafe - ‬2 min drive
  • ‪Warung Enak - ‬3 min drive
  • ‪Amed Poke - ‬3 min drive

About this property

Santai Hotel

Family-friendly fun on the beach, with outdoor pool
Santai Hotel offers 10 air-conditioned accommodations with minibars and safes. Rooms open to balconies. These individually decorated and furnished accommodations include sofa beds and day beds. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Additionally, rooms include complimentary bottled water and ceiling fans. Housekeeping is offered daily and in-room massages can be requested. Cribs/infant beds (complimentary) and rollaway/extra beds (surcharge) are also available.
An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa, Santai Spa. Services include facials, body treatments, and manicures and pedicures.
Make yourself at home in one of the 10 air-conditioned rooms featuring minibars. Rooms have private balconies. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool and bicycles to rent. This resort also features complimentary wireless internet access, concierge services, and free babysitting. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Enjoy a meal at CocoNut Restaurant or snacks in the coffee shop/cafe. The resort also offers room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
CocoNut Restaurant - This restaurant specializes in Indonesian cuisine.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: IDR 250,000 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • CocoNut Restaurant

Things to do

  • Bicycle rentals
  • Boat tours
  • Children's pool
  • Ecotours
  • Fishing
  • Full-service spa
  • Library
  • Outdoor pool
  • Sailing
  • Scuba diving
  • Snorkelling

Family friendly

  • Children's pool
  • Free babysitting
  • In-room cot
  • In-room sofa bed
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Facials
  • In-room massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift (single-level property)

More

  • 1 floor
  • Smoke-free property

Room amenities

Bedroom

  • Day bed
  • Free cot
  • Rollaway/extra bed (surcharge)
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 369600 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately IDR 250000 per person
  • Airport shuttle fee: IDR 650000 per vehicle (one-way)
  • Rollaway bed fee: IDR 369600 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Santai
Santai Hotel Resort
Santai Hotel
Santai Hotel Karangasem
Santai Karangasem
Santai Hotel Bali Amed
Santai Hotel Karangasem
Santai Hotel Resort Karangasem

Santai Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 53 out of 118 reviews
Rating 8 - Good. 51 out of 118 reviews
Rating 6 - Okay. 9 out of 118 reviews
Rating 4 - Poor. 3 out of 118 reviews
Rating 2 - Terrible. 2 out of 118 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Santai was peaceful and serene. The snorkeling was fabulous. The food was fine. The service great. Is isolated from main beaches, so need a driver or scooter. Better than many of the negative reviews that I read pre trip.
Stayed 5 nights in Nov 2025

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome place - will be back
Stayed 3 nights in Sep 2025

6/10 Okay

Amelia, Embleton

Travelled with partner
Liked: Cleanliness, staff & service
Our room was located at the back of the property, close to the road. There was a lot of traffic noise at night and then early morning, and while outside the control of the hotel, there was road work construction during the day which meant relaxing in the room wasn’t possible. I feel that it should be communicated when booking at the sea view cottage. The room was clean and the staff extremely helpful and friendly.
Stayed 4 nights in Sep 2025

10/10 Excellent

Lynda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay . Would have liked to go for a walk but options were along a narrow road or very rocky beach
Stayed 2 nights in Sep 2025

2/10 Terrible

Aisha

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The staff are very kind and nice. They try their best to accommodate the guests. The breakfast is very generous. They bring a tray of coffee and tee to your balcony early in the morning. These are the only things I liked about this place. It is way over prices for what you get. The main issue is cleanliness, on the first look, it seems clean but not really, everything is run over like the cushions on the balcony are very dirty and stained. I would not sit on them. The room although huge needs serious cleaning. The sheets are old and a bit smelly. The out side shower is full with bugs especially at night, and the bugs find their way to the room. I could not leave anything open. The door does not really look so you do not feel secure. Add to all this the noise. No isolation. So could not sleep for 3 nights. The room is advertised as ocean view but you hardly can see the ocean. The WIFI does not work so you need your own Internet. The hotel is so far from the main places in Amed s you have to walk up and down hilly road with no side curb for almost 20 minutes in the heat. Grab does not really work in Amed. I had to ask them to organize a transport for me to Sanur, and the price was very high. I would not stay in this hotel again. The place have potential if the invest in some renovation and serious cleaning and dealing with infestations. One staff member will tend to the restaurant, make coffee and reception so you should wait for the poor soul to run around. I really loved the
Stayed 3 nights in Sep 2024

8/10 Good

keiko

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is located in front of the beach. However corals are sharp and hard to swim. The gardens are beautiful.
Stayed 4 nights in Jun 2024

8/10 Good

Kelly

Travelled with partner
Liked: Cleanliness, staff & service
Really helpful amd friendly staff. Slightly out of the main town so peaceful by the beach and pool. Morning coffee/tea.service to room a nice touch.
Stayed 5 nights in Mar 2024

4/10 Poor

Kenton

Stayed 3 nights in Dec 2023

8/10 Good

King

8/10 Good

Jeanie, New York, NY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the property is great! We had the ocean view bungalow which was nice to see the ocean and hear the waves. The only downside is the pool is right in front of the bungalow so we heard the guests that were hanging out by the pool.
Stayed 2 nights in Jun 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2019

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ocean front oasis in Amed

We loved oir stay in an ocean view bungalow at Santai. The bumgalow waa comfortable and clean,, with nice touches including comfy furniture on the front porch, morning coffee delivered to your room, and a lovely carved wooden headboard and mirror. The food was excellent and tbe staff was friemdly and helpful.
Sunrise view from our front porch
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Jun 2019

10/10 Excellent

Whitney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

Tommi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place with exellent service

Santai was really nice place. Pool was nice and all the service was superb.
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Beautiful hotel, authentic bamboo structure with wonderful view of the ocean, staff were very nice too. The only downside was the noise, there's a very noisy live music bar close by that kept us awake until midnight, there was construction going on that was still happening when we were there even though the note in the room said it was supposed to be done by that time, and you can very vividly hear the nearby road in the room.
Stayed 2 nights in Nov 2018

8/10 Good

Gege, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place, comfort as expected, friendly staff, direct access to the beach, food was good.
Stayed 4 nights in Nov 2018

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A lovely little hotel!

This is a lovely little hotel. Nice bungalows in a beautiful garden and a great pool. The people are helpful and the restaurant is serving excellent food. The breakfasts are very special. They are served at your table .. no need to run around trying to find your eggs at a buffet. This is more civilized. The hotel is right on the beach and you can snorkel right there. I saw all kind of beautiful fish no more than 100 meters from the hotel. But .. the beaches here are not of the golden sand type. But rather grey pebbles. I stayed for three days and saw no reason to leave the hotel except for jumping into the sea to look at pretty fish. The hotel has everything you need. A great place to relax!
Stayed 3 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heaven on earth. It had everything you can think of. For a layback hotels. All the details have been well thought. The little houses are very clean and comfortable. The staff very alert and nice. The food was excellent. Very relax place. You can snorkel right in front of the hotel. The desk can organize any tour or massage. Our only regret is that ee did not stay long enough.
Stayed 1 night in Jun 2018

2/10 Terrible

Robert, Italy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worse place in Bali and false advertising

Very noisy rooms and low standard it the 4-5 star hotel that it’s advertised in all the major websites We have booked for four people and only 2 towels provided. Linen with hair and stains Room lock Brocken no one borthered to change it Ants in the bed (green ants they bite) Extra bed was a mattress on the floor No one tried to address any issue promptly and/or professionally We left after the first night Very unsafe for kids The hotel it’s old and very decadent The sea its amazing and worth a visit but stay in different hotel
Stayed 2 nights in Apr 2018

6/10 Okay

Chelsea

Liked: Room comfort
Disliked: Staff & service

Airport Shuttle is NOT Roundtrip

Staying at Santai Hotel was very enjoyable and they were very helpful with booking activities. There were a few occasions were I felt the staff or the drivers took liberties to get extra money out of us. On one tour, the driver/ tour guide told us we needed to hire another tour guide to see rice fields. The description stated the guide would already be included, but had to pay extra when we got there. We also found out (the hard way) that the airport shuttle is not roundtrip as advertised and had to pay quite a bit more on check out. They would not talk about the confusion and insisted we pay. The trip was great, except for the ending suprise.
Stayed 3 nights in Jan 2018

8/10 Good

Mike, Montreal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel. Great Staff

The hotel is located in a quiet area. The rooms were great. Food was excellent and the prices were reasonable.

10/10 Excellent

meaghan, winnipeg, mb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel close to the beach.

We found all hotel staff very friendly and attentive. Our room was initially pretty dark and they went in and changed the lights making it much brighter. Pool was nice and the food and drinks at the restaraunt were very good, the best we experienced in our trip to Bali.