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Karuizawa Prince Hotel West

4.0 star property

Photo gallery for Karuizawa Prince Hotel West

Hot springs
3 restaurants, breakfast, lunch, dinner served; Japanese cuisine
3 restaurants, breakfast, lunch, dinner served; Japanese cuisine
3 restaurants, breakfast, lunch, dinner served; Japanese cuisine
Hot springs

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Gym
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Free WiFi

Explore the area

View map
1016-87 Karuizawa, Karuizawa, Nagano-ken, 389-0193
  • Karuizawa Prince Shopping Plaza
    ‪5 min walk‬
  • Karuizawa Prince Hotel Ski Resort
    ‪9 min walk‬
  • Old Karuizawa Ginza Street
    ‪3 min drive‬

Room options

View all photos for West Cottage TypeE(Non-Smoking)

LCD TV

West Cottage TypeE(Non-Smoking)

  • 75 sq m
  • 2 bedrooms
  • Mountain view
  • Sleeps 6
  • 6 Twin Beds

View all photos for West Cottage TypeE(Smoking)

LCD TV

West Cottage TypeE(Smoking)

9.0 out of 10
Wonderful
(2 reviews)
  • 75 sq m
  • 2 bedrooms
  • Mountain view
  • Sleeps 6
  • 6 Twin Beds

View all photos for West Wing Twin Room(Non-Smoking)

View from room

West Wing Twin Room(Non-Smoking)

8.8 out of 10
Excellent
(18 reviews)
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for West Cottage TypeA(Smoking)

2 bedrooms, down duvets, in-room safe, desk

West Cottage TypeA(Smoking)

  • 47 sq m
  • 2 bedrooms
  • Mountain view
  • Sleeps 4
  • 4 Twin Beds

View all photos for Deluxe Terrace Twin Room(Non-Smoking)

Deluxe Terrace Twin Room(Non-Smoking) | Property amenity

Deluxe Terrace Twin Room(Non-Smoking)

9.4 out of 10
Exceptional
(6 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for West Cottage Type D(Smoking)

LCD TV

West Cottage Type D(Smoking)

  • 2 bedrooms
  • Mountain view
  • Sleeps 4
  • 4 Twin Beds

View all photos for West Cottage TypeA(Non-Smoking)

2 bedrooms, down duvets, in-room safe, desk

West Cottage TypeA(Non-Smoking)

  • 47 sq m
  • 2 bedrooms
  • Mountain view
  • Sleeps 4
  • 4 Twin Beds

View all photos for West Cottage Type D(Non-Smoking)

LCD TV

West Cottage Type D(Non-Smoking)

8.0 out of 10
Very good
(3 reviews)
  • 2 bedrooms
  • Mountain view
  • Sleeps 4
  • 4 Twin Beds

View all photos for West Cottage TypeF(Non-Smoking)

Property amenity

West Cottage TypeF(Non-Smoking)

9.4 out of 10
Exceptional
(3 reviews)
  • 95 sq m
  • 4 bedrooms
  • Mountain view
  • Sleeps 8
  • 8 Twin Beds

View all photos for West Cottage TypeF(Smoking)

Property amenity

West Cottage TypeF(Smoking)

  • 95 sq m
  • 4 bedrooms
  • Mountain view
  • Sleeps 8
  • 8 Twin Beds

Similar properties

Hot springs

Karuizawa Prince Hotel East

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
4.2 out of 5, Very good, 467 reviews
Karuizawa Prince Hotel East

About the area

Karuizawa

With a stay at Karuizawa Prince Hotel West, you'll be centrally located in Karuizawa, a 6-minute walk from Karuizawa Prince Shopping Plaza and 14 minutes by foot from Karuizawa Prince Hotel Ski Resort. .This golf hotel is 1.9 mi (3 km) from Old Karuizawa Ginza Street and 3 mi (4.8 km) from Karuizawa Lake Garden.

What's nearby

  • Karuizawa Prince Shopping Plaza - 5 min walk - 0.4 km
  • Karuizawa Prince Hotel Ski Resort - 9 min walk - 0.8 km
  • Old Karuizawa Ginza Street - 3 min drive - 2.8 km
  • Karuizawa Kogen Church - 8 min drive - 6.3 km
  • Hoshino Onsen Hot Spring - 8 min drive - 6.6 km

Getting around

  • Karuizawa Station - 13 min walk
  • Haneda Airport (HND) - 165 min drive

Restaurants

  • ‪軽井沢 味の街 - ‬13 min walk
  • ‪Tully's Coffee - ‬9 min walk
  • ‪軽井沢フラットブレッズ - ‬12 min walk
  • ‪All Day Dining Primrose - ‬16 min walk
  • ‪L'ATELIER de Cafe & Deli - ‬12 min walk

About this property

Karuizawa Prince Hotel West

Slopeside fun with 3 restaurants and golf course
Karuizawa Prince Hotel West offers 430 accommodations with safes and slippers. Beds feature down comforters. LCD televisions are featured in guestrooms. Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, toilets with an electronic bidet, and complimentary toiletries.

This Karuizawa hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can play rounds at the 9-hole golf course and enjoy other recreation facilities including hot springs and 10 outdoor tennis courts. Other recreational amenities include ski-in/ski-out access and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). There are hot springs open between 6:00 AM and 10:30 PM.
Make yourself at home in one of the 430 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.
While the golfer in the family is out on the course, try one of the other recreational amenities offered, such as hot springs or ski-in/ski-out access. Additional amenities at this hotel include complimentary wireless internet access, ski storage, and shopping on site. If you'd like to spend the day shopping, you can hop on the complimentary shuttle.
Satisfy your appetite at ALL DAY DINING LOUNGE/BAR, one of the hotel's 3 restaurants.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Karuizawa? This hotel has 41667 square feet (3871 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
ALL DAY DINING LOUNGE/BAR - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Reservations are required.
日本料理 からまつ - Overlooking the garden, this restaurant specializes in Japanese cuisine and serves breakfast, lunch, and dinner. Reservations are required. Open select days.
中国料理 桃李 - Overlooking the garden, this restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Free shopping centre shuttle
  • Parking on site (JPY 1,000 per night)

Food and drink

  • 3 restaurants

Restaurants on site

  • ALL DAY DINING LOUNGE/BAR
  • 中国料理 桃李
  • 日本料理 からまつ

Things to do

  • 10 outdoor tennis courts
  • 9-hole golf course
  • Bicycle rentals
  • Bowling alley
  • Gym
  • Hot spring
  • Mountain biking
  • Shopping
  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Snowboarding
  • Ziplining

Family friendly

  • Bowling alley
  • Free area shuttle
  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • 41,667 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden

Spa

  • Hot spring
  • Hot springs open from 6:00 AM - 10:30 PM
  • Public indoor mineral hot springs (onsen)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Free extra futon

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 20-inch LCD TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11 AM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests with Half Board plans must book meals in advance.
Dinner reservations are required in all restaurants. Also, guests who book half board rates must arrive prior to 8 PM to receive dinner.
Room names indicate varying check-in and check-out times, which override posted check-in and check-out hours. Smoking preference requests cannot be accommodated for Run of the House bookings.
This property charges a hot spring entrance fee of JPY 2,000 for adults, and JPY 1,850 for children ages 3-12 (no fee for children under 3) for guests booked in West Cottage room types. Guests in these room types may access the hot springs from 6 AM to 7 PM, daily.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: JPY 1000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees may apply to children up to age 6 using existing bedding for items such as meals and will be collected directly at the property per child, per night.

We should mention

Hot springs access available from 6:00 AM to 10:30 PM
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Hotel Karuizawa
Karuizawa Hotel
Karuizawa Prince
Karuizawa Prince Hotel
Prince Hotel Karuizawa
Prince Karuizawa
Prince Karuizawa Hotel
Karuizawa-Machi Prince Hotel
Prince Hotel Karuizawa Machi
Prince Hotel West
Karuizawa Prince West
Prince West
Karuizawa Prince West
Karuizawa Prince Hotel West Hotel
Karuizawa Prince Hotel West Karuizawa
Karuizawa Prince Hotel West Hotel Karuizawa

Karuizawa Prince Hotel West Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 474 out of 1002 reviews
Rating 8 - Good. 353 out of 1002 reviews
Rating 6 - Okay. 119 out of 1002 reviews
Rating 4 - Poor. 31 out of 1002 reviews
Rating 2 - Terrible. 25 out of 1002 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Peter

Liked: Cleanliness, amenities, property conditions & facilities
KPH Guest Service Center Smile Concierge was a welcome surprise after exiting the Karuizawa Station exit. The persons at the GSCSC were extremely helpful and gave me all sorts of guidance for my stay which proved to be very useful Appreciated the shuttle which runs from KPH GSCSC Karuizawas Station to the Karuizawa Prince Hotel. The hotel was quiet, clean and has a coin laundry which was very convienient.
Stayed 2 nights in May 2025

10/10 Excellent

CHI WING PHILIP

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Room is clean and good wifi quality.

They have lot of shuttle bus between main building to small wooden house. Waiting time less than 5min. Room is clean and good wifi quality.
Stayed 1 night in Mar 2025

10/10 Excellent

Haseru

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great stay here.
Stayed 2 nights in Mar 2025

4/10 Poor

Takuya

Travelled with family
Disliked: Property conditions & facilities, room comfort
We rented a cottage, but the room looked like it hadn’t been updated since the 1970s. There were also a lot of ants on our bed, along with some spiders. The A/C didn’t work in the morning, and it was quite cold. They offered to change our room, but it was too inconvenient to move at night, so we just put up with it. Additionally, they charge cottage guests for using the hot spring, which was disappointing. Overall, we were very disappointed with the experience.
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

WIPAPORN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Chiyong

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Room I stayed had beautiful view of ski resort, but it was very quiet, also how they arranged the bathroom and toilet and wash basins was very nice to shared by two persons and with privacy. Also hotel offered very nice public bath, which I would like to recommand very highly. However, choice of food could of been wider, but all and all this place was alot better located and offed better food than other hotels I stayed at Karuizawa before.
Stayed 2 nights in Mar 2025

10/10 Excellent

Kara

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property!! Our room was so peaceful, very spacious, and very renovated. One of the best hotels in Japan that I have stayed in. Onsen was beautiful! Right next to a great outlet mall! Lots to do around the area. We were able to bus and uber around the property.
Stayed 3 nights in Feb 2025

10/10 Excellent

MING TIM

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 3 nights in Feb 2025

2/10 Terrible

Kai Kwong

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service

Service Quality Needs Improvement

1. I experienced unhelpful behavior from bus drivers on two circular routes and felt discriminated against as a Chinese tourist. On several occasions, they required us to exit the bus and take the one in the opposite direction, even though both routes are circular and follow the same path. 2. The bus schedule is insufficient to meet the demand, resulting in buses that are always packed with people 3. The hot spring services close at 7pm. This early closure is quite unexpected and inconvenient, as it is common for guests to enjoy the hot springs after dinner, well beyond 7pm.
Stayed 1 night in Jan 2025

6/10 Okay

Connie

Disliked: Property conditions & facilities
Too far away
Stayed 2 nights in Jan 2025

10/10 Excellent

Jacquelin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will come back again

Great service and convenient for skiing!
Stayed 5 nights in Jan 2025

6/10 Okay

Siu Hong

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Unhelpful staff. No concierge desk and staff unwilling to help make phone calls for dining reservations. Amenities quality doesn’t match the room price. Shuttle jam packed with ppeople and luggages. Convenient location and clean environment. Onsen in good condition. Good place for ski beginners. Convenient place for ski in and out but the rooms are rather small.
Stayed 4 nights in Dec 2024

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Dec 2024

10/10 Excellent

Yue

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A hotel with many different stay options
Stayed 2 nights in Nov 2024

8/10 Good

Joseph, Harwich

Stayed 2 nights in Nov 2024

8/10 Good

Gihardjo, Chicago

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Hui Qi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

WAI YIP

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

4/10 Poor

Ying Chuong

Liked: Staff & service
Disliked: Property conditions & facilities
Normal
Stayed 1 night in Nov 2024

6/10 Okay

Kwun Yue

Travelled with family
Liked: Amenities
I hope the hotel can learn more about the needs of visitors from other Asian regions.
Stayed 2 nights in Oct 2024

10/10 Excellent

debbie

Stayed 2 nights in Oct 2024

10/10 Excellent

Shafi

Travelled with family
Liked: Cleanliness, staff & service
Beautiful surrounding
Stayed 1 night in Jul 2024

10/10 Excellent

Naoko

Travelled with family
Liked: Amenities, property conditions & facilities
grate
Stayed 1 night in Aug 2024

10/10 Excellent

Nakarin

Stayed 2 nights in Feb 2023