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Great hotel and lovely spa

The property is excellent. Sea and the beach are great too. Just did not like that so many people smoke everywhere. Should only smoke in designated areas.

Everything perfect

Disappointing Experience – Not Even Close to 4 Stars I recently stayed at this hotel, and I can honestly say it was one of the worst hotel experiences I’ve had. Despite being listed as a 4-star property, it didn’t even meet basic expectations. Service: Upon arrival, there was no welcome or any friendly interaction from the front desk. The staff didn’t speak English, which made even basic communication difficult. This was a huge issue for me, especially when trying to resolve problems with the room. Room Conditions: The room was dirty, with no lights working. After reporting this, the staff eventually came to replace the bulb. The bathroom was in poor condition, with a broken tap and overall filthiness. To top it off, there was no hot water for a day, and we were left without water entirely for a period. Food & Drinks: We booked all-inclusive, but the food and drink situation was a joke. Breakfast had very limited options, and when we arrived at 8:30 AM (with breakfast until 9 AM), they told us everything was finished. There was also no alcohol included in the all-inclusive package; we were only given wine, and any beer or other spirits came with an extra charge. This was a major letdown considering we paid for all-inclusive. Wi-Fi & Amenities: Wi-Fi wasn’t free; we had to pay an additional €5 per day for access, which is not acceptable in this day and age. There were many broken amenities in the hotel, making it clear that maintenance was not a priority.

Fabulous reception, fabulous guest desk service, they have team it's special for the guest requests upon you chick in the team already create a group on WhatsApp and any updates any attraction any system change any request will be on this WhatsApp so if you need anything you just send a message and it's like a magic it's happening, about the food you have the main restaurant and it's a huge one and they have a lot of restaurants with many cuisines and they have wonderful seafood I absolutely recommend this restaurant for the children sports and the children swimming and the children water parks they have a lot of things I think you need 100 days to finish the hotel Thanks to all workers

Very welcoming staff. Great family entertainment in the evening for adults and children. Spacious hotel with good pool and beach access. Great for families. Good selection of food