Book Kemeys Commander hotels

The room was clean and the bed was comfortable. Fresh towels provided and tea and instant coffee.Shower was in a cubicle in the room itself,so you step out of shower into bedroom, its a very basic ,budget set up.Toilet is separate door. No sitting area only a plastic stool. I was on top floor right next to lift,a little noisy in corridor ,comings and goings and the lift pinging. The room was very warm but as its right on m4 you cannot have windows open as its so very noisy.Heating and cooling is centrally operated so you aren't in control. Truthfully the room was a little run down.Cigarette burns on windowsill, chipped paint and not all lighting was working(complicated switches). Breakfast was cold continental style ,ham cheese croissants ,cereals etc.Was ok. Coffee was nice. Staff all very friendly and helpful, lady on reception said I should have requested a fan.Ill know in future . There was plenty of parking but I had to park quite a distance from door so im glad I didn't have alot of bags. All in all a basic budget hotel in a very noisy motorway.Ok in an emergency but I wouldn't like to stay longer than 1 night.

So I booked a deluxe double room. Travelling for work. The drive in and the first impressions are lovely. However the closer I got to my room the more and more tired the hotel got! My room was certainly not what I would call deluxe Not able to control the temperature in my room WiFi barely worked Bathroom dated and couldn’t get hot water out of the tap No privacy, had french doors that opened out onto the golf course with no net or privacy on the window GDPR breach on the TV showed someone else as a guest on it first and last name Flashing lights in the bathroom Room smelt musty Furniture tired and very dated

I had an awrful experience and for some reason ive got a chsrge of 100 pounds

Great breakfast and lovely hotel and we upgraded to the junior suite, which was lovely and on the top floor so great views of Newport

Rooms was cold and noisy from other rooms

Been staying for weeks lovely people brilliant breakfast