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Mercure Newport Hotel

4.0 star property

Photo gallery for Mercure Newport Hotel

Exterior
Exterior
Exterior
Breakfast, lunch and dinner served
Classic Room, 2 Single Beds

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View map
Chartist Tower, Upper Dock Street, Newport, Wales, NP201DW
  • Place, Riverfront Theatre and Arts Centre
    ‪3 min walk‬
  • Place, Friars Walk Newport
    ‪3 min walk‬
  • Place, Newport Cathedral
    ‪9 min walk‬
  • Airport, Bristol (BRS-Bristol Intl.)
    ‪61 min drive‬

Room options

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed

Classic Room, 1 Double Bed

9.6 out of 10
Exceptional
(45 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Single Beds

Egyptian cotton sheets, premium bedding, Select Comfort beds

Classic Room, 2 Single Beds

8.6 out of 10
Excellent
(7 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 Double Bed (Privilege)

Superior Room, 1 Double Bed (Privilege)

Superior Room, 1 Double Bed (Privilege)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 Double Bed with Sofa bed

Junior Suite, 1 Double Bed with Sofa bed

Junior Suite, 1 Double Bed with Sofa bed

9.4 out of 10
Exceptional
(10 reviews)
  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Double Room, 1 Double Bed, City View

Egyptian cotton sheets, premium bedding, Select Comfort beds

Standard Double Room, 1 Double Bed, City View

  • City view
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Single Beds

Egyptian cotton sheets, premium bedding, Select Comfort beds

Classic Room, 2 Single Beds

9.6 out of 10
Exceptional
(7 reviews)
  • City view
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Room, 1 Double Bed

Egyptian cotton sheets, premium bedding, Select Comfort beds

Classic Room, 1 Double Bed

9.4 out of 10
Exceptional
(36 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 Double Bed

Similar properties

Front of property – evening/night
Holiday Inn Express Newport by IHG
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  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
4.6 out of 5, Wonderful, 1,004 reviews
The price is NZ$132
includes taxes & fees
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Holiday Inn Express Newport by IHG

About the area

Newport

A stay at Mercure Newport Hotel places you in the heart of Newport, within a 10-minute drive of Newport Transporter Bridge and University of Wales-Newport. .This hotel is 5.3 mi (8.5 km) from Llanfrechfa Grange Hospital and 5.4 mi (8.7 km) from Celtic Manor Resort Golf Club.

What's nearby

  • Riverfront Theatre and Arts Centre - 3 min walk - 0.3 km
  • Friars Walk Newport - 3 min walk - 0.3 km
  • Newport Cathedral - 9 min walk - 0.8 km
  • Rodney Parade - 11 min walk - 0.9 km
  • Belle Vue Park - 12 min walk - 1.0 km

Getting around

  • Newport Station - 10 min walk
  • Bristol International Airport (BRS) - 62 min drive

Restaurants

  • ‪The Pen & Wig - ‬4 min walk
  • ‪The Potters - ‬3 min walk
  • ‪The Riverfront - ‬5 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪wagamama - ‬3 min walk

About this property

Mercure Newport Hotel

Mercure Newport Hotel offers 135 accommodations with safes and coffee/tea makers. Select Comfort beds feature Egyptian cotton sheets and premium bedding. 50-inch Smart televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Stay in one of 135 guestrooms featuring Smart televisions. Your Select Comfort bed comes with Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a banquet hall.
Enjoy a satisfying meal at NP20 Bar & Kitchen serving guests of Mercure Newport Hotel. Wrap up your day with a drink at the bar/lounge. Full breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Newport? This hotel has 2099 square feet (195 square meters) of space consisting of conference space and 4 meeting rooms.
Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
NP20 Bar & Kitchen - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 15.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • NP20 Bar & Kitchen

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,099 square feet of conference space
  • 4 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 15 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1966
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Renovated entire property - February 2022
  • Reusable cups
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 15.95 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Property is also known as

Mercure Newport Hotel Hotel
Mercure Newport Hotel Newport
Mercure Newport Hotel Hotel Newport
Mercure Newport Hotel (Opening April 2020)

Mercure Newport Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 690 out of 1007 reviews
Rating 8 - Good. 204 out of 1007 reviews
Rating 6 - Okay. 61 out of 1007 reviews
Rating 4 - Poor. 27 out of 1007 reviews
Rating 2 - Terrible. 25 out of 1007 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Craig

Travelled with group
Liked: Cleanliness, staff & service, amenities
Ok
Stayed 1 night in Jan 2026

2/10 Terrible

Ben

Stayed 1 night in Feb 2026

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, amenities
Very clean and comfortable room. The staff were all very pleasant and helpful.
Stayed 1 night in Jan 2026

8/10 Good

John

Stayed 1 night in Jan 2026

10/10 Excellent

Steven

Stayed 1 night in Jan 2026

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, amenities
Room was spotless, staff were friendly and helpful.
Stayed 3 nights in Jan 2026

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities
Lovely overnight stay ,staff were very friendly and helpful, room was lovely would definitely stay again
Stayed 1 night in Jan 2026

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities
Clean and modern. Friendly staff and great bar.
Stayed 1 night in Jan 2026

10/10 Excellent

Nigel

Business traveller
Liked: Cleanliness, staff & service, amenities
Much better from the inside than out, room was great, very clean and well presented. Staff were really friendly food was good. Parking worked really well. Overall very pleased
Stayed 1 night in Jan 2026

2/10 Terrible

Richard

Stayed 2 nights in Jan 2026

10/10 Excellent

Brian

Stayed 1 night in Jan 2026

10/10 Excellent

Clare

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel with friendly staff
Stayed 1 night in Jan 2026

10/10 Excellent

Jason

Stayed 2 nights in Jan 2026

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room. Quiet stay, excellent sleep.
Stayed 1 night in Jan 2026

10/10 Excellent

Ria

Stayed 3 nights in Dec 2025

10/10 Excellent

SEUNGWAN

Business traveller
Liked: Staff & service
Stayed 3 nights in Jan 2026

10/10 Excellent

Millie-Rae

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean and well maintained with great facilities. Breakfast was very good and staff were kind
Stayed 1 night in Oct 2025

6/10 Okay

Leanne

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
The hotel receptionist had an awful attitude, We asked for an upgrade we were told no but then she changed her mind and wanted to charge an extra fee of £15.00 so we declined. We were placed in a room that was adapted for a disabled person the noises from next door sounded like they were in our room. The room lay out don’t make sense and had to lie on awkwardly to see the Tv.
Stayed 1 night in Jan 2026

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and clean comfortable room.
Stayed 1 night in Dec 2025

10/10 Excellent

ali, Tunbridge wells

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and tidy, little small. Room service dinner was good but menu limited. Staff very helpful.
Stayed 1 night in Dec 2025

10/10 Excellent

Jason

Stayed 1 night in Dec 2025

10/10 Excellent

Ye

Stayed 1 night in Dec 2025

10/10 Excellent

Alex

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable hotel very conveniently located in the city centre.
Stayed 2 nights in Dec 2025

10/10 Excellent

yethurein

Liked: Cleanliness, staff & service, amenities
The room was spotless and I enjoyed my stay
Stayed 1 night in Dec 2025

8/10 Good

Jason

Stayed 2 nights in Dec 2025