6/10 Okay
Cheryl
6 Feb 2026
Liked: Cleanliness
Disliked: Amenities
The room was cold and took a long time to heat up. The pool area was cold as well as the pool. The hot tub was only just warm, the sauna wasn't working properly, wasn't hot, the steam room wasn't working at first untill around 5pm then it was overcrowded because everywhere eles was cold. The restaurant was freezing so i took my food to my room.I complained about this and was told someone would be in touch with me this week but nobody has. I only come for a spa day to relax this didn't happen. I was going to have a massage but didn't want to be disappointed if it was it was cold was told when I complained that no managers were there over the weekend
Cheryl
Stayed 1 night in Jan 2026


















