Book Premier Inn Kettering accommodation from NZ$87

This is a difficult review to write, the hotel cancelled the reservation at 12:17 on the day, 2 hours 43 minutes before check-in. The reason, a room being renovated had not been completed. This was extremely frustrating as the hotel had been contacted directly during the week to confirm the reservation and to discuss specific arrangements regarding the stay and the implications should there be a problem. Contacted Expedia Group, you can only call an American number, who were useless. Contacted the hotel discussed with a person (who I am unable to name, who was excellent) the conversation earlier in the week, she was excellent. called back 20 minutes later and confirmed that she had reinstated the reservation. The hotel is great, the staff in the hotel were excellent, the facilities cannot be faulted, it is just a shame that someone at the hotel believes it is acceptable to cancel a reservation at the last minute and damage the reputation of this establishment.

Nice hotel, good value located on the New Walk that we loved. Quiet location and hotel. Looks like it could do with investment in the property and furniture.

Good

Wonderful

Nice Room with amenities, comfortable bed, helpful staff, restaurant and bar somewhat over priced we would stay here again.

Food wasn't great