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Kigali Marriott Hotel

5.0 star property

Photo gallery for Kigali Marriott Hotel

Outdoor pool, open 6:00 AM to 7:00 PM, pool umbrellas, pool loungers
View from property
Junior Suite, 1 Bedroom, Non Smoking
Meeting facility
2 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Room service
  • Gym

Explore the area

View map
KN 3 Avenue Nyarugenge District, Kigali
  • Place, Nyamirambo Stadium
    ‪5 min drive‬
  • Place, Kigali Heights
    ‪6 min drive‬
  • Place, Kigali Convention Centre
    ‪7 min drive‬
  • Airport, Kigali (KGL-Kigali Intl.)
    ‪13 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Down duvets, pillow-top beds, minibar, in-room safe

Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(10 reviews)
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Non Smoking

Down duvets, pillow-top beds, minibar, in-room safe

Executive Room, 1 King Bed, Non Smoking

  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, Non Smoking

Junior Suite, 1 Bedroom, Non Smoking

Junior Suite, 1 Bedroom, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 96 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Down duvets, pillow-top beds, minibar, in-room safe

Room, 2 Double Beds, Non Smoking

10.0 out of 10
Exceptional
(5 reviews)
  • 36 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Room, 2 Double Beds, Non Smoking, Pool View

Down duvets, pillow-top beds, minibar, in-room safe

Executive Room, 2 Double Beds, Non Smoking, Pool View

  • 36 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Suite, 1 Bedroom, Non Smoking

Executive Suite, 1 Bedroom, Non Smoking | Living area

Executive Suite, 1 Bedroom, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Non Smoking (Balcony)

Presidential Suite, 1 King Bed, Non Smoking (Balcony)

Presidential Suite, 1 King Bed, Non Smoking (Balcony)

  • Sleeps 2
  • 1 King Bed

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About the area

Kigali

A stay at Kigali Marriott Hotel places you in the heart of Kigali, within a 5-minute drive of Union Trade Center and Ntarama Church. .This luxury hotel is 1.1 mi (1.8 km) from Kandt House Museum of Natural History and 1.9 mi (3.1 km) from Club Rafiki.

What's nearby

  • Kigali Genocide Memorial Centre - 4 min drive - 3.8 km
  • Nyamirambo Stadium - 5 min drive - 3.8 km
  • Kigali Heights - 6 min drive - 4.2 km
  • University of Kigali - 6 min drive - 4.2 km
  • Kigali Convention Centre - 7 min drive - 4.5 km

Getting around

  • Kigali (KGL-Kigali Intl.) - 26 min drive

Restaurants

  • ‪Preet Fast Food - ‬9 min walk
  • ‪Hotel des Milles Collines - ‬10 min walk
  • ‪SuCasa - ‬7 min walk
  • ‪Quick Bites - ‬5 min walk
  • ‪Kigali Pan-African Kitchen - ‬6 min walk

About this property

Kigali Marriott Hotel

Luxury hotel with 2 restaurants and a full-service spa
Kigali Marriott Hotel offers 254 air-conditioned accommodations with minibars and safes. Pillowtop beds feature down comforters. 32-inch LCD televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

This Kigali hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include Swedish massages, facials, body wraps, and body scrubs. The spa is equipped with a hot tub and a steam room. A variety of treatment therapies are provided, including Ayurvedic. The spa is open daily.
Make yourself at home in one of the 254 air-conditioned rooms featuring refrigerators and minibars. Your pillowtop bed comes with down comforters. 32-inch LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature designer toiletries and bidets.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an outdoor pool, and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy international cuisine at Iriba Bar & Terrace, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. This hotel has 14 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Iriba Bar & Terrace - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Cucina - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.
Soko - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 23 per person
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Cucina
  • Iriba Bar & Terrace
  • Soko

Things to do

  • 24-hour gym
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 14 meeting rooms
  • 24-hour business centre

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 8 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 40.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 23 per person
  • Airport shuttle fee: USD 45 per vehicle (one-way, maximum occupancy 50)
  • Rollaway bed fee: USD 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:00 AM to 7:00 PM
A car is recommended for transportation to and from this property

Property is also known as

Kigali Marriott
Kigali Marriott Hotel Hotel
Kigali Marriott Hotel Kigali
Kigali Marriott Hotel Hotel Kigali

Kigali Marriott Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 168 out of 233 reviews
Rating 8 - Good. 41 out of 233 reviews
Rating 6 - Okay. 8 out of 233 reviews
Rating 4 - Poor. 7 out of 233 reviews
Rating 2 - Terrible. 9 out of 233 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Michelle

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Jul 2025

4/10 Poor

Michelle

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Confused

Let’s see. Checked in and 5 mins later, somebody walks into our room. No apologies from the hotel even though the bell boy witnessed it. Had to call twice to get wifi in the room. 20 mins later they sent somebody’s stuff to our room. Next day - they don’t clean our room since they STILL think we’re somebody else that has requested no cleaning service. come back in the evening- loud, we’re pushed aside for their vip guest. The people are nice and trying their best, but there is something wrong with their processes. Overpriced. Not smooth like typical Marriott.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was very pleasant and restful. The staff took wonderful care of me and got me to the airport safely.
Stayed 1 night in Jul 2025

10/10 Excellent

Tabitha Mbabazi

Liked: Cleanliness
Stayed 5 nights in Jun 2025

6/10 Okay

Edmund

Stayed 1 night in Jun 2025

10/10 Excellent

Werner

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

NATHANIEL

Stayed 3 nights in May 2025

10/10 Excellent

Rodolfo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel, great room great service really enjoyable
Stayed 1 night in May 2025

10/10 Excellent

Ntokozo Fuzunina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staffs especially Jessica at the front Desk very polite lady. And the ladies and gentleman during breakfast
Stayed 7 nights in May 2025

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and modern hotel
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent, wirh some shortcomings

Decent modern hotel with some shortcomings. They had closed the main restaurant while we were there (without prior notice) and the other restaurant had a limited menu and felt short staffed (it also had a door that would not close properly and so was full of mosquitoes). Overall the food in this hotel was quite disappointing and service was spotty. A notable exception was the concierge service—very professional and helpful, always went the extra mile. Really top knotch concierge. Rooms are spacious and have nice views, and beds are comfortable. I was disappointed by the stains on the carpeting and there was a somewhat weird odor in the hallways—possibly a poor choice of air freshener but it smelled like mold or something stale. You may end up here anyway bc Kigali’s high end options are somewhat limited (and this is among the best) but be aware of these shortcomings. Might especially be worth checking if their restaurant is open.
Stayed 6 nights in Apr 2025

8/10 Good

layo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Deborah, New York

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable rooms, excellent service and just a lovely place to stay.
Stayed 9 nights in Mar 2025

10/10 Excellent

catherine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2025

10/10 Excellent

Rodney

Stayed 7 nights in Mar 2025

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service
Stayed 9 nights in Mar 2025

10/10 Excellent

Deborah, New York

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Really comfortable rooms. Well equipped. Staff very helpful. Convenient high quality dining. Marriott cars always available and convenient. THE best place to stay in Kigali but not cheap - you have to pay for what you get.
Stayed 5 nights in Feb 2025

10/10 Excellent

OWODUNNI

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. The hotel room was nice and roomy and the breakfast spread was wonderful. We had the best time.
Stayed 4 nights in Feb 2025

10/10 Excellent

Rita

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I have stayed at. Great rooms, kind and helpful staff and very good food as well (both buffet and Italian restaurant)
Stayed 4 nights in Jan 2025

10/10 Excellent

Kelsey

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel! Would stay here again.
Stayed 5 nights in Nov 2024

8/10 Good

Joel

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff were excellent, helpful and personable. We only had the buffet breakfast during our stay, and there were many choices all well prepared. The room and bed were very comfortable. A few issues - the TV several times turned on by itself, including in the middle of the night, the shower door didn't close completely and leaked onto the mat, and while I was pleasantly surprised to be offered a takeout breakfast for our early departure to the airport, we did not have the tea I remember ordering. We were happy with our stay and will return for our next trip to Kigali
Stayed 3 nights in Dec 2024

8/10 Good

castro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property
Stayed 1 night in Dec 2024

2/10 Terrible

Mpayimana

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Disappointing

I stayed at the Marriott Kigali, and I must say my experience was very disappointing. The service was far from what I expected from such a renowned establishment. Room service was extremely slow, and when my order finally arrived, it was not what I had requested. Additionally, I noticed a lack of attention towards the guests, which truly ruined my stay. I was hoping for better service and more care from the staff. I do not recommend this hotel if you are looking for quality service.
Stayed 1 night in Dec 2024

10/10 Excellent

alfredo

Stayed 4 nights in Dec 2024