Kigali Serena Hotel Kigali, RWA - Best Price Guarantee

Room type	Options	Nightly price	Book
Deluxe Room Room with view 30 square metres 1 Queen Bed and 2 Twin Beds (Extra beds available: Cot) Room sleeps 2 guests Room cleanliness: Exceptional! 4.6 1 Queen Bed and 2 Twin Beds 323-sq-foot room with city views Internet - Free WiFi Entertainment - 42-inch TV with satellite channels Food & Drink - Coffee/tea maker, minibar (fees may apply), and 24-hour room service Sleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers Practical - Safe, iron/ironing board, and desk; free cribs/infant beds available on request Comfort - Air conditioning and daily housekeeping Accessibility - Raised toilet seat Need to Know - No housekeeping, no rollaway/extra beds available Smoking And Non-Smoking Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Other room types
Superior Room Room with view 30 square metres 1 King Bed and 2 Twin Beds (Extra beds available: Cot) Room sleeps 2 guests (up to 1 child) Room cleanliness: Exceptional! 4.6 1 King Bed and 2 Twin Beds 323-sq-foot soundproofed room, balcony with city views Internet - Free WiFi Entertainment - 42-inch TV with satellite channels Food & Drink - Coffee/tea maker, minibar (fees may apply), and 24-hour room service Sleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers Practical - Safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request Comfort - Air conditioning and daily housekeeping Accessibility - Raised toilet seat Need to Know - No housekeeping Smoking And Non-Smoking Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Executive Suite Room with view 70 square metres 1 King Bed (Extra beds available: Cot) Room sleeps 2 guests (up to 1 child) Room cleanliness: Exceptional! 4.6 1 King Bed 753-sq-foot room with city views Layout - Bedroom, living room, and dining area Internet - Free WiFi Entertainment - 42-inch TV with satellite channels Food & Drink - Coffee/tea maker, minibar (fees may apply), and 24-hour room service Sleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers Practical - Safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request Comfort - Air conditioning and daily housekeeping Accessibility - Raised toilet seat Need to Know - No housekeeping Smoking And Non-Smoking Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Standard Room Room with view 25 square metres 1 Queen Bed (Extra beds available: Cot) Room sleeps 2 guests Room cleanliness: Exceptional! 4.6 1 Queen Bed 269-sq-foot room with city views Internet - Free WiFi Entertainment - 42-inch TV with satellite channels Food & Drink - Coffee/tea maker, minibar (fees may apply), and 24-hour room service Sleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers Practical - Safe, iron/ironing board, and desk; free cribs/infant beds available on request Comfort - Air conditioning and daily housekeeping Accessibility - Raised toilet seat Need to Know - No housekeeping, no rollaway/extra beds available Smoking And Non-Smoking Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price

Hotel Amenities

Lift
Fitness facilities
Hair salon
Concierge services
Gift shops or newsstand
Total number of rooms - 148
Number of floors - 5
Number of buildings/towers - 4
Airport transport (surcharge)
Laundry facilities
Garden
Free breakfast
Children's pool
Safe-deposit box at front desk
Spa services on site
Multilingual staff
24-hour front desk
Business centre
Express check-out
Dry cleaning/laundry service
Limo or Town Car service available
Spa treatment room(s)
Meeting rooms
Steam room
Sauna
Smoke-free property
Wedding services
Express check-in
Tours/ticket assistance
Free WiFi
Number of restaurants - 1
24-hour business centre
Number of outdoor pools - 1
Snack bar/deli
Free self parking
Number of bars/lounges - 1
Number of poolside bars - 1
Number of coffee shops/cafes - 1
Daily
Luggage storage
Terrace
Free continental breakfast
Babysitting or childcare (surcharge)
Banquet hall

Family Friendly Amenities

Number of outdoor pools - 1
Children's pool
Free WiFi
Soundproofed rooms
Snack bar/deli
Laundry facilities
Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi , Internet access (surcharge)

Available in some public areas: Free WiFi

Languages spoken

English
French
Swahili

Parking

Free self parking

Room Amenities

Kigali Serena Hotel offers 148 air-conditioned accommodations with minibars and safes. Televisions come with satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries. This Kigali hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Air conditioning
Television
Wheelchair accessible
Minibar
Daily housekeeping
Phone
Private bathroom
Bathrobes
Free toiletries
Hair dryer
Iron/ironing board
In-room safe
Room service (24 hours)
Desk
Soundproofed rooms
Blackout drapes/curtains
Internet access (surcharge)
Slippers
Shower/tub combination
Satellite TV service
Free WiFi
TV size 42
TV size (measurement) inch
Connecting/adjoining rooms available
Electric kettle
Towels provided
Linens provided
Number of bathrooms: 1
No housekeeping
Number of beds 3
Electrical adaptors/chargers
Raised toilet seat
Low-height counters/sink
Grab bar – Near toilet
Emergency pull cord in bathroom

Where to Eat

A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM.

The Milima Restaurant - This restaurant serves breakfast, lunch, and dinner.

The Sokoni Restaurant - Onsite restaurant.

24-hour room service is available.

Nearby Things to do

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

Spa Services

Body treatments
Facial treatments
Number of treatment rooms 2
Couples treatment rooms
Manicures and pedicures
Body wraps
Body scrubs
Aromatherapy treatments
Massages
Hot stone massage
Deep tissue massage
Swedish massage
Reflexology

Accessibility

Wheelchair-accessible parking
Wheelchair accessible (may have limitations)
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible on-site restaurant
Visual alarms in hallways
Wheelchairs available on site

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Hotel Policies

Check-in

Check-in time starts at 2:00 PM

Minimum check-in age is: 18

Check-in time ends at midnight

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

Children are welcome.
Rollaway/extra beds are available for RWF 150.0 per night.
Cribs (infant beds) are available for RWF 40.0 per day.

Pet Policy

No pets or service animals allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Contactless check-in is available.

Service animals not allowed

Debit cards

UnionPay

Staffed front desk

Smoke detector

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is not available for guests

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is available

Property confirms they are implementing enhanced cleaning measures

gap period enforced between guest stays 24 hours

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)

Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

Optional extras

Airport shuttle fee: RWF 35 per person (one-way)
Airport shuttle fee per child: RWF 18 (one-way), (from 4 to 12 years old)
Crib (infant bed) fee: RWF 40.0 per day
Rollaway bed fee: RWF 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

Hotel Kigali
Hotel Kigali Serena
Hotel Serena Kigali
Kigali Hotel
Kigali Hotel Serena
Kigali Serena
Kigali Serena Hotel
Serena Hotel Kigali
Serena Kigali
Serena Kigali Hotel
Kigali Serena Hotel Hotel
Kigali Serena Hotel Kigali
Kigali Serena Hotel Hotel Kigali

We should mention

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

No pets and no service animals are allowed at this property.

Contactless check-in is available.

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Kigali Serena Hotel

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Get an overview of this hotel
Luxury hotel with free breakfast connected to the convention center in Kigali

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Languages spoken

Kigali Serena Hotel

Hotel Amenities