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Grand Hotel Excelsior Port Royal

3.5 star property

Photo gallery for Grand Hotel Excelsior Port Royal

Boating
Exterior
Family Suite
Breakfast, lunch, dinner served; beach views
Exterior

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services

Explore the area

View map
1 Port Royal Street, Kingston, Saint Andrew
  • Place, Old Gaol House
    ‪4 min walk‬
  • Place, St Peter’s Church
    ‪6 min walk‬
  • Place, Fort Charles
    ‪10 min walk‬
  • Airport, Kingston (KIN-Norman Manley Intl.)
    ‪11 min drive‬

Room options

View all photos for Connecting Standard Double Room

Connecting Standard Double Room

Connecting Standard Double Room

  • 65 sq m
  • 2 bedrooms
  • Sleeps 8
  • 4 Queen Beds

View all photos for Family Suite

Family Suite

Family Suite

  • 80 sq m
  • 2 bedrooms
  • Sleeps 6
  • 3 King Beds

Bond Suite

  • Ocean view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Connecting Superior King

Connecting Superior King

Connecting Superior King

  • 65 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Family Room

Family Room

Family Room

  • Beach view
  • 47 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room

Standard Room

Standard Room

  • Park view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe King Room

Deluxe King Room

Deluxe King Room

  • Partial sea view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • Garden view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior King Room

Superior King Room

Superior King Room

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Property grounds
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  • Breakfast included
  • Parking included
  • Free Wi-Fi
4.0 out of 5, Very good, 1,005 reviews
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About the area

Kingston

With a stay at Grand Hotel Excelsior Port Royal in Kingston, you'll be 0.6 mi (0.9 km) from Fort Charles and 14.3 mi (23 km) from Jamaica Conference Center. .This hotel is 14.6 mi (23.5 km) from National Gallery of Jamaica and 14.6 mi (23.5 km) from African-Caribbean Heritage Centre.

What's nearby

  • Old Gaol House - 4 min walk - 0.4 km
  • Old Naval Hospital - 5 min walk - 0.5 km
  • St Peter’s Church - 6 min walk - 0.5 km
  • Fort Charles - 10 min walk - 0.9 km
  • Jamaica Conference Center - 29 min drive - 27.5 km

Getting around

  • Norman Manley Intl. Airport (KIN) - 10 min drive

Restaurants

  • ‪Jav-nick Restaurant - ‬38 min drive
  • ‪Ken's Wildflower Bar and lounge - ‬39 min drive
  • ‪Jolly's Seafood Restaurant - ‬38 min drive
  • ‪Captains Bakery - ‬36 min drive
  • ‪Acropolis Gaming & Entertainment Centre - ‬39 min drive

About this property

Grand Hotel Excelsior Port Royal

Grand Hotel Excelsior Port Royal offers 60 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Televisions come with cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 60 individually decorated guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Grab a bite at Red Jack, a beachfront fine-dining restaurant which features a bar/lounge and a garden view. Mingle with other guests at the complimentary reception, held daily. A complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM.
Featured amenities include express check-out, dry cleaning/laundry services, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
A complimentary buffet breakfast is served each morning between 7:30 AM and 10:30 AM. A complimentary manager's reception is offered each day.
Red Jack - This beachfront fine-dining restaurant serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Open 24 hours.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Red Jack

Things to do

  • 24-hour pool access
  • Boat tours
  • Fishing
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Travel cot

Conveniences

  • Laundry facilities
  • Newspapers in lobby

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting rooms

Outdoors

  • Garden
  • On the boardwalk/promenade
  • On the waterfront
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Stair-free path to entrance
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • 4 buildings
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1950
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open Monday - Sunday (7:00 AM - 11:00 PM)
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 35 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Airport shuttle fee: USD 20 per person (roundtrip)
  • Rollaway bed fee: USD 35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
24-hour pool access
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Grand Port Royal Hotel Marina
Grand Port Royal Hotel Marina Kingston
Grand Port Royal Marina
Grand Port Royal Marina Kingston
Grand Port Royal Hotel Marina Spa
Grand Excelsior Royal Kingston
Grand Port Royal Hotel Marina Spa
Grand Hotel Excelsior Port Royal Hotel
Grand Hotel Excelsior Port Royal Kingston
Grand Hotel Excelsior Port Royal Hotel Kingston

Grand Hotel Excelsior Port Royal Reviews

Reviews

6.6
Rating 10 - Excellent. 201 out of 918 reviews
Rating 8 - Good. 225 out of 918 reviews
Rating 6 - Okay. 224 out of 918 reviews
Rating 4 - Poor. 119 out of 918 reviews
Rating 2 - Terrible. 149 out of 918 reviews

7.0/10

Cleanliness

7.2/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Toron

Stayed 3 nights in Dec 2025

6/10 Okay

Akeem

Stayed 1 night in Dec 2025

6/10 Okay

David

Business traveller, Travelled with group
Somewhat
Stayed 1 night in Dec 2025

10/10 Excellent

Justin

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Dec 2025

6/10 Okay

Stephanie

Travelled with partner
Liked: Staff & service
Some of the units are rundown and we had to change room due to the shower being flooded
Stayed 5 nights in Nov 2025

10/10 Excellent

kerry, Boynton Beach

Stayed 1 night in Oct 2025

10/10 Excellent

Ricardo

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Breathtaking views and fabulously tranquil seems hardly possible its so close the Kingston town and the airport. Fabulously spacious and beautifully decorated room. Staff were very helpful & accommodating.
Stayed 1 night in Nov 2025

10/10 Excellent

Austin

Liked: Cleanliness, amenities, property conditions & facilities
Always the kindest staff and greatest view. Rooms are spotless with comfortable beds and cold AC!
Stayed 1 night in Nov 2025

8/10 Good

Venessa

Travelled with family, Travelled with partner, Travelled with group
The room was good and the service as well.
Stayed 3 nights in Nov 2025

2/10 Terrible

Christopher

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ridiculous menu the most embarrassing place to call hotel, this place has lost its value, no fresh towels every night after getting in off the road have to go front desk and beg for towels n wash cloth, and u better not have an appetite as there breakfast is a disgrace with no effort to feed you, this my last time staying here, not sure if it's new management but i can tell you we definitely wont be going back ever it was very disgusting
Stayed 4 nights in Nov 2025

10/10 Excellent

Austin

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Room was very nice and clean, restaurant was outstanding - I got snapper Escovitch and shrimp martini. The view is unbeatable in Port Royale. Very calm atmosphere and they will arrange pickup for airport 24/7.
Stayed 1 night in Nov 2025

10/10 Excellent

shena

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless
Stayed 3 nights in Nov 2025

10/10 Excellent

FALLON, Brooklyn

Liked: Cleanliness, amenities, property conditions & facilities
The hospitality is unmatched! The cleanliness and food was amazing! The pool was everything. Quaint calm getaway can’t wait to comeback.
Stayed 1 night in Oct 2025

10/10 Excellent

shena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

shena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 3 nights in Oct 2025

10/10 Excellent

Sasher-Gaye

Liked: Staff & service
Stayed 1 night in Oct 2025

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great for my type of vacation. Everything I needed was in walking distance of the hotel. Only thing wrong was that the tv didn't work but it didn't diminish from my comfort. I will be back 😄
Stayed 4 nights in Oct 2025

10/10 Excellent

ANDRES, Panama City

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
100%
Stayed 2 nights in Aug 2025

10/10 Excellent

Ramand

Stayed 1 night in Sep 2025

6/10 Okay

Jillian

Stayed 3 nights in Sep 2025

8/10 Good

Lawrence, New Orleans

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For a 1 nighter very comfortable
Stayed 1 night in Aug 2025

10/10 Excellent

Michael, Chicago

Liked: Cleanliness
Stayed 1 night in Aug 2025

8/10 Good

Rashauna

Decent stay
Stayed 1 night in Aug 2025

6/10 Okay

stacey

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Front desk staff were very welcoming. Bar/restaurant staff could use a little work. Not attentive customer service lacking
Stayed 1 night in Aug 2025

10/10 Excellent

Lawrence, New Orleans

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a 1 nighter that went well. No problems or issues.
Stayed 1 night in Aug 2025