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Best Western Knoxville Airport/Alcoa

2.5 star property

Photo gallery for Best Western Knoxville Airport/Alcoa

Free daily buffet breakfast
Property amenity
Indoor pool
Exterior
Standard Room, 1 King Bed, Accessible, Bathtub

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping

Explore the area

View map
162 Cusick Rd, Alcoa, TN, 37701
  • Place, Capitol Theatre
    ‪7 min drive‬
  • Place, Maryville College
    ‪8 min drive‬
  • Place, Foothills Mall
    ‪8 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪13 min walk‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking (with Sofabed)

Standard Room, 1 King Bed, Non Smoking (with Sofabed)

Standard Room, 1 King Bed, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (with Sofabed)

Suite, 2 Queen Beds, Non Smoking (with Sofabed)

Suite, 2 Queen Beds, Non Smoking (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

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About the area

Alcoa

When you stay at Best Western Knoxville Airport/Alcoa in Alcoa, you'll be near the airport, within a 15-minute drive of University of Tennessee and Neyland Stadium. .This hotel is 23.4 mi (37.7 km) from Great Smoky Mountains National Park and 12.8 mi (20.6 km) from Knoxville Convention Center.

What's nearby

  • Capitol Theatre - 7 min drive - 7.9 km
  • Maryville College - 8 min drive - 8.9 km
  • Foothills Mall - 8 min drive - 9.5 km
  • Cades Cove Museum - 9 min drive - 9.9 km
  • Blount County Historical Museum - 9 min drive - 9.9 km

Getting around

  • McGhee Tyson Airport (TYS) - 2 min drive

Restaurants

  • ‪Ruby Tuesday - ‬4 min drive
  • ‪Texas Roadhouse - ‬4 min drive
  • ‪Swig - ‬4 min drive
  • ‪Starbucks - ‬2 min walk
  • ‪Kickback Jack’s - ‬3 min drive

About this property

Best Western Knoxville Airport/Alcoa

Hotel in Alcoa with free breakfast and airport shuttle service
Best Western Knoxville Airport/Alcoa offers 62 air-conditioned accommodations with coffee/tea makers and hair dryers. 50-inch Smart televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and complimentary toiletries.

This Alcoa hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 62 air-conditioned rooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, while 50-inch Smart televisions with cable programming provide entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Enjoy recreational amenities such as an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access and a vending machine.
A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. A roundtrip airport shuttle is complimentary (available 24 hours).
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour free return airport shuttle on request
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Extended parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Built in 2003
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Fan
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Extended parking fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to midnight
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Inn Alcoa
Best Alcoa
Country Inn Suites By Carlson Knoxville Airport TN
Country Inn Suites by Radisson Knoxville Airport TN
Best Knoxville Alcoa Alcoa
Best Western Knoxville Airport/Alcoa Hotel
Best Western Knoxville Airport/Alcoa Alcoa
Best Western Knoxville Airport/Alcoa Hotel Alcoa

Reviews

Best Western Knoxville Airport/Alcoa Reviews

8.4

Very good

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 551 out of 1038 reviews
Rating 8 - Good. 264 out of 1038 reviews
Rating 6 - Okay. 119 out of 1038 reviews
Rating 4 - Poor. 56 out of 1038 reviews
Rating 2 - Terrible. 48 out of 1038 reviews

Reviews

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I appreciated the breakfast options.
Stayed 1 night in Aug 2025

4/10 Poor

Stephen

Liked: Cleanliness, staff & service
Bed was extremely uncomfortable. Felt like I was laying on a metal bedframe with no cushion. And there were no trash cans in my room
Stayed 2 nights in Aug 2025

2/10 Terrible

Corrinna

Travelled with family
Disliked: Property conditions & facilities
We arrived late When we checked in the elevator was not working There were no rooms on the main floor for us to check into to accommodate all of us We had to carry our luggage that weighed 75 pounds each up to the third floor Our room was 79° It’s one in the morning We have a flight at six. There is no way we are going to be able to sleep in such hot conditions to catch a flight in the morning. The girl at the desk did everything she could I know this isn’t her fault she did the best she could But I would never stay here again Given how hot the room was
Stayed 1 night in Aug 2025

10/10 Excellent

Missy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt safe, the room was clean and the price was reasonable
Stayed 1 night in Aug 2025

6/10 Okay

Doug

Liked: Staff & service
Over all it was a decent stay. Breakfast isnt to par. Price could be adjustable per night
Stayed 1 night in Jul 2025

10/10 Excellent

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice and clean, and the beds were very comfortable!
Stayed 1 night in Jul 2025

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for travel.
Stayed 1 night in Jul 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities
The facultie and staff was supper kind and helpful, the breakfast was yummy and the bathroom in my room was squicky clean! I was a little concerned about some things though. In the room i stayed in, there was a strang smell, but, i wasnt able to locate where it was coming from, the AC unit was also a little dirty. The bed it self was clean and comfortable, and the toiletries they gave were fresh and new. Ultimately this is a five star review. It wasnt a bad experience at all.
Stayed 1 night in Jul 2025

8/10 Good

WENFANG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Samuel

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Jul 2025

10/10 Excellent

Walt, Tonganoxie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Whirlpool
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was quick no real complaints. Met our needs for the night breakfast was ok not bad but not great!
Stayed 1 night in Jul 2025

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities
Great people clean hotel
Stayed 1 night in Jul 2025

10/10 Excellent

John

Stayed 1 night in Jul 2025

8/10 Good

Pauline

Liked: Cleanliness
The property was clean but very basic.
Stayed 1 night in Jul 2025

6/10 Okay

Candace

Stayed 1 night in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

6/10 Okay

Laura, Highlands Ranch

Business traveller
Liked: Staff & service
This hotel is perfect for someone stranded at the airport who just needs a bed and a safe place to be. It is reasonable and the staff is super friendly and helpful. The property is older and needs some upgrades. My room was super musty and the AC unit had a strong mildew-smell to it. On the surface the room seemed pretty clean, but it definitely smelled less than fresh. It served its purpose, but I would not stay there again if I could help it. .
Stayed 1 night in Jun 2025

2/10 Terrible

kimrey

Stayed 3 nights in Jun 2025

10/10 Excellent

Kathia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful
Stayed 1 night in Jun 2025

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the location and the cleanliness of the place and especially the breakfast area. The lady kept everything stocked and cleaned, she was great!
Stayed 2 nights in Jun 2025

10/10 Excellent

Dena

Stayed 1 night in May 2025

6/10 Okay

Donna

Stayed 1 night in Jun 2025