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Tru by Hilton Alcoa Knoxville Airport

2.5 star property

Photo gallery for Tru by Hilton Alcoa Knoxville Airport

Reception
Lobby
Reception
Room, 2 Queen Beds, Accessible (Roll-In Shower)
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Pet-friendly
  • Air conditioning
  • Free WiFi
  • Parking included

Explore the area

View map
125 FURROW WAY, Alcoa, TN, 37701
  • Place, Capitol Theatre
    ‪6 min drive‬
  • Place, Maryville College
    ‪8 min drive‬
  • Place, Foothills Mall
    ‪8 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪10 min walk‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

8.6 out of 10
Excellent
(37 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower, Mobility & Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Room, 1 King Bed, Accessible (Hearing)

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(22 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Room, 2 Queen Beds, Accessible (Roll-In Shower)

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Room, 2 Queen Beds, Accessible (Hearing)

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

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About the area

Alcoa

With a stay at Tru by Hilton Alcoa Knoxville Airport in Alcoa, you'll be within a 15-minute drive of University of Tennessee and Neyland Stadium. .This hotel is 23.4 mi (37.6 km) from Great Smoky Mountains National Park and 12.8 mi (20.6 km) from Knoxville Convention Center.

What's nearby

  • Capitol Theatre - 6 min drive - 7.6 km
  • Maryville College - 8 min drive - 8.5 km
  • Foothills Mall - 8 min drive - 9.2 km
  • Cades Cove Museum - 8 min drive - 9.6 km
  • Blount County Historical Museum - 8 min drive - 9.6 km

Getting around

  • McGhee Tyson Airport (TYS) - 2 min drive

Restaurants

  • ‪Ruby Tuesday - ‬4 min drive
  • ‪Texas Roadhouse - ‬4 min drive
  • ‪Swig - ‬4 min drive
  • ‪Starbucks - ‬4 min walk
  • ‪Kickback Jack’s - ‬3 min drive

About this property

Tru by Hilton Alcoa Knoxville Airport

Hotel in Alcoa with free breakfast and a fitness center
Guest accommodations at Tru by Hilton Alcoa Knoxville Airport offer air conditioning. Rooms open to balconies. These individually decorated and furnished accommodations include desks. Flat-screen televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access.
Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the air-conditioned rooms featuring flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment.
Enjoy the recreation opportunities such as a fitness center or make use of other amenities including complimentary wireless internet access.
A complimentary on-the-go breakfast is included.
Featured amenities include a business center, a 24-hour front desk, and a safe deposit box at the front desk. Free self parking is available onsite.
Guests are offered a complimentary on-the-go breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Safe at front desk

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru By Hilton Alcoa Knoxville
TRU BY Hilton Alcoa Knoxville Airport Hotel
TRU BY Hilton Alcoa Knoxville Airport ALCOA
TRU BY Hilton Alcoa Knoxville Airport Hotel ALCOA

Reviews

Tru by Hilton Alcoa Knoxville Airport Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 378 out of 618 reviews
Rating 8 - Good. 127 out of 618 reviews
Rating 6 - Okay. 59 out of 618 reviews
Rating 4 - Poor. 30 out of 618 reviews
Rating 2 - Terrible. 24 out of 618 reviews

Reviews

8/10 Good

Tommy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Chris

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel was fine but computer to badge door pass was out on one computer, one elevator was out and the air conditioning in the hallway was out. Needs some maintenance.
Stayed 1 night in Aug 2025

10/10 Excellent

Pam

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were just staying over night because we had an early morning flight. Everyone was so nice and accommodating! we got a great nights sleep, and a quick shuttle ride at 5:45 am! Liked the restaurant next door as well!
Stayed 1 night in Jul 2025

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super comfortable bed

I was so excited to be at a hotel that had an amazing bed, comfy sheets and pillows. The air conditioner kept me nice and cool. Shower was great! No coffee in room but free coffee downstairs 24 hours. I will definitely stay here again!
Stayed 1 night in Jul 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying but not the last. Many amenities, both in the room and in the lobby. Very clean and comfortable room.
Stayed 2 nights in Jul 2025

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jul 2025

8/10 Good

Denny

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Matthew

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

I’ve seen better

We just stayed for the night, but the rooms are small (we had a two queen bedroom), the TV did not work because their satellite provider was having issues. The door to our shower didn’t close all the way to water leaked out of the shower. The beds were uncomfortable
Stayed 1 night in Jul 2025

4/10 Poor

Amie

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Skip it!! The first room had a strong smell of urine near the bed. The bathroom had pubic hair on the fixtures and urine around the base of the toilet. No toilet paper. We requested a move. The second room smelled much more pleasant. However there was a large skid mark on the toilet seat. Shower was moldy. Crumbs and hair around the bed frame platform. Staff were polite. Common areas were clean and inviting.
Stayed 1 night in Jul 2025

10/10 Excellent

james

Stayed 3 nights in Jun 2025

8/10 Good

Lori Wilber

Liked: Staff & service, property conditions & facilities
It was clean, bright and the staff was super friendly.
Stayed 1 night in Jul 2025

6/10 Okay

Patricia

Travelled with family
Liked: Cleanliness
Clean and new appearance Room was quite small
Stayed 1 night in Jun 2025

4/10 Poor

Qwutaria

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness
I didn’t get room service ! And they charged me for a night when I didn’t even stay .
Stayed 3 nights in Jun 2025

4/10 Poor

Diane

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff were lovely. Facilities are dirty and starting to look run down. Location was loud and the exit onto the main road was treacherous - high traffic area with no stop lights. Expensive for what it was.
Stayed 1 night in Jun 2025

8/10 Good

Ronald

Business traveller
Liked: Amenities, property conditions & facilities
It was great. Perfect for sleep
Stayed 1 night in Jun 2025

8/10 Good

Shane, Kingsport

Stayed 1 night in Jun 2025

10/10 Excellent

Tina

Stayed 1 night in Jun 2025

6/10 Okay

Dale

Travelled with group
Liked: Cleanliness
The floors are too thin; you can hear every step above you. We were unpleasantly surprised at the volume of air traffic at the airport across the street. Wouldn’t suggest this hotel to a family member or friend.
Stayed 2 nights in Jun 2025

10/10 Excellent

Stoney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient to Knoxville and Maryville...lots of restaurants and attractions...across from the airport...
Stayed 1 night in Jun 2025

10/10 Excellent

Kristi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly check in. Breakfast was good. Coffee available 24 hours and fresh. Felt comfortable.
Stayed 1 night in Jun 2025

6/10 Okay

John

Business traveller
Liked: Staff & service, amenities
Please add chairs outside for people to be able to sit outside in the evenings
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Jennifer

Stayed 1 night in May 2025

6/10 Okay

Sean

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The weekend staff was very different then the weekday staff. The front desk at check in at check out not as attentive. The cleaning staff and van driver were very good. Great property
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location for the airline

This was an overnight for an early flight. The staff were friendly and helpful. The room looked clean and we felt safe. I find the mattress too soft, but that's personal. Ruby Tuesday is walking distance. All was perfect for our needs.
Stayed 1 night in May 2025