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Room type Options Nightly price Book
Classic Room, 1 Double Bed
18 square metres
1 Double Bed
Room sleeps 2 guests
Select dates to see price
Other room types
Superior Room, 1 Queen Bed with Sofa bed
24 square metres
1 Queen Bed and 1 Double Sofa Bed
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Privilege, Room, 1 Double Bed
20 square metres
1 Double Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Classic Twin Room, 2 Single Beds
19 square metres
2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Upscale eco-certified hotel, walk to Kraków Barbican

Popular property highlights

Free WiFi
Pets allowed
24-hour business centre
Laundry facilities
Smoke-free property

Mercure Krakow Stare Miasto (Old Town) is centrally located in Kraków, a 5-minute walk from Kraków Barbican and 11 minutes by foot from Main Market Square. This upscale hotel is 1.1 mi (1.8 km) from Cloth Hall and 1.1 mi (1.8 km) from St. Mary's Basilica.

Make yourself at home in one of the 198 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Don't miss out on recreational opportunities including a fitness center and bicycles to rent. This hotel also features complimentary wireless internet access, concierge services, and a reception hall.

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11 AM for a fee.

Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Kraków? This hotel has 3229 square feet (300 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Languages spoken

  • English

Show all languages

Mercure Krakow Stare Miasto (Old Town)

Pawia 18 B, Kraków, 31154

Hotel Amenities

Hotel Amenities

  • Lift
  • Fitness facilities
  • Concierge services
  • Total number of rooms - 198
  • Number of floors - 7
  • Number of buildings/towers - 1
  • Airport transport (surcharge)
  • Conference space
  • Breakfast available (surcharge)
  • Laundry facilities
  • Safe-deposit box at front desk
  • Multilingual staff
  • Free newspapers in lobby
  • 24-hour front desk
  • Business centre
  • Dry cleaning/laundry service
  • Meeting rooms
  • Smoke-free property
  • Tours/ticket assistance
  • Free WiFi
  • Year Built – 2016
  • Number of restaurants - 1
  • 24-hour business centre
  • Conference space size (feet) - 3229
  • Conference space size (meters) - 300
  • Conference centre
  • Self parking (surcharge)
  • Computer station
  • Number of bars/lounges - 1
  • Luggage storage
  • Electric car charging station
  • Wine release events
  • Reception hall
  • Eco-friendly cleaning products used
  • Food and water bowls
  • Bicycle parking available
  • Vegetarian breakfast available
  • Organic food
  • Locally-owned & organised tours & activities
  • Locally-sourced food on site (80% or more)
  • At least 80% of all lighting comes from LEDs
  • Vegan menu options available
  • Vegetarian menu options available
  • Bulk dispenser for toiletries
  • No single-use plastic soft drink bottles
  • No single-use plastic stirrers
  • Biodegradable/compostable stirrers
  • No single-use plastic straws
  • Biodegradable/compostable straws
  • No single-use plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Water-efficient showers only
  • Water-efficient toilets only

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

  • English
  • French
  • German
  • Spanish
  • Russian
  • Polish
  • Ukrainian

Parking

Self parking (surcharge)

Room Amenities

Mercure Krakow Stare Miasto (Old Town) offers 198 air-conditioned accommodations with minibars and safes. LCD televisions are featured in guestrooms. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Kraków hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • Air conditioning
  • Television
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Room service (24 hours)
  • Desk
  • Soundproofed rooms
  • Blackout drapes/curtains
  • Free WiFi
  • LCD TV
  • TV size 42
  • Bathtub or shower
  • Electric kettle
  • Towels provided
  • Linens provided
  • Number of bathrooms: 1
  • Number of beds 1
  • Housekeeping on request
  • Eco-friendly cleaning products provided
  • Eco-friendly toiletries
  • LED light bulbs
  • Recycling
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Energy-saving switches

Where to Eat

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11 AM.

Mercure Krakow Stare Miasto (Old Town) has a restaurant on site.

24-hour room service is available.

Nearby Things to do

  • Hiking/biking trails nearby
  • Bicycle rentals on site

Accessibility

  • Wheelchair-accessible parking

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-in time ends at 5:00 AM

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets allowed for an extra charge of PLN 60 per pet, per day
  • Food and water bowls are available
  • Service animals are welcome, and are exempt from fees

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. This property uses eco-friendly cleaning products. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

No rollaway/extra beds available

No cots (infant beds) available

Children stay free

Parking height restrictions apply

Service animals are allowed

Service animals are exempt from fees/restrictions

Number of children who can stay for free – 2

Debit cards

Staffed front desk

Children stay free - maximum age 16

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is available for guests

Masks are available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is available

Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are available

Individually wrapped food options are available for breakfast

Individually wrapped food options are available for lunch

Individually wrapped food options are available for dinner

Individually wrapped food options are available through room service

gap period enforced between guest stays 24 hours

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property does not follow sanitisation practices of any association

Humane animal treatment

Sustainability/community reinvestment (10% revenue or more)

Guest education on local ecosystems and culture

Comprehensive food waste policy

Comprehensive recycling policy

Fees

Optional extras

  • Fee for buffet breakfast: approximately PLN 95 per person
  • Airport shuttle fee: PLN 100 per vehicle (one-way, maximum occupancy 6)
  • Self parking fee: PLN 120 per day
  • Pet fee: PLN 60 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Mercure Krakow Stare Miasto Old Town Hotel
  • Mercure Krakow Stare Miasto Old Town
  • Mercure Krakow Stare Miasto
  • Mercure Krakow Stare Miasto (opening September 2016)
  • Mercure Krakow Stare Miasto (Old Town) Hotel
  • Mercure Krakow Stare Miasto (Old Town) Kraków
  • Mercure Krakow Stare Miasto (Old Town) Hotel Kraków

We should mention

Up to 2 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Parking height restrictions apply.

Contactless check-in and contactless check-out are available.

Awards & Affiliations

  • Green Key (Gronne Nogle)
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