Skip to main content
Beginning of main content
lastminute.co.nz Verified Reviews
Room type Options Nightly price Book
Grand Room, 1 King Bed, View
28 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Other room types
Grand Room, 2 Single Beds, View
28 square metres
2 Twin Beds
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Premium Room, 1 King Bed
28 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Deluxe Room, 2 Single Beds, View
28 square metres
2 Twin Beds
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Deluxe Room, 1 King Bed, View
28 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Premium Room, 2 Single Beds
28 square metres
2 Twin Beds
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Deluxe Suite, 1 Bedroom
45 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
Luxury eco-certified hotel, walk to Wawel Castle

Popular property highlights

Free WiFi
Pets allowed
Business centre
Laundry facilities
Smoke-free property

Sheraton Grand Krakow is centrally located in Kraków, a 5-minute walk from Smok Wawelski Statue and 5 minutes by foot from Planty Park. This luxury hotel is 0.5 mi (0.9 km) from Main Market Square and 0.6 mi (1 km) from Wawel Castle.

Make yourself at home in one of the 232 guestrooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

Relax and unwind with massages, body treatments, and facials. You can take advantage of recreational amenities such as a 24-hour health club, an indoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.

Satisfy your appetite for lunch or dinner at the hotel's restaurant, Anima, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.

Featured amenities include complimentary wired internet access, a business center, and express check-in. Planning an event in Kraków? This hotel has 5382 square feet (500 square meters) of space consisting of conference space and meeting rooms. For a surcharge, guests may use a shuttle from the airport to the hotel (available 24 hours) and a train station pick-up service.

Languages spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Lift
  • Fitness facilities
  • Wheelchair accessible
  • ATM/banking
  • Concierge services
  • Total number of rooms - 232
  • Number of floors - 5
  • Number of buildings/towers - 1
  • Conference space
  • Fireplace in lobby
  • Coffee/tea in common areas
  • Breakfast available (surcharge)
  • Laundry facilities
  • Television in common areas
  • Garden
  • Library
  • Safe-deposit box at front desk
  • Spa services on site
  • Multilingual staff
  • Free newspapers in lobby
  • 24-hour front desk
  • Business centre
  • Porter
  • Express check-out
  • Dry cleaning/laundry service
  • Meeting rooms
  • Sauna
  • Smoke-free property
  • Wedding services
  • Express check-in
  • Billiards or pool table
  • Tours/ticket assistance
  • Free WiFi
  • Free wired Internet
  • Year Built – 2004
  • Number of restaurants - 1
  • Conference space size (feet) - 5382
  • Conference space size (meters) - 500
  • Number of indoor pools - 1
  • Self parking (surcharge)
  • Computer station
  • Rooftop terrace
  • Number of bars/lounges - 1
  • Luggage storage
  • Airport transport - pickup (surcharge)
  • Train station pickup (surcharge)
  • 24-hour health club
  • Train station drop-off (surcharge)
  • Electric car charging station
  • Proposal/romance packages available
  • Ballroom
  • Reception hall
  • Fully fenced
  • Food and water bowls
  • No accessible shuttle
  • No accessible airport shuttle
  • Number of accessible parking spaces 1

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi , Free wired internet

Languages spoken

  • English
  • French
  • German
  • Italian
  • Spanish
  • Russian
  • Arabic
  • Polish
  • Ukrainian

Parking

Self parking (surcharge)

Room Amenities

Sheraton Grand Krakow offers 232 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. LED televisions come with satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries. This Kraków hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Television
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Room service (24 hours)
  • Desk
  • In-room climate control (air conditioning)
  • Premium bedding
  • Free bottled water
  • Wireless internet access
  • Blackout drapes/curtains
  • Slippers
  • Shower/tub combination
  • In-room safe (laptop compatible)
  • Satellite TV service
  • Free WiFi
  • TV size (measurement) inch
  • Connecting/adjoining rooms available
  • Free cots/infant beds
  • LED TV
  • Rollaway/extra beds (surcharge)
  • Towels provided
  • Linens provided
  • Number of bathrooms: 1
  • Number of beds 2
  • Laptop-friendly workspace
  • Closed-captioned TV
  • Lowered power points in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Grab bar – Near toilet
  • Lever door handles
  • Wardrobe
  • WiFi speed - 25+ Mbps

Where to Eat

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.

Anima - This theme restaurant serves breakfast, lunch, and dinner.

SomePlace Else Sports Bar - Overlooking the garden, this sports bar serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Roof Top Terrace - This restaurant specializes in international cuisine and serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open daily.

Late night fare is available from 24-hour room service.

Nearby Things to do

  • Golfing nearby

Spa Services

  • Body treatments
  • Facial treatments
  • Manicures and pedicures
  • Body scrubs
  • Aromatherapy treatments
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Prenatal massage
  • Sports massage

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Stair-free path to entrance

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-in time ends at midnight

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PLN 185.00 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets allowed for an extra charge of PLN 90.00 per accommodation, per night
  • Dogs and cats only
  • 1 total (up to 37 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information contact the property at the number on the booking confirmation
  • Service animals are welcome, and are exempt from fees

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Barclaycard, debit cards, and cash. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Service animals are allowed

Service animals are exempt from fees/restrictions

Debit cards

UnionPay

Staffed front desk

Pets cannot be left unattended

Property is cleaned with disinfectant

Guests are provided with free hand sanitiser

Social distancing measures are in place

Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)

Property confirms they are implementing enhanced cleaning measures

Property confirms they are implementing guest safety measures

Fees

Optional extras

  • Fee for full breakfast: approximately PLN 122 for adults and PLN 61 for children
  • Airport shuttle fee: PLN 160 per vehicle (maximum occupancy 3)
  • Self parking fee: PLN 120 per night (in/out privileges)
  • Pet fee: PLN 90.00 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: PLN 185.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Hotel Krakow Sheraton
  • Hotel Sheraton Krakow
  • Krakow Hotel Sheraton
  • Krakow Sheraton Hotel
  • Sheraton Hotel Krakow
  • Sheraton Grand Krakow Hotel
  • Sheraton Grand Krakow Kraków
  • Sheraton Grand Krakow Hotel Kraków

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Awards & Affiliations

  • Green Key (Gronne Nogle)
Sorry, we seem to have had an issue loading our review content. Try again?