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Cross Hotel Kyoto

3.5 star property

Photo gallery for Cross Hotel Kyoto

Exterior detail
[NON SMOKING] Japanese Suite
Breakfast and lunch served, Mediterranean cuisine
Lobby sitting area
[NON SMOKING] Japanese Suite

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping

Explore the area

View map
71-1 Daikokucho, Kawaramachi-dori, Sanjo-sagaru, Nakagyo-ku, Kyoto, Kyoto, 604-8031
  • Place, Kawaramachi Street
    ‪1 min walk‬
  • Place, Pontocho Alley
    ‪1 min walk‬
  • Place, Nishiki Market
    ‪6 min walk‬
  • Airport, Osaka (ITM-Itami)
    ‪59 min drive‬

Room options

View all photos for [NON SMOKING] Deluxe Family Twin Room

1 bedroom, premium bedding, in-room safe, blackout curtains

[NON SMOKING] Deluxe Family Twin Room

10.0 out of 10
Exceptional
(15 reviews)
  • 47 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Single Beds

View all photos for [NON SMOKING] Deluxe Twin Room

1 bedroom, premium bedding, in-room safe, blackout curtains

[NON SMOKING] Deluxe Twin Room

10.0 out of 10
Exceptional
(4 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds

View all photos for [NON SMOKING] Deluxe Corner King Room

1 bedroom, premium bedding, in-room safe, blackout curtains

[NON SMOKING] Deluxe Corner King Room

10.0 out of 10
Exceptional
(6 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for [NON SMOKING] Deluxe Corner Twin Room

1 bedroom, premium bedding, in-room safe, blackout curtains

[NON SMOKING] Deluxe Corner Twin Room

9.2 out of 10
Wonderful
(7 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds

View all photos for [NON SMOKING] Superior Twin Room with Sofa bed

1 bedroom, premium bedding, in-room safe, blackout curtains

[NON SMOKING] Superior Twin Room with Sofa bed

9.6 out of 10
Exceptional
(9 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for [NON SMOKING] Superior Twin Room

[NON SMOKING] Superior Twin Room

[NON SMOKING] Superior Twin Room

10.0 out of 10
Exceptional
(13 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for [NON SMOKING] Superior King Room

1 bedroom, premium bedding, in-room safe, blackout curtains

[NON SMOKING] Superior King Room

9.4 out of 10
Exceptional
(35 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for [NON SMOKING] Standard Twin Room

1 bedroom, premium bedding, in-room safe, blackout curtains

[NON SMOKING] Standard Twin Room

9.8 out of 10
Exceptional
(30 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for [NON SMOKING] Standard Queen Room

1 bedroom, premium bedding, in-room safe, blackout curtains

[NON SMOKING] Standard Queen Room

9.4 out of 10
Exceptional
(13 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for [NON SMOKING] Deluxe King Room

1 bedroom, premium bedding, in-room safe, blackout curtains

[NON SMOKING] Deluxe King Room

9.6 out of 10
Exceptional
(12 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for [NON SMOKING] Deluxe Twin Room Plus

1 bedroom, premium bedding, in-room safe, blackout curtains

[NON SMOKING] Deluxe Twin Room Plus

9.0 out of 10
Wonderful
(8 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for [NON SMOKING] Premium Suite

[NON SMOKING] Premium Suite

[NON SMOKING] Premium Suite

  • 76 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds

View all photos for [NON SMOKING] Japanese Suite

[NON SMOKING] Japanese Suite

[NON SMOKING] Japanese Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 70 sq m
  • 1 bedroom
  • Sleeps 7
  • 2 Large Single Beds

View all photos for [NON SMOKING] Accessible Twin

[NON SMOKING] Accessible Twin

[NON SMOKING] Accessible Twin

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for [NON SMOKING] Standard King Room

[NON SMOKING] Standard King Room

[NON SMOKING] Standard King Room

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for [NON SMOKING] Standard Double Room

[NON SMOKING] Standard Double Room

[NON SMOKING] Standard Double Room

9.2 out of 10
Wonderful
(22 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the area

Kyoto

With a stay at Cross Hotel Kyoto, you'll be centrally located in Kyoto, steps from Kawaramachi Street and within a 10-minute walk of Shijo Street. .This hotel is 0.9 mi (1.4 km) from Nishiki Market and 1.3 mi (2.1 km) from Kyoto Imperial Palace.

What's nearby

  • Kawaramachi Street - 1 min walk - 0.1 km
  • Pontocho Alley - 1 min walk - 0.2 km
  • Gion Shirakawa Area - 4 min walk - 0.4 km
  • Shijo Street - 5 min walk - 0.4 km
  • Nishiki Market - 6 min walk - 0.5 km

Getting around

  • Sanjo Station - 4 min walk
  • Sanjo Keihan Station - 5 min walk
  • Itami Airport (ITM) - 65 min drive

Restaurants

  • ‪CoCo壱番屋 中京区河原町三条店 - ‬1 min walk
  • ‪麺匠一粒万倍 - ‬2 min walk
  • ‪京都ダイニング 正義 - ‬1 min walk
  • ‪薬師 - ‬1 min walk
  • ‪焼肉処竜宝 - ‬1 min walk

About this property

Cross Hotel Kyoto

Cross Hotel Kyoto offers 301 air-conditioned accommodations with safes and complimentary bottled water. Beds feature down comforters and premium bedding. This Kyoto hotel provides complimentary wireless Internet access. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, slippers, bidets, and toilets with an electronic bidet. Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 301 air-conditioned rooms featuring refrigerators. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access is available to keep you connected. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries.
Take advantage of recreation opportunities such as bicycles to rent, or other amenities including complimentary wireless internet access and concierge services.
Grab lunch at KIHARU Brasserie, a restaurant that specializes in Mediterranean cuisine. You can also grab snacks at the coffee shop/cafe. Buffet breakfasts are available daily from 7 AM to 10 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
KIHARU Brasserie - This brasserie specializes in Mediterranean cuisine and serves breakfast and lunch.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: JPY 3,300 per person
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • KIHARU Brasserie

Things to do

  • Bicycle rentals

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 9 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3300 per person
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

CROSS HOTEL
CROSS KYOTO
Cross Hotel Kyoto Hotel
Cross Hotel Kyoto Kyoto
Cross Hotel Kyoto Hotel Kyoto

Cross Hotel Kyoto Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1745 out of 2079 reviews
Rating 8 - Good. 261 out of 2079 reviews
Rating 6 - Okay. 49 out of 2079 reviews
Rating 4 - Poor. 10 out of 2079 reviews
Rating 2 - Terrible. 14 out of 2079 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

YEONSOOK

Liked: Cleanliness, amenities, property conditions & facilities
Clean hotel in great location
Stayed 1 night in Dec 2025

10/10 Excellent

Teresa

Stayed 4 nights in Dec 2025

10/10 Excellent

Clare

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great and roomy hotel. Extremely well positioned.
Stayed 4 nights in Dec 2025

10/10 Excellent

Ramez

Stayed 2 nights in Dec 2025

10/10 Excellent

Soohyun

Stayed 2 nights in Dec 2025

10/10 Excellent

Marcin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice property and very convenient location. The room was showing a tiny bit of wear for a premium property, but everything was manageable. Great breakfast selection.
Stayed 3 nights in Dec 2025

10/10 Excellent

Shakil

Liked: Cleanliness, property conditions & facilities
Great customer service
Stayed 4 nights in Dec 2025

10/10 Excellent

Jay

Stayed 4 nights in Dec 2025

10/10 Excellent

Afsar

Stayed 3 nights in Dec 2025

10/10 Excellent

Defne

Stayed 2 nights in Dec 2025

10/10 Excellent

Samantha

Stayed 3 nights in Dec 2025

10/10 Excellent

Melvyn

Great service from a hotel that is located
Stayed 2 nights in Dec 2025

10/10 Excellent

CHUN FAI

Liked: Cleanliness, staff & service, amenities
the concierge service is very good.
Stayed 3 nights in Dec 2025

10/10 Excellent

Coree

Travelled with group
Liked: Cleanliness, staff & service, amenities
Perfect location and plenty of to do. If your on lower floors windows will be frosted for privacy but would be great to have an option to see out of
Stayed 2 nights in Sep 2025

6/10 Okay

Jennifer

Stayed 3 nights in Dec 2025

10/10 Excellent

Linh

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Exceptional!
Stayed 5 nights in Dec 2025

10/10 Excellent

Eduard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean any convenient
Stayed 1 night in Dec 2025

8/10 Good

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
This hotel was pretty good! Location was good, though seemed to be a bit further from the train station (at least 6 minute walk which is far for Japan standards and after a long day). Hotel is close to a busy street which was hard to walk through the crowds when we wanted to go back to our room. The room was very warm however, the lowest the temperate went was 20 degrees Celsius and we were pretty hot at night. Some amenities they keep behind the desk which is kind of annoying to have to ask for, and also not sure of what they have or don’t have.
Stayed 5 nights in Dec 2025

6/10 Okay

Ian

Liked: Cleanliness
Disliked: Staff & service
Room was clean. no smart tv, so plan on watching everything in Japanese. The locket are is separate from shower with own sink but no hand soap? We asked for soap but they said they don’t have it. Staff in general wasn’t that friendly.
Stayed 2 nights in Dec 2025

10/10 Excellent

Quinn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location and beautiful lobby/rooms.
Stayed 3 nights in Dec 2025

10/10 Excellent

Sonia, San Mateo

Liked: Cleanliness, amenities, property conditions & facilities
Clean, big and convenient!
Stayed 3 nights in Dec 2025

10/10 Excellent

Anton

Liked: Cleanliness, amenities, property conditions & facilities
Easy check-in, clean room, good breakfast buffet
Stayed 2 nights in Dec 2025

10/10 Excellent

deeptendu

Liked: Cleanliness, staff & service, property conditions & facilities
Very nicely appointed modern design and a great location near shopping areas and Sanjo subway and bus stops. We would have liked a room with a view of the city instead of the inside parking courtyard and more vegetable breakfast options for pure vegetarian/vegan folks. For non-veg folks the breakfast buffet was great. We did not have much staff interaction unlike at some of our other stays in Tokyo and Kawaguchiko. But whatever little interactions we had they were very positive. Will stay there again in future. But will ask for a room with better view.
Stayed 4 nights in Dec 2025

10/10 Excellent

Catrina

Liked: Cleanliness, property conditions & facilities
Nice spacious room
Stayed 3 nights in Dec 2025

10/10 Excellent

Sharath

Liked: Cleanliness, staff & service, amenities
Clean and neat room. Pretty good size room. Location is perfect distance within lot of attractions around the gion area.
Stayed 4 nights in Dec 2025