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Cross Hotel Kyoto

3.5 star property

Photo gallery for Cross Hotel Kyoto

Exterior detail
Breakfast and lunch served, Mediterranean cuisine
Lobby lounge
[NON SMOKING] Premium Suite
Front of property – evening/night

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

View map
71-1 Daikokucho, Kawaramachi-dori, Sanjo-sagaru, Nakagyo-ku, Kyoto, Kyoto, 604-8031
  • Place, Kawaramachi Street
    ‪1 min walk‬
  • Place, Pontocho Alley
    ‪1 min walk‬
  • Place, Nishiki Market
    ‪7 min walk‬
  • Airport, Osaka (ITM-Itami)
    ‪59 min drive‬

Room options

View all photos for [NON SMOKING] Deluxe Family Twin Room

1 bedroom, premium bedding, in-room safe, blackout curtains

[NON SMOKING] Deluxe Family Twin Room

10.0 out of 10
Exceptional
(15 reviews)
  • 47 sq m
  • Sleeps 6
  • 2 Twin Beds

View all photos for [NON SMOKING] Deluxe Twin Room

1 bedroom, premium bedding, in-room safe, blackout curtains

[NON SMOKING] Deluxe Twin Room

10.0 out of 10
Exceptional
(4 reviews)
  • 32 sq m
  • Sleeps 5
  • 2 Twin Beds

View all photos for [NON SMOKING] Deluxe Corner King Room

1 bedroom, premium bedding, in-room safe, blackout curtains

[NON SMOKING] Deluxe Corner King Room

10.0 out of 10
Exceptional
(6 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for [NON SMOKING] Deluxe Corner Twin Room

1 bedroom, premium bedding, in-room safe, blackout curtains

[NON SMOKING] Deluxe Corner Twin Room

9.2 out of 10
Wonderful
(7 reviews)
  • 41 sq m
  • Sleeps 5
  • 2 Twin Beds

View all photos for [NON SMOKING] Superior Twin Room with Sofa bed

1 bedroom, premium bedding, in-room safe, blackout curtains

[NON SMOKING] Superior Twin Room with Sofa bed

9.6 out of 10
Exceptional
(8 reviews)
  • 30 sq m
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for [NON SMOKING] Superior Twin Room

[NON SMOKING] Superior Twin Room

[NON SMOKING] Superior Twin Room

10.0 out of 10
Exceptional
(12 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for [NON SMOKING] Superior King Room

1 bedroom, premium bedding, in-room safe, blackout curtains

[NON SMOKING] Superior King Room

9.4 out of 10
Exceptional
(32 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for [NON SMOKING] Standard Twin Room

1 bedroom, premium bedding, in-room safe, blackout curtains

[NON SMOKING] Standard Twin Room

9.8 out of 10
Exceptional
(28 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for [NON SMOKING] Standard Queen Room

1 bedroom, premium bedding, in-room safe, blackout curtains

[NON SMOKING] Standard Queen Room

9.4 out of 10
Exceptional
(13 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for [NON SMOKING] Deluxe King Room

1 bedroom, premium bedding, in-room safe, blackout curtains

[NON SMOKING] Deluxe King Room

9.6 out of 10
Exceptional
(11 reviews)
  • 34 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for [NON SMOKING] Deluxe Twin Room Plus

1 bedroom, premium bedding, in-room safe, blackout curtains

[NON SMOKING] Deluxe Twin Room Plus

9.2 out of 10
Wonderful
(7 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for [NON SMOKING] Premium Suite

[NON SMOKING] Premium Suite

[NON SMOKING] Premium Suite

  • 76 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for [NON SMOKING] Japanese Suite

[NON SMOKING] Japanese Suite

[NON SMOKING] Japanese Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 70 sq m
  • 1 bedroom
  • Sleeps 7
  • 2 Large Twin Beds

View all photos for [NON SMOKING] Accessible Twin

[NON SMOKING] Accessible Twin

[NON SMOKING] Accessible Twin

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for [NON SMOKING] Standard King Room

[NON SMOKING] Standard King Room

[NON SMOKING] Standard King Room

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for [NON SMOKING] Standard Double Room

[NON SMOKING] Standard Double Room

[NON SMOKING] Standard Double Room

9.2 out of 10
Wonderful
(20 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Lobby
Nohga Hotel Kiyomizu Kyoto
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.9 out of 5, Exceptional, 1,526 reviews
The price is NZ$181
4 Jan - 5 Jan 2026
Nohga Hotel Kiyomizu Kyoto

About the area

Kyoto

With a stay at Cross Hotel Kyoto, you'll be centrally located in Kyoto, steps from Kawaramachi Street and within a 10-minute walk of Shijo Street. .This hotel is 0.9 mi (1.5 km) from Nishiki Market and 1.3 mi (2 km) from Kyoto Imperial Palace.

What's nearby

  • Kawaramachi Street - 1 min walk - 0.1 km
  • Pontocho Alley - 1 min walk - 0.2 km
  • Kiyamachi Street - 1 min walk - 0.2 km
  • Shijo Street - 6 min walk - 0.6 km
  • Nishiki Market - 7 min walk - 0.7 km

Getting around

  • Sanjo Station - 4 min walk
  • Sanjo Keihan Station - 5 min walk
  • Itami Airport (ITM) - 64 min drive

Restaurants

  • ‪CoCo壱番屋 中京区河原町三条店 - ‬1 min walk
  • ‪麺匠一粒万倍 - ‬2 min walk
  • ‪京都ダイニング 正義 - ‬1 min walk
  • ‪薬師 - ‬1 min walk
  • ‪磯丸水産 三条河原町店 - ‬2 min walk

About this property

Cross Hotel Kyoto

Riverfront hotel with a 24-hour front desk and a coffee shop
Cross Hotel Kyoto offers 301 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms.

Bathrooms include separate bathtubs and showers with deep soaking bathtubs, slippers, bidets, and toilets with an electronic bidet. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 301 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries. Conveniences include safes and complimentary bottled water, and housekeeping is provided daily.
Take advantage of recreation opportunities such as bicycles to rent, or other amenities including complimentary wireless internet access and concierge services.
Grab lunch at KIHARU Brasserie, a restaurant that specializes in Mediterranean cuisine. You can also grab snacks at the coffee shop/cafe. Buffet breakfasts are available daily from 7 AM to 10 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
KIHARU Brasserie - This brasserie specializes in Mediterranean cuisine and serves breakfast and lunch.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: JPY 3,300 per person
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • KIHARU Brasserie

Things to do

  • Bicycle rentals

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 9 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3300 per person
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

CROSS HOTEL
CROSS KYOTO
Cross Hotel Kyoto Hotel
Cross Hotel Kyoto Kyoto
Cross Hotel Kyoto Hotel Kyoto

Reviews

Cross Hotel Kyoto Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness
Rating 10 - Excellent. 1562 out of 1873 reviews
Rating 8 - Good. 241 out of 1873 reviews
Rating 6 - Okay. 48 out of 1873 reviews
Rating 4 - Poor. 9 out of 1873 reviews
Rating 2 - Terrible. 13 out of 1873 reviews

Reviews

10/10 Excellent

Esteban, Mission Viejo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

svetlana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was wonderful, close to transportation and right in the middle of everything. Staff was really friendly and helpful.
Stayed 4 nights in Sep 2025

10/10 Excellent

Austin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I had an amazing stay for our Honeymoon!
Stayed 4 nights in Sep 2025

10/10 Excellent

andrea

Stayed 3 nights in Aug 2025

6/10 Okay

Tam

Travelled with partner
Liked: Cleanliness
The area was perfect and close to everything, but the hotel was average. The room and amenities were just ok. The cleaning service was below expectations because they would forget to clean certain area or replace some things.
Stayed 3 nights in Sep 2025

10/10 Excellent

Noushin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and friendly staff, excellent service, lovely modern and functional amenities, excellent breakfast buffet , Cool place in hot Tokyo Highly recommended
Stayed 3 nights in Sep 2025

10/10 Excellent

Rafael

Liked: Staff & service
Stayed 2 nights in Sep 2025

10/10 Excellent

Alejandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I absolutely loved our stay at Cross Hotel Kyoto! The breakfast was incredible—by far our favorite hotel breakfast in Japan. Every morning felt like a treat, and it became one of the highlights of our trip. The location is perfect: within easy walking distance to two train stations, Nishiki Market, temples, and plenty of great shopping and restaurants. Despite being so central, the hotel was wonderfully quiet, giving us the best of both convenience and comfort. We would definitely stay here again and highly recommend it to anyone visiting Kyoto!
Stayed 4 nights in Sep 2025

10/10 Excellent

Carlos

Stayed 5 nights in Sep 2025

10/10 Excellent

Geraldine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Perfect location for exploring the area - easy to get to buses and trains. The hotel itself was fantastic. Clean, spacious room with great amenities. Everything we needed for our stay. Id highly recommend and would not hesitate to stay here again if I had the chance. .
Stayed 5 nights in Sep 2025

10/10 Excellent

Melissa

Stayed 4 nights in Sep 2025

10/10 Excellent

Joshua

Stayed 2 nights in Sep 2025

10/10 Excellent

Jazlyn

Stayed 3 nights in Sep 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Lenka, Richmond

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place highly recommend
Stayed 3 nights in Sep 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Kerry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GREAT location. Very clean and lots of amenities. Very comfortable beds.
Stayed 1 night in Sep 2025

10/10 Excellent

Cory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good! 👍 😊
Stayed 2 nights in Sep 2025

10/10 Excellent

Alejandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family had a wonderful stay at Cross Hotel Kyoto! The location couldn’t have been better—easily walkable to two train stations, the Gion district, Nishiki Market, and countless amazing restaurants and shops. It made exploring Kyoto so convenient. One of the highlights of our stay was the breakfast. Every morning, my family and I looked forward to it—it was fresh, delicious, and such a perfect way to start the day. The variety and quality truly exceeded our expectations. The hotel struck the perfect balance between comfort, convenience, and access to everything Kyoto has to offer. We would absolutely stay here again and highly recommend it to anyone visiting Kyoto!

10/10 Excellent

Annie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Really great location central to the markets, river restaurants and train stations all within walking distance. The hotel itself was on a smaller street with an amazing onigiri place right out front. The hotel had a nice and spacious lobby, lounge area with unlimited green tea and coffee. It was the perfect meeting, hangout spot for our big group (it was rare and hard to find spaces big enough for our group to just lounge together in Japan). The rooms were spacious and clean with great amenities, large bathroom sink area (also rare and hard to find in most boutique hotels) and plenty of room for our family of four. Staff were helpful and friendly, area felt super safe and it was one of our favourite hotels of the many we stayed at throughout our trip.
Stayed 4 nights in Aug 2025

10/10 Excellent

Conan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location. Delicious breakfast. I can’t imagine a better place to stay for a general purpose trip to Kyoto.
Stayed 4 nights in Sep 2025

10/10 Excellent

Sandra

Stayed 3 nights in Sep 2025

10/10 Excellent

Yaowei

Stayed 4 nights in Sep 2025

10/10 Excellent

Dianne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located, helpful and friendly staff. Would stay again.
Stayed 3 nights in Aug 2025

10/10 Excellent

Conor

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Beautiful hotel, great location, comfortable bed and the best showers. 6/5
Stayed 3 nights in Sep 2025