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Cross Hotel Kyoto

3.5 star property

Photo gallery for Cross Hotel Kyoto

Exterior detail
Lobby sitting area
[NON SMOKING] Japanese Suite
[NON SMOKING] Japanese Suite
Breakfast and lunch served, Mediterranean cuisine

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Air-conditioning
  • Laundry room
  • Housekeeping

Explore the area

View map
71-1 Daikokucho, Kawaramachi-dori, Sanjo-sagaru, Nakagyo-ku, Kyoto, Kyoto, 604-8031
  • Place, Kawaramachi Street
    ‪1 min walk‬
  • Place, Pontocho Alley
    ‪1 min walk‬
  • Place, Nishiki Market
    ‪6 min walk‬

Room options

View all photos for [NON SMOKING] Deluxe Family Twin Room

1 bedroom, premium bedding, down duvets, in-room safe

[NON SMOKING] Deluxe Family Twin Room

10.0 out of 10
Exceptional
(15 reviews)
  • 47 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Single Beds

View all photos for [NON SMOKING] Deluxe Twin Room

1 bedroom, premium bedding, down duvets, in-room safe

[NON SMOKING] Deluxe Twin Room

10.0 out of 10
Exceptional
(4 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds

View all photos for [NON SMOKING] Deluxe Corner King Room

1 bedroom, premium bedding, down duvets, in-room safe

[NON SMOKING] Deluxe Corner King Room

10.0 out of 10
Exceptional
(6 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for [NON SMOKING] Deluxe Corner Twin Room

1 bedroom, premium bedding, down duvets, in-room safe

[NON SMOKING] Deluxe Corner Twin Room

9.2 out of 10
Wonderful
(7 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds

View all photos for [NON SMOKING] Superior Twin Room with Sofa bed

1 bedroom, premium bedding, down duvets, in-room safe

[NON SMOKING] Superior Twin Room with Sofa bed

9.6 out of 10
Exceptional
(10 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for [NON SMOKING] Superior Twin Room

[NON SMOKING] Superior Twin Room

[NON SMOKING] Superior Twin Room

10.0 out of 10
Exceptional
(13 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for [NON SMOKING] Superior King Room

1 bedroom, premium bedding, down duvets, in-room safe

[NON SMOKING] Superior King Room

9.4 out of 10
Exceptional
(36 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for [NON SMOKING] Standard Twin Room

1 bedroom, premium bedding, down duvets, in-room safe

[NON SMOKING] Standard Twin Room

9.8 out of 10
Exceptional
(31 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for [NON SMOKING] Standard Queen Room

1 bedroom, premium bedding, down duvets, in-room safe

[NON SMOKING] Standard Queen Room

9.4 out of 10
Exceptional
(13 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for [NON SMOKING] Deluxe King Room

1 bedroom, premium bedding, down duvets, in-room safe

[NON SMOKING] Deluxe King Room

9.6 out of 10
Exceptional
(13 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for [NON SMOKING] Deluxe Twin Room Plus

1 bedroom, premium bedding, down duvets, in-room safe

[NON SMOKING] Deluxe Twin Room Plus

9.0 out of 10
Wonderful
(8 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for [NON SMOKING] Premium Suite

[NON SMOKING] Premium Suite

[NON SMOKING] Premium Suite

  • 76 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds

View all photos for [NON SMOKING] Japanese Suite

[NON SMOKING] Japanese Suite

[NON SMOKING] Japanese Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 70 sq m
  • 1 bedroom
  • Sleeps 7
  • 2 Large Single Beds

View all photos for [NON SMOKING] Accessible Twin

[NON SMOKING] Accessible Twin

[NON SMOKING] Accessible Twin

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for [NON SMOKING] Standard King Room

[NON SMOKING] Standard King Room

[NON SMOKING] Standard King Room

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for [NON SMOKING] Standard Double Room

[NON SMOKING] Standard Double Room

[NON SMOKING] Standard Double Room

9.2 out of 10
Wonderful
(23 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the area

Kyoto

With a stay at Cross Hotel Kyoto, you'll be centrally located in Kyoto, steps from Kawaramachi Street and within a 10-minute walk of Shijo Street. .This hotel is 0.9 mi (1.4 km) from Nishiki Market and 1.3 mi (2.1 km) from Kyoto Imperial Palace.

What's nearby

  • Kawaramachi Street - 1 min walk - 0.1 km
  • Kiyamachi Street - 1 min walk - 0.1 km
  • Pontocho Alley - 1 min walk - 0.2 km
  • Shijo Street - 5 min walk - 0.4 km
  • Nishiki Market - 6 min walk - 0.5 km

Getting around

  • Sanjo Station - 4 min walk
  • Sanjo Keihan Station - 5 min walk
  • Itami Airport (ITM) - 65 min drive

Restaurants

  • ‪CoCo壱番屋 中京区河原町三条店 - ‬1 min walk
  • ‪麺匠一粒万倍 - ‬2 min walk
  • ‪京都ダイニング 正義 - ‬1 min walk
  • ‪薬師 - ‬1 min walk
  • ‪焼肉処竜宝 - ‬1 min walk

About this property

Cross Hotel Kyoto

Cross Hotel Kyoto offers 301 air-conditioned accommodations with safes and complimentary bottled water. Beds feature down comforters and premium bedding. This Kyoto hotel provides complimentary wireless Internet access. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, slippers, bidets, and toilets with an electronic bidet. Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 301 air-conditioned rooms featuring refrigerators. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access is available to keep you connected. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries.
Take advantage of recreation opportunities such as bicycles to rent, or other amenities including complimentary wireless internet access and concierge services.
Grab lunch at KIHARU Brasserie, a restaurant that specializes in Mediterranean cuisine. You can also grab snacks at the coffee shop/cafe. Buffet breakfasts are available daily from 7 AM to 10 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
KIHARU Brasserie - This brasserie specializes in Mediterranean cuisine and serves breakfast and lunch.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: JPY 3,300 per person
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • KIHARU Brasserie

Things to do

  • Bicycle rentals

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 9 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
A scheduled power outage will take place on January 18, 2027 from 11 AM-5 PM. All facilities that use power will not be available during this time. Check-in time begins at 5 PM on this date.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3300 per person
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

CROSS HOTEL
CROSS KYOTO
Cross Hotel Kyoto Hotel
Cross Hotel Kyoto Kyoto
Cross Hotel Kyoto Hotel Kyoto

Cross Hotel Kyoto Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1822 out of 2173 reviews
Rating 8 - Good. 273 out of 2173 reviews
Rating 6 - Okay. 53 out of 2173 reviews
Rating 4 - Poor. 10 out of 2173 reviews
Rating 2 - Terrible. 15 out of 2173 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

eunho

Liked: Cleanliness, staff & service, amenities
매니지먼트가 잘~되고있다는 느낌으로 신뢰가 듬뿍
Stayed 2 nights in Feb 2026

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Great stay! Awesome location, staff is very helpful. Great breakfast with lots of options that change daily!
Stayed 6 nights in Jan 2026

10/10 Excellent

April

Liked: Cleanliness, staff & service, amenities
Rooms were very clean and spacious. The breakfast buffet had many options for Japanese breakfast vs. European breakfast, vs. US style breakfast. The beds were also very comfortable! The check in and check out process was more automated and easy to do. This property is also in a great location close to shopping and a train station.
Stayed 3 nights in Jan 2026

10/10 Excellent

KUOWEI

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room and nice staff
Stayed 3 nights in Jan 2026

10/10 Excellent

Janey

We loved it. Staff was friendly and helpful.
Stayed 3 nights in Jan 2026

10/10 Excellent

Yoojin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location and service. Thank you for the comfortable stay.
Stayed 1 night in Jan 2026

10/10 Excellent

Alyssa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful stay! Loved the breakfast buffet. The staff were very courteous; and helpful with our questions and assisting with luggage transfers. Will definitely stay here if we come visit Kyoto again.
Stayed 3 nights in Jan 2026

10/10 Excellent

Anthony

Stayed 3 nights in Sep 2024

10/10 Excellent

Vicki, Ajax

Liked: Cleanliness, amenities, property conditions & facilities
How is this only a 3 star hotel? The hotel itself is modern and clean. Rooms are spacious for Japan standards, staff are helpful, breakfast is wonderful and the location is ideal. I’d love to come back to this hotel!
Stayed 5 nights in Jan 2026

8/10 Good

Silvan

Stayed 9 nights in Jan 2026

10/10 Excellent

Rod

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Outstanding hotel in a great location. Room layout is among the best I've seen
Stayed 3 nights in Nov 2025

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean and comfortable room. Great location
Stayed 4 nights in Jan 2026

10/10 Excellent

Pablo

Travelled with family
Liked: Cleanliness, staff & service, amenities
We stayed at Cross Hotel Kyoto with our family and had a great experience. The room was spacious, very clean, and comfortable, which made our stay with kids easy and relaxing. The staff was incredibly friendly, polite, and always willing to help with anything we needed. The hotel is in an excellent location central but perfect for exploring Kyoto on foot or by public transport. The common areas are modern and well designed, and everything felt well organized and thoughtfully managed. Overall, a very comfortable and pleasant stay. We would definitely recommend it for families as well as couples or travelers looking for a stylish and well-located hotel in Kyoto.
Stayed 3 nights in Jan 2026

10/10 Excellent

Jeffrey

Liked: Cleanliness, amenities, property conditions & facilities
For location, spaciousness, comfort, and welcoming, helpful staff, this is the best hotel in Kyoto. It has been my go-to hotel for several years, and I will be back.
Stayed 2 nights in Jan 2026

10/10 Excellent

Amy Beth

Stayed 2 nights in Jan 2026

10/10 Excellent

Luke

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property with a fantastic location and great staff
Stayed 4 nights in Jan 2026

10/10 Excellent

Jonathan

Stayed 3 nights in Jan 2026

10/10 Excellent

KUOWEI

Travelled with family
Liked: Cleanliness, staff & service, amenities
clean room, staff
Stayed 1 night in Jan 2026

10/10 Excellent

Mark

Stayed 2 nights in Jan 2026

10/10 Excellent

Danieli

Liked: Cleanliness, staff & service, amenities
Quarto enorme, pegamos o de 30 m2, com armário e amenites à disposição. Café da manhã delicioso, com inúmeras opções ocidentais e com muita qualidade. Localização excelente, próximo a tudo.
Stayed 4 nights in Jan 2026

10/10 Excellent

Marta

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This hotel surprised us! For the price we paid with Expedia, and it included breakfast it was an awesome hotel. The buffet breakfast was clean and had many options. The decor and design of the lobby and restaurant was very well thought out. The location was central to everything yo could want.
Stayed 4 nights in Jan 2026

10/10 Excellent

Wai

Stayed 3 nights in Jan 2026

10/10 Excellent

hey rang

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Everything was very good. Except the hotel forgot to refill water by the number of people.
Stayed 3 nights in Jan 2026

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Outstanding location and a wonderful buffet breakfast.
Stayed 5 nights in Jan 2026

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness
We lived this hotel!!! It was clean, modern, the bed comfortable and the room so quiet! The location is impeccable! Close to nishiki, all the shopping and more. The breakfast is unbeatable and so delish! Thank you Cross hotel!!! We hope to be back!!!
Stayed 1 night in Jan 2026