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Cross Hotel Kyoto

3.5 star property

Photo gallery for Cross Hotel Kyoto

Exterior detail
[NON SMOKING] Japanese Suite
[NON SMOKING] Japanese Suite
Breakfast and lunch served, Mediterranean cuisine
Lobby sitting area

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Laundry room
  • Housekeeping

Explore the area

View map
71-1 Daikokucho, Kawaramachi-dori, Sanjo-sagaru, Nakagyo-ku, Kyoto, Kyoto, 604-8031
  • Place, Kawaramachi Street
    ‪1 min walk‬
  • Place, Pontocho Alley
    ‪1 min walk‬
  • Place, Nishiki Market
    ‪6 min walk‬
  • Airport, Osaka (ITM-Itami)
    ‪59 min drive‬

Room options

View all photos for [NON SMOKING] Deluxe Family Twin Room

1 bedroom, premium bedding, in-room safe, blackout curtains

[NON SMOKING] Deluxe Family Twin Room

10.0 out of 10
Exceptional
(15 reviews)
  • 47 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Single Beds

View all photos for [NON SMOKING] Deluxe Twin Room

1 bedroom, premium bedding, in-room safe, blackout curtains

[NON SMOKING] Deluxe Twin Room

10.0 out of 10
Exceptional
(4 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds

View all photos for [NON SMOKING] Deluxe Corner King Room

1 bedroom, premium bedding, in-room safe, blackout curtains

[NON SMOKING] Deluxe Corner King Room

10.0 out of 10
Exceptional
(6 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for [NON SMOKING] Deluxe Corner Twin Room

1 bedroom, premium bedding, in-room safe, blackout curtains

[NON SMOKING] Deluxe Corner Twin Room

9.2 out of 10
Wonderful
(7 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds

View all photos for [NON SMOKING] Superior Twin Room with Sofa bed

1 bedroom, premium bedding, in-room safe, blackout curtains

[NON SMOKING] Superior Twin Room with Sofa bed

9.6 out of 10
Exceptional
(8 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for [NON SMOKING] Superior Twin Room

[NON SMOKING] Superior Twin Room

[NON SMOKING] Superior Twin Room

10.0 out of 10
Exceptional
(13 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for [NON SMOKING] Superior King Room

1 bedroom, premium bedding, in-room safe, blackout curtains

[NON SMOKING] Superior King Room

9.4 out of 10
Exceptional
(33 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for [NON SMOKING] Standard Twin Room

1 bedroom, premium bedding, in-room safe, blackout curtains

[NON SMOKING] Standard Twin Room

9.8 out of 10
Exceptional
(30 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for [NON SMOKING] Standard Queen Room

1 bedroom, premium bedding, in-room safe, blackout curtains

[NON SMOKING] Standard Queen Room

9.4 out of 10
Exceptional
(13 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for [NON SMOKING] Deluxe King Room

1 bedroom, premium bedding, in-room safe, blackout curtains

[NON SMOKING] Deluxe King Room

9.6 out of 10
Exceptional
(11 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for [NON SMOKING] Deluxe Twin Room Plus

1 bedroom, premium bedding, in-room safe, blackout curtains

[NON SMOKING] Deluxe Twin Room Plus

9.2 out of 10
Wonderful
(7 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for [NON SMOKING] Premium Suite

[NON SMOKING] Premium Suite

[NON SMOKING] Premium Suite

  • 76 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds

View all photos for [NON SMOKING] Japanese Suite

[NON SMOKING] Japanese Suite

[NON SMOKING] Japanese Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 70 sq m
  • 1 bedroom
  • Sleeps 7
  • 2 Large Single Beds

View all photos for [NON SMOKING] Accessible Twin

[NON SMOKING] Accessible Twin

[NON SMOKING] Accessible Twin

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for [NON SMOKING] Standard King Room

[NON SMOKING] Standard King Room

[NON SMOKING] Standard King Room

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for [NON SMOKING] Standard Double Room

[NON SMOKING] Standard Double Room

[NON SMOKING] Standard Double Room

9.2 out of 10
Wonderful
(22 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Similar properties

Front of property
Nohga Hotel Kiyomizu Kyoto
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
4.9 out of 5, Exceptional, 1,634 reviews
The price is NZ$258
8 Mar - 9 Mar
Nohga Hotel Kiyomizu Kyoto

About the area

Kyoto

With a stay at Cross Hotel Kyoto, you'll be centrally located in Kyoto, steps from Kawaramachi Street and within a 10-minute walk of Shijo Street. .This hotel is 0.9 mi (1.4 km) from Nishiki Market and 1.3 mi (2.1 km) from Kyoto Imperial Palace.

What's nearby

  • Kawaramachi Street - 1 min walk - 0.1 km
  • Kiyamachi Street - 1 min walk - 0.1 km
  • Pontocho Alley - 1 min walk - 0.2 km
  • Shijo Street - 5 min walk - 0.4 km
  • Nishiki Market - 6 min walk - 0.5 km

Getting around

  • Sanjo Station - 4 min walk
  • Sanjo Keihan Station - 5 min walk
  • Itami Airport (ITM) - 65 min drive

Restaurants

  • ‪CoCo壱番屋 中京区河原町三条店 - ‬1 min walk
  • ‪麺匠一粒万倍 - ‬2 min walk
  • ‪京都ダイニング 正義 - ‬1 min walk
  • ‪薬師 - ‬1 min walk
  • ‪焼肉処竜宝 - ‬1 min walk

About this property

Cross Hotel Kyoto

Riverfront hotel with a restaurant, steps from Kawaramachi Street
Cross Hotel Kyoto offers 301 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms.

Bathrooms include separate bathtubs and showers with deep soaking bathtubs, slippers, bidets, and toilets with an electronic bidet. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 301 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries. Conveniences include safes and complimentary bottled water, and housekeeping is provided daily.
Take advantage of recreation opportunities such as bicycles to rent, or other amenities including complimentary wireless internet access and concierge services.
Grab lunch at KIHARU Brasserie, a restaurant that specializes in Mediterranean cuisine. You can also grab snacks at the coffee shop/cafe. Buffet breakfasts are available daily from 7 AM to 10 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
KIHARU Brasserie - This brasserie specializes in Mediterranean cuisine and serves breakfast and lunch.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: JPY 3,300 per person
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • KIHARU Brasserie

Things to do

  • Bicycle rentals

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 9 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3300 per person
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

CROSS HOTEL
CROSS KYOTO
Cross Hotel Kyoto Hotel
Cross Hotel Kyoto Kyoto
Cross Hotel Kyoto Hotel Kyoto

Cross Hotel Kyoto Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1661 out of 1985 reviews
Rating 8 - Good. 255 out of 1985 reviews
Rating 6 - Okay. 48 out of 1985 reviews
Rating 4 - Poor. 8 out of 1985 reviews
Rating 2 - Terrible. 13 out of 1985 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Eddie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Spent 5 nights and found location was near huge shopping with plenty of food options. Staff was great in helping line up taxi as we had lots of luggage and were going to hotel near Osaka airport. Bus to Kyoto station was around corner. Clean room.
Stayed 1 night in Oct 2025

10/10 Excellent

John

Liked: Cleanliness
Very convenient location
Stayed 5 nights in Nov 2025

10/10 Excellent

Parinaz

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location of this hotel is perfect. The room sizes, particularly the corner rooms, we are so spacious. We loved staying here and would definitely return. Only a very small suggestion: that there will be more towel, hooks and places to store clothing in the closet. But that is just a very small quibble. The staff lobby, the concierge were all so wonderful. We loved this hotel.
Stayed 6 nights in Oct 2025

8/10 Good

Benjamin

Stayed 3 nights in Oct 2025

10/10 Excellent

Tarek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel in convenient location. Shops and restaurants nearby. Nice and comfortable rooms. Friendly and helpful staff. Very good breakfast although it was way too crowded. That was the only downside.
Stayed 4 nights in Oct 2025

10/10 Excellent

Andreas

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
The breakfast was fantastic and location is great. Located between shopping 100m to the west and 50m from great bars and restaurants to the east.
Stayed 5 nights in Oct 2025

10/10 Excellent

Victor

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, helpful staff, breakfast was really really good
Stayed 4 nights in Jul 2025

10/10 Excellent

Alazne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

10/10 Excellent

Citlali

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property with a lot of space. Location was perfect and I was able to walk to a lot of shops, restaurants and convenient stores. I would stay there again.
Stayed 4 nights in Oct 2025

8/10 Good

Jaime

Travelled with partner
Liked: Cleanliness, property conditions & facilities
I would have given the 5 stars if the TV programming had been a little better. The only channel available in English was the BBC. The rest only Japanese !! The streaming services needed a subscription so for us was no option. I guess many guests in your hotel don't speak japanese.
Stayed 4 nights in Oct 2025

10/10 Excellent

Rosalind

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2025

6/10 Okay

maricel

Travelled with family and small children
Liked: Cleanliness
Neutral
Stayed 3 nights in Oct 2025

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Our room was too small with a view of the parking lot.
Stayed 4 nights in Oct 2025

8/10 Good

Maina, San Francisco

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
lots of good food nearby and shopping area
Stayed 2 nights in Oct 2025

10/10 Excellent

Melanie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location; in the centre of everything. Lovely room, great shower.
Stayed 4 nights in Oct 2025

10/10 Excellent

Sameer

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The location was perfect. The room was nice. The staff was very welcoming. Very close to the shopping and food.
Stayed 2 nights in Oct 2025

8/10 Good

Jocelyn

Liked: Cleanliness, property conditions & facilities
Very good location. The staff were great and the rooms felt spacious. I would there stay again and recommend to others.
Stayed 4 nights in Oct 2025

10/10 Excellent

ERIC

Stayed 2 nights in Oct 2025

10/10 Excellent

David

Stayed 3 nights in Oct 2025

10/10 Excellent

Geir Andre

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nicely designed room.
Stayed 1 night in Oct 2025

10/10 Excellent

Laura, mountain view

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Daeshik, Paramus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was our second stay at the Cross. The hotel has a great central location, the rooms are comfortable and stylish, the staff is very helpful, and the breakfast buffet is a must.
Stayed 4 nights in Oct 2025

10/10 Excellent

Rhiannon

Stayed 4 nights in Oct 2025

10/10 Excellent

Kevin griffith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. The rooms are nice, the breakfast area is very nice and had a lovely breakfast. The entrance/sitting are was also very pleasant.
Stayed 7 nights in Oct 2025