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Volcano Lodge Hotel & Thermal Experience

4.0 star property

Photo gallery for Volcano Lodge Hotel & Thermal Experience

Terrace/patio
4 outdoor pools, pool umbrellas, pool loungers
4 outdoor pools, pool umbrellas, pool loungers
Hot springs
Games room

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk

Explore the area

View map
7 Km West From La Fortuna, La Fortuna, Alajuela, 50-4417
  • Los Lagos Hot Springs
    ‪19 min walk‬
  • Ecotermales Fortuna
    ‪4 min drive‬
  • Tabacon Hot Springs
    ‪8 min drive‬
  • La Fortuna (FON-Arenal)
    ‪12 min drive‬

Room options

View all photos for Junior Double Room, 1 King Bed

Junior Double Room, 1 King Bed

Junior Double Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 54 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

In-room safe, desk, blackout curtains, iron/ironing board

Superior Room, 2 Double Beds

8.6 out of 10
Excellent
(40 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room (Thermal)

Superior Room (Thermal)

Superior Room (Thermal)

9.2 out of 10
Wonderful
(7 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

In-room safe, desk, blackout curtains, iron/ironing board

Junior Suite

9.6 out of 10
Exceptional
(5 reviews)
  • 54 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed (Thermal)

Superior Room, 1 King Bed (Thermal)

Superior Room, 1 King Bed (Thermal)

9.0 out of 10
Wonderful
(14 reviews)
  • 48 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

9.2 out of 10
Wonderful
(12 reviews)
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

La Fortuna

Located in La Fortuna, Volcano Lodge Hotel & Thermal Experience is in the mountains, within a 5-minute drive of Ecotermales Fortuna and Ecoglide Arenal Park. .This family-friendly lodge is 3 mi (4.9 km) from Tabacon Hot Springs and 3.1 mi (5 km) from Arenal Volcano National Park.
View more Lodges in La FortunaOpens in a new window

What's nearby

  • Los Lagos Hot Springs - 19 min walk - 1.6 km
  • Baldi Hot Springs - 3 min drive - 2.5 km
  • Ecotermales Fortuna - 4 min drive - 2.8 km
  • Tabacon Hot Springs - 8 min drive - 7.0 km
  • La Fortuna Waterfall - 14 min drive - 9.4 km

Getting around

  • Juan Santamaria Intl. Airport (SJO) - 131 min drive

Restaurants

  • ‪Virgita Ristorante - ‬2 min drive
  • ‪Shangri-La Gardens - ‬6 min drive
  • ‪Soda La Palma - ‬3 min drive
  • ‪Raúl Castaño - ‬2 min drive
  • ‪Tucanes - ‬5 min drive

About this property

Volcano Lodge Hotel & Thermal Experience

Family-friendly lodge with 4 outdoor pools and free breakfast
Volcano Lodge Hotel & Thermal Experience offers 66 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to patios. 32-inch LCD televisions come with digital channels. Bathrooms include rainfall showerheads and hair dryers.

This La Fortuna lodge provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include ceiling fans and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

There are 2 hot springs open between 10:00 AM and 10:00 PM.
Make yourself at home in one of the 66 air-conditioned rooms featuring refrigerators and LCD televisions. Rooms have private patios. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have rainfall showerheads and hair dryers.
Dip into one of the 4 outdoor swimming pools or enjoy other recreational amenities including hot springs and a sauna. Additional amenities at this lodge include complimentary wireless internet access, concierge services, and an arcade/game room.
Satisfy your appetite for lunch or dinner at the lodge's restaurant, Restaurante Sura, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. A complimentary full breakfast is served daily from 6:30 AM to 10 AM.
Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
A complimentary full breakfast is served each morning between 6:30 AM and 10 AM.
Restaurante Sura - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Arenal Lobby Bar - This bar serves lunch and dinner. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free full breakfast available daily 6:30 AM to 10 AM
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Couples/private dining

Restaurants on site

  • Arenal Lobby Bar
  • Restaurante Sura

Things to do

  • 2 hot springs
  • 4 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Playground
  • Sauna
  • TV in common areas

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's pool
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 2 hot springs
  • Hot springs open from 10:00 AM - 10:00 PM
  • Hot springs water temperature - 40 ºC
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Doorbell and phone notification
  • Front entrance ramp
  • Lever door handles
  • No lift
  • Well-lit path to entrance

More

  • 1 floor
  • Built in 1999
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Hot springs access available from 10:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Volcano Lodge & Springs
Volcano Lodge & Springs Fortuna
Volcano Springs
Volcano Springs Fortuna
Volcano Lodge Springs La Fortuna
Volcano Lodge Hotel Thermal Experience La Fortuna
Volcano Springs La Fortuna
Volcano Lodge Hotel Thermal Experience
Volcano Thermal Experience La Fortuna
Volcano Thermal Experience
Volcano & Thermal Experience
Volcano Lodge Hotel Thermal Experience
Volcano Lodge Hotel & Thermal Experience Lodge
Volcano Lodge Hotel & Thermal Experience La Fortuna
Volcano Lodge Hotel & Thermal Experience Lodge La Fortuna

Volcano Lodge Hotel & Thermal Experience Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 732 out of 1004 reviews
Rating 8 - Good. 196 out of 1004 reviews
Rating 6 - Okay. 46 out of 1004 reviews
Rating 4 - Poor. 19 out of 1004 reviews
Rating 2 - Terrible. 11 out of 1004 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Boris

Liked: Amenities
Our family loved our stay at the Volcano Lodge. It was close to Fortuna and had an incredible view of the volcano. The pool and the 3 thermal hot springs areas were magical. The swim up bar in the hot spring pool was very unique. Breakfast was very tasty each morning and the staff was super friendly. Our bungalow room opened up on a patch of forest where we’d sit on chairs and watch a parade of exotic birds and butterflies fly by. We would highly recommended it!
Stayed 4 nights in Jun 2025

10/10 Excellent

Lauren

Stayed 2 nights in Jun 2025

10/10 Excellent

Rohit, Bradenton

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff works hard, landscaping is beatiful, breakfast very good, the pools and hot springs are enjoyable, located close to town but still very quiet.
Stayed 4 nights in Feb 2025

10/10 Excellent

Angely

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in May 2025

6/10 Okay

Gennady

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Very nice property, lots of greenery and very nice feel to it. Overall a nice stay other than a few things. If you need internet go somewhere else. It was very inconsistent, on and off and frustrating. They sent someone to fix it right away, restarting the router, but it didn't help. Staff is nice but the management isn't, conveniently unavailable multiple times when I wanted to discuss a possible fix to the internet that didn't involve then coming into my room every day multiple times. And then no hot water. Also the food in medicine at best. Oh, and paper thin walls and the hotel needs serious updating to the rooms and pool. But nice grounds and hot spring pool on site.
Stayed 3 nights in Jun 2025

10/10 Excellent

Megan

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Such a beautiful property! Absolutely loved staying here and experiencing this area of Costa Rica. The room was nice and clean with air conditioning. The property it self was stunning with all the plants and walking to breakfast was peaceful every morning. The included breakfast was delicious! They switch a few things up each day which was nice and even had someone making omelets or waffles. The hot springs are in multiple areas and one has a swim up bar attached which was really relaxing. Did not use the sauna but also saw that on the property. Over all very lovely staying here and everyone was very kind. I would go back!
Stayed 2 nights in May 2025

8/10 Good

Karin

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Darrell

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay at the lodge for 5 days. Excellent breakfast, friendly and helpful staff and the hot springs & swim up bar were fantastic. A great place to set up home base for La Fortuna adventures.
Stayed 4 nights in May 2025

10/10 Excellent

Grabiel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean and quiet place
Stayed 3 nights in Jun 2025

8/10 Good

carmen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was nice to have the hot springs.The onsite restaurant had a very extensive menu and decent prices. The grounds were lovely with so many flowers, trees,animals and well maintained. We had added an extra night on our stay a week before and had arranged with the reception staff to have the 2 reservations combined but sadly that was not handled and our room key cards quit working at a inconvenient time. And then instead of the staff being apologetic about their error they were rude. It was inexcusable. They also had the annoying towel card system. We were required to wear paper bracelets to come to the breakfast buffet. If this is a must then utilize the bracelets that are also the room key. We did feel that the hotel is overpriced especially if you have to deal with petty things like towel cards and paper bracelets to get your breakfast. Mexican resorts are far more advanced and user friendly in these areas.
Stayed 1 night in Jun 2025

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Environment with the wildlife and pools! Outdoor dining.
Stayed 1 night in Jun 2025

10/10 Excellent

David

Stayed 3 nights in May 2025

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a short stay but perfect for a trip to the La Fortuna / Arsenal area. The hotel was clean and we really liked the thermal spa. The bartender at the swim up bar was fun
Stayed 1 night in May 2025

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great view of Arenal when it was clear out. Tons of beautiful wild birds everywhere and the trees and flowers on the property were gorgeous
Stayed 4 nights in May 2025

10/10 Excellent

juan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel and service. Thermal experience was absolutely amazing.
Stayed 3 nights in May 2025

10/10 Excellent

TERRANCE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Grounds

The grounds were absolutely beautiful. There were so many choices for swimming. We had the private thermal pool which was amazinig after a long hike or early in the morning to help wake up. The rooms are not huge but were big enough for a couple. The breakfast buffet was well staffed with lots of food choices. Will stay again!!
Stayed 3 nights in May 2025

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness, property conditions & facilities
This property was gorgeous and had lots of wildlife! The hot springs were very nice and the rooms were very clean. The food was eh, so we mostly got food elsewhere. Overall a great place to stay.
Stayed 4 nights in May 2025

10/10 Excellent

KEVIN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Ruthanne

Stayed 2 nights in May 2025

10/10 Excellent

Veronica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay, great staff a Beautiful property, hot Springs, nice and hot. Definitely recommend.
Stayed 2 nights in May 2025

10/10 Excellent

Ruthanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Angela

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful. I loved how everyone went above and beyond in showing hospitality. They really wanted us to enjoy everything about our visit to Costa Rica!! Pura vida!!
Stayed 2 nights in May 2025

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities
Another great stay. Which there were a few more options for breakfast but overall great stay
Stayed 3 nights in May 2025

10/10 Excellent

Katie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this place is absolutely gorgeous. the landscaping is amazing, the views are incredible of Arenal volcano, and the hot springs were the best part. There is a swim up bar, great upscale restaurant, playgrounds for the kids, and wildlife all over the place. 10/10 recommend.
Stayed 3 nights in May 2025