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Volcano Lodge Hotel & Thermal Experience

4.0 star property

Photo gallery for Volcano Lodge Hotel & Thermal Experience

Terrace/patio
Games room
4 outdoor pools, pool umbrellas, pool loungers
Hot springs
4 outdoor pools, pool umbrellas, pool loungers

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk

Explore the area

View map
7 Km West From La Fortuna, La Fortuna, Alajuela, 50-4417
  • Place, Los Lagos Hot Springs
    ‪19 min walk‬
  • Place, Ecotermales Fortuna
    ‪4 min drive‬
  • Place, Tabacon Hot Springs
    ‪8 min drive‬
  • Airport, La Fortuna (FON-Arenal)
    ‪12 min drive‬

Room options

View all photos for Junior Suite

In-room safe, desk, blackout curtains, iron/ironing board

Junior Suite

9.6 out of 10
Exceptional
(5 reviews)
  • 54 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room (Thermal)

Superior Room (Thermal)

Superior Room (Thermal)

9.4 out of 10
Exceptional
(8 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Double Room, 1 King Bed

Junior Double Room, 1 King Bed

Junior Double Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 54 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Thermal)

Superior Room, 1 King Bed (Thermal)

Superior Room, 1 King Bed (Thermal)

9.0 out of 10
Wonderful
(14 reviews)
  • 48 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

9.2 out of 10
Wonderful
(12 reviews)
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

In-room safe, desk, blackout curtains, iron/ironing board

Superior Room, 2 Double Beds

8.6 out of 10
Excellent
(40 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

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Hot springs
Hotel Los Lagos Spa & Resort
  • Pool
  • Hot tub
  • Breakfast included
  • Spa
4.8 out of 5, Exceptional, 1,257 reviews
Hotel Los Lagos Spa & Resort

About the area

La Fortuna

Located in La Fortuna, Volcano Lodge Hotel & Thermal Experience is in the mountains, within a 5-minute drive of Ecotermales Fortuna and Ecoglide Arenal Park. .This family-friendly lodge is 3 mi (4.9 km) from Tabacon Hot Springs and 3.1 mi (5 km) from Arenal Volcano National Park.
View more Lodges in La FortunaOpens in a new window

What's nearby

  • Los Lagos Hot Springs - 19 min walk - 1.6 km
  • Baldi Hot Springs - 3 min drive - 2.5 km
  • Ecotermales Fortuna - 4 min drive - 2.8 km
  • Tabacon Hot Springs - 8 min drive - 7.0 km
  • La Fortuna Waterfall - 14 min drive - 9.4 km

Getting around

  • Juan Santamaria Intl. Airport (SJO) - 131 min drive

Restaurants

  • ‪Virgita Ristorante - ‬2 min drive
  • ‪Shangri-La Gardens - ‬6 min drive
  • ‪Tucanes - ‬5 min drive
  • ‪Soda La Palma - ‬3 min drive
  • ‪Roca di Baldi Sports Bar - ‬3 min drive

About this property

Volcano Lodge Hotel & Thermal Experience

Family-friendly lodge with 4 outdoor pools and free breakfast
Volcano Lodge Hotel & Thermal Experience offers 66 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to patios. 32-inch LCD televisions come with digital channels. Bathrooms include rainfall showerheads and hair dryers.

This La Fortuna lodge provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include ceiling fans and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

There are 2 hot springs open between 10:00 AM and 10:00 PM.
Make yourself at home in one of the 66 air-conditioned rooms featuring refrigerators and LCD televisions. Rooms have private patios. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have rainfall showerheads and hair dryers.
Dip into one of the 4 outdoor swimming pools or enjoy other recreational amenities including hot springs and a sauna. Additional amenities at this lodge include complimentary wireless internet access, concierge services, and an arcade/game room.
Satisfy your appetite for lunch or dinner at the lodge's restaurant, Restaurante Sura, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. A complimentary full breakfast is served daily from 6:30 AM to 10 AM.
Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
A complimentary full breakfast is served each morning between 6:30 AM and 10 AM.
Restaurante Sura - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Arenal Lobby Bar - This bar serves lunch and dinner. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free full breakfast available daily 6:30 AM to 10 AM
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Couples/private dining

Restaurants on site

  • Arenal Lobby Bar
  • Restaurante Sura

Things to do

  • 2 hot springs
  • 4 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Playground
  • Sauna
  • TV in common areas

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's pool
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 2 hot springs
  • Hot springs open from 10:00 AM - 10:00 PM
  • Hot springs water temperature - 40 ºC
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Doorbell and phone notification
  • Front entrance ramp
  • Lever door handles
  • No lift
  • Well-lit path to entrance

More

  • 1 floor
  • Built in 1999
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Hot springs access available from 10:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Volcano Lodge & Springs
Volcano Lodge & Springs Fortuna
Volcano Springs
Volcano Springs Fortuna
Volcano Lodge Springs La Fortuna
Volcano Lodge Hotel Thermal Experience La Fortuna
Volcano Springs La Fortuna
Volcano Lodge Hotel Thermal Experience
Volcano Thermal Experience La Fortuna
Volcano Thermal Experience
Volcano & Thermal Experience
Volcano Lodge Hotel Thermal Experience
Volcano Lodge Hotel & Thermal Experience Lodge
Volcano Lodge Hotel & Thermal Experience La Fortuna
Volcano Lodge Hotel & Thermal Experience Lodge La Fortuna

Volcano Lodge Hotel & Thermal Experience Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 728 out of 1003 reviews
Rating 8 - Good. 198 out of 1003 reviews
Rating 6 - Okay. 46 out of 1003 reviews
Rating 4 - Poor. 19 out of 1003 reviews
Rating 2 - Terrible. 12 out of 1003 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Glen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was excellent. Hot springs were awesome and included breakfast was so convenient.
Stayed 3 nights in Jul 2025

8/10 Good

Johana

Stayed 3 nights in Jul 2025

10/10 Excellent

Jaelle Karmen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was excellent and the staff was very friendly. We had a great time
Stayed 3 nights in Jul 2025

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thermal Oasis

Our family enjoyed having our own personal thermal pool to relax in after our hikes and adventures in Fortuna. The food was also great and we even did one night of dinner the carne asada was delicious. Staff was very friendly and the garden is amazing.
Stayed 4 nights in Jul 2025

10/10 Excellent

Ernest

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Edwina E.

Liked: Cleanliness, staff & service
Exquisite greenery and blooming plants surrounded you. Lots of walking required. Jose, Eduardo and Denzel were Excellent.
Stayed 1 night in Jul 2025

8/10 Good

Rainer, Miami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and location are good, but rooms need upgrades, design and decoration doesn't match with the surroundings, bright white lights, white walls make the atmosphere so cool that you never feel in the middle of a rainforest.
Stayed 3 nights in Jul 2025

8/10 Good

Veronica

Liked: Staff & service, amenities, property conditions & facilities
The resort was very nice and has many activities for families. The rooms could use an update but they have what you need. Overall happy with our stay.
Stayed 3 nights in Jul 2025

10/10 Excellent

Henry, Humble

Travelled with partner
Liked: Amenities, property conditions & facilities
Great hotel and ammenities at this hotel. Hot springs and wet bar are great open till 3am.
Stayed 1 night in Jun 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place in a great location with direct views of the volcano. The breakfast was incredible.
Stayed 3 nights in Jul 2025

10/10 Excellent

FRANK AGUIRRE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Gregg

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved the hot thermal pools! The staff was excellent throughout the whole area.
Stayed 2 nights in Jul 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fun

Fun
Stayed 3 nights in Jul 2025

10/10 Excellent

Stacy

Liked: Amenities
M
Stayed 1 night in Jul 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Grounds

Beautiful grounds and loved all the amenities. Also was the best food (with lots of options!) and such a friendly staff. Location was great.
Stayed 3 nights in Jun 2025

10/10 Excellent

maria, calexico

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is beautiful, we really enjoyed the thermal waters. Breakfast was included and it was delicious. I highly recommend getting the special massage. It was the best massage I have ever had. Thank you
Stayed 3 nights in Jun 2025

8/10 Good

Sanjay

Travelled with family
Liked: Staff & service, property conditions & facilities
Nice place to stay but the rooms are a bit smaller and congested compared to the other resorts that we stayed during this trip.
Stayed 4 nights in Jun 2025

10/10 Excellent

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were clean, grounds were pretty and the scenery was gorgeous.
Stayed 1 night in Jun 2025

10/10 Excellent

Jasmina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place has a beautiful view of the volcano. The restaurant is great and affordable - no need to dine out unless you want a different scene. The thermal pool is hot and huge and a wonderful place to hang after a full day of hiking or activity. Staff and spa are great. We had the BEST massage to the sounds of a tropical thunder storm - no music required.
Stayed 4 nights in Jun 2025

10/10 Excellent

Luis, Washington

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Jun 2025

8/10 Good

Don, alamo

Stayed 3 nights in Jun 2025

10/10 Excellent

TERRY

Liked: Cleanliness, staff & service, property conditions & facilities
The lush gardens and natural hot springs
Stayed 2 nights in Jun 2025

10/10 Excellent

Judy

Stayed 2 nights in Jun 2025