4/10 Poor
Olivia
Travelled with family
28 Jul 2025
Liked: Cleanliness
A comedy of errors. I won’t be staying again. Nothing is accessible outside of the hotel. A 5 star hotel and yet no transport available. We paid a ridiculous amount for half board and later found out breakfast is free anyway and were given vouchers for dinner only in 1 restaurant with a limited menu. For 9 nights… Everything at this hotel is about making more money. Anything you’re used to at a normal 5-star hotel you will need to pay additionally here. The staff are trained to annoy you and ask for more. The prices for drinks and anything additional are astronomical. Nowhere near Uluwatu, very deceiving. Also, nowhere near the beach. They add something like 25% to every order. It honestly ended up being funny just how bad it is, for a 5 star. A 3-star hotel rating, it’d be great!
Olivia
Stayed 9 nights in Jul 2025