Sofitel Marseille Vieux Port

5.0 star property

Room options

View all photos for Luxury Room, 1 King Bed, Terrace (Old Port View, Spa and Gym Access)

Premium bedding, pillow-top beds, minibar, in-room safe

Luxury Room, 1 King Bed, Terrace (Old Port View, Spa and Gym Access)

  • 35 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed, Courtyard View (Spa and Gym Access)

Premium bedding, pillow-top beds, minibar, in-room safe

Superior Room, 1 Queen Bed, Courtyard View (Spa and Gym Access)

8.8 out of 10
Excellent
(19 reviews)
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Opera Suite, 1 King Bed (Top Floor, Old Port View, Lounge, Spa and Gym Access)

Premium bedding, pillow-top beds, minibar, in-room safe

Opera Suite, 1 King Bed (Top Floor, Old Port View, Lounge, Spa and Gym Access)

10.0 out of 10
Exceptional
(1 review)
  • 60 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, Balcony (Old Port View, Spa and Gym Access)

Premium bedding, pillow-top beds, minibar, in-room safe

Luxury Room, 1 King Bed, Balcony (Old Port View, Spa and Gym Access)

8.0 out of 10
Very good
(2 reviews)
  • 28 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds, Courtyard View (Spa and Gym Access)

Premium bedding, pillow-top beds, minibar, in-room safe

Superior Room, 2 Twin Beds, Courtyard View (Spa and Gym Access)

  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Luxury Room, 1 King Bed (Old Port View, Spa and Gym Access)

Luxury Room, 1 King Bed (Old Port View, Spa and Gym Access)

Luxury Room, 1 King Bed (Old Port View, Spa and Gym Access)

9.8 out of 10
Exceptional
(6 reviews)
  • 30 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Prestige Suite, 1 King Bed (Top Floor, Old Port View, Lounge, Spa Access)

Premium bedding, pillow-top beds, minibar, in-room safe

Prestige Suite, 1 King Bed (Top Floor, Old Port View, Lounge, Spa Access)

  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 2 Twin Beds (Old Port View, Spa and Gym Access)

Premium bedding, pillow-top beds, minibar, in-room safe

Luxury Room, 2 Twin Beds (Old Port View, Spa and Gym Access)

  • Harbor view
  • Sleeps 3
  • 2 Twin Beds

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About the area

Marseille

With a stay at Sofitel Marseille Vieux Port, you'll be centrally located in Marseille, within a 10-minute drive of Velodrome Stadium and Grand Port Maritime de Marseille. .This family-friendly hotel is 5.4 mi (8.7 km) from Marseille Provence Cruise Terminal and 2.9 mi (4.7 km) from Prado Beach.

What's nearby

  • Pharo Palace - 3 min walk - 0.3 km
  • Catalan Beach - 6 min walk - 0.6 km
  • Museum of European and Mediterranean Civilisations - 11 min walk - 1.0 km
  • Grand Port Maritime de Marseille - 3 min drive - 3.2 km
  • Velodrome Stadium - 5 min drive - 4.5 km

Getting around

  • Arenc Euroméditerranée Station - 4 min drive
  • Vieux-Port Station - 15 min walk
  • Marseille - Provence Airport (MRS) - 21 min drive

Restaurants

  • ‪Cocotero - ‬6 min walk
  • ‪Les Trois Forts - ‬1 min walk
  • ‪Cacio e Pepe - ‬8 min walk
  • ‪Dantes Skylounge - ‬1 min walk
  • ‪Victor - Cave & Bistrot Bières - ‬8 min walk

About this property

Sofitel Marseille Vieux Port

Luxury hotel with a full-service spa and a fitness center
Sofitel Marseille Vieux Port offers 134 accommodations with minibars and espresso makers. Pillowtop beds feature premium bedding. A pillow menu is available. Plasma televisions come with premium satellite channels and pay movies. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Marseille hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. The spa is open daily.
Make yourself at home in one of the 134 guestrooms featuring minibars and espresso makers. Your pillowtop bed comes with premium bedding. Plasma televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have complimentary toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Satisfy your appetite for lunch or dinner at Les Trois Forts, a restaurant which specializes in Mediterranean cuisine, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Marseille? This hotel has 2153 square feet (200 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Les Trois Forts - This fine-dining restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Le Carré Bistromanie - Onsite coffee shop. Open daily.
Le Dantès Skylounge - Onsite cocktail bar. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 32 per night)
  • Valet parking on site (EUR 32 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: EUR 31 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Le Carré Bistromanie
  • Le Dantès Skylounge
  • Les Trois Forts

Things to do

  • Full-service spa
  • Gym
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2,153 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1975
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • HDTV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Access to the spa facility is available by reservation only and subject to availability. Guests are required to reserve a time slot at the spa reception.

Renovations and closures

The following facilities are closed on Monday and Sunday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 50.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.32 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 31 per person
  • Self parking fee: EUR 32 per night
  • Valet parking fee: EUR 32 per night
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub, while guests under 12 years old are only allowed in the swimming pool with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Sofitel Hotel Marseille Vieux Port
Sofitel Marseille Vieux Port
Marseille Sofitel
Sofitel Marseille Vieux-Port Hotel Marseille
Sofitel Marseille Vieux Port Hotel
Sofitel Marseille Vieux Port Hotel
Sofitel Marseille Vieux Port Marseille
Sofitel Marseille Vieux Port Hotel Marseille

Sofitel Marseille Vieux Port Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 501 out of 753 reviews
Rating 8 - Good. 165 out of 753 reviews
Rating 6 - Okay. 52 out of 753 reviews
Rating 4 - Poor. 19 out of 753 reviews
Rating 2 - Terrible. 16 out of 753 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

ARMEN, Montebello

Travelled with partner
Liked: Cleanliness, amenities
Great hotel location and excellent view from the hotel room. Very convenient, walking distance from the beach. The restaurant and the Bar has great view. We stayed in other Sofitel location and it was excellent , base on that we booked this location and it was good ( not great). Breakfast buffet was not five star
Stayed 7 nights in Jun 2025

2/10 Terrible

Adrienne

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We arrived to this hotel late (approx 1145pm), confirmed for a room with 2 twin beds but when I arrived, I was told by Hakim (sp?) only a king room was available (for two adults). The consolation offer was a king room, and they'd provide a rollaway in a 'premium' room for 1 night, until a 2 twin was cleaned the following day. We checked into the King room that was described as a premium upgrade to find it overlooked a cement parking lot, and was directly facing a nightclub which was blasting music (remember, it's almost midnight by this time). We slough our bags back downstairs to the lobby to request another room, and are given a standard king room (bye bye, upgrade). Upon inspection, the room had not been cleaned as there were wet face cloths on the bathroom counter, used hand soap, and used coffee amenities. We again venture back to the lobby now to request a THIRD hotel room. Hakim seemed very perturbed at my request for the clean and quiet hotel room I paid for and expected from Sofitel Marseille. His question to me was "what would you like me to do?" you can imagine my frustration being on the opposite end of his seemingly nonchalant demeanor. I was given keys to a third room, and you guessed it, the room was unusable. Hair in the shower, used water carafe glasses, and the mini fridge was leaking water into the hallway. Long story longer, I was fully refunded for this nightmare, after threatening to dispute the charge with my creditor. DO NOT STAY HERE.
Stayed 3 nights in Jun 2025

8/10 Good

Patrick

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Lovely location with great staff in reception & on the Sky Bar Hotel is looking tatty & needs modernisation especially in the rooms with balcony
Stayed 2 nights in Jun 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel. Good decor, clean and efficient with very helpful staff Great location in the Vieux Port area of Marseille. Walkable sights to see from this hotel.
Stayed 2 nights in Jun 2025

10/10 Excellent

MARGERY, CLAREMONT

Travelled with partner
Liked: Amenities
The room was very nice, but small. The staff was excellent!
Stayed 1 night in May 2025

10/10 Excellent

Armando

Liked: Cleanliness, amenities
Exceptional service room was terrific all around A1
Stayed 6 nights in Feb 2025

10/10 Excellent

Samvel

Liked: Cleanliness
Stayed 1 night in Feb 2025

8/10 Good

Joanne

Liked: Staff & service, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Mariela

Stayed 2 nights in Jan 2025

6/10 Okay

Jamal, Vancouver

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel and rooms needs upgrade and maintenance. Should be 3 stars
Stayed 2 nights in Jan 2025

8/10 Good

Jose

Stayed 2 nights in Dec 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing view of the port from our room. It was a decent walk to the dining and shopping area. Everyone at the hotel was extremely nice and helpful. Only one little complaint was the water during our shower was a bit inconsistent-extremely hot back to normal. Overall ,we had a great stay.
Stayed 2 nights in Dec 2024

10/10 Excellent

ADOU MARC

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great service and so clean. They surprise us all the time.
Stayed 3 nights in Nov 2024

10/10 Excellent

Karen, Calgary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has a lovely view of the old port as it is located down one of the sides. This location also means that it's quieter at night. The staff were very professional and courteous. The room was a good size; I enjoyed the balcony.

10/10 Excellent

Samy

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel
Stayed 3 nights in Oct 2024

10/10 Excellent

Adriana, MIAMI

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, walking distance of restaurants and Old Port
Stayed 1 night in Oct 2024

10/10 Excellent

catherine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Vlad

Liked: Cleanliness
Stayed 2 nights in Sep 2024

8/10 Good

H

Liked: Cleanliness, staff & service, amenities
The reason I didn't rate it high in cleanliness, The pool and the spa definitely need work. There were tiles missing in the spa. I don't think all of the Jets were working. It definitely doesn't look like the spot on the web page. And the outdoor pool had slime all around the water line. I didn't go in because it didn't look like they clean it on a regular basis. In my room the skirt to the bed had spots on it, but the actual bed and sheets were perfectly clean. The bathroom seemed very clean and the towels were amazing!! I was unaware of a deposit required for each night even though I had paid for my room in full. So that was a bit of a surprise and I'm still waiting for the refund on that. The breakfasts were delicious. And the portions for room service are huge!! The food was really good. I had a view of the port with my own terrace. The terrace had two lounge chairs and room for a breakfast table and chairs. That was a nice plus! Overall, it was a really fantastic experience. There was a gentleman that helped me with dinner reservations. Unfortunately, I don't remember his name but he was very helpful and kind and his reservation recommendation was spot on. Thank you
Stayed 3 nights in Aug 2024

10/10 Excellent

James

Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

I think this hotel is not good for high class visitors but it was acceptable level for general people.
Stayed 1 night in Aug 2024

2/10 Terrible

Mike

Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Brent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

Jhon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service at the rooftop bar from Breno. Thank you very much for making us feel welcome and your cocktail recommendations. We had delicious breakfasts each morning, and Nour was very friendly and attentive. We cannot wait to come back
Stayed 3 nights in Jun 2024