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I booked this hotel a few minutes before I checked in to the hotel due to complications at another hotel.. When I got to the hotel I was so tired and just wanted to rest. The staff at the Front desk was wonderful and welcoming.They checked me in very fast and even upgraded my room and then helped me with my luggage..They were so kind and I was overwhelmed by their thoughtfulness..I slept wonderfully in the clean, comfortable bed, and even was able to enjoy the view of the harbor from my balcony as the room had a harbor view..The next morning I had a very nice breakfast and again the front desk was so helpful and kind..They printed my ferry ticket for me and put it in a plastic cover. And when I checked out they held my luggage for me until the afternoon when my ferry left. I could have used the pool for the day if weather permitted but it was a little rainy that day..I did have drinks at their bar over looking the Marina and again the staff there was so kind and understood my terrible Italian . When I return I will stay there again and they do have another hotel down the street with thermal waters and beautiful pools..If the staff at that hotel is anything like the staff here I would like to stay there as well..I felt safe and comfortable and appreciated for my business..I have to say that staying in this place that just happened by chance was absolutely my best stay in all of Italy.. Everyone was professional and more importantly kind and patient..Thank You for a great rest.

From the moment we arrived, we received the highest level of customer service. If you're thinking of where to stay in Naples, look no further! Make the reservation, and I promise, you will not be disappointed. Everything about the Grand Hotel Parkers exceeded our expectations. Absolutely one of my favorite places in the world to stay! The service was impeccable, the room and views - breathtaking and relaxing, and the food was delicious. Everyone we interacted with was so kind. I look forward to returning. Truly a dream come true. Thank you! Pros: Great location Beautiful Views Amazing and Friendly Staff Amenities Concierge - Special thanks to Marco for helping us book reservations. Restaurant Rooftop bar Laundry Service Cons: NONE

The staff were good. Great service. Andres, thank you especially and others.

Wonderful service. Beautiful place.

Excelente

Very clean. Good staff. 5 mins walk from Maradona stadium. Was very quiet.